How to Cancel Acorn TV

Step-by-step instructions

1. 1

   Sign in to Acorn TV in a web browser

   Go to account.acorn.tv on a computer, or in the browser on a tablet or phone, and sign in with your Acorn TV email and password. This route is for a membership you bought on Acorn TV's website with a card. Acorn TV says that kind has to be cancelled in a web browser: you can't cancel in its iOS or Android apps, and deleting the app or channel from a device doesn't cancel anything. If Prime Video, Apple, Google Play, Roku, a Fire TV, a Samsung TV or a cable company bills you, skip to that step below.

2. 2

   Open My Acorn TV, then Manage Account

   Click My Acorn TV in the top right corner of the site and choose Manage Account. Glance at the Account Status section first: Acorn TV says a membership billed by Roku, iTunes, Amazon Fire TV or another platform carries a note there naming it. No note means a standard membership you can cancel on this page.

3. 3

   Click Cancel Membership and turn down any offer to stay

   Click Cancel Membership on the left side of the page. Acorn TV's help doesn't describe the screens after this button, but members who cancelled between 2024 and 2026 say an offer of free time can appear if you keep your membership. If you want out, decline it and carry on to the confirmation.

   Heads up: Members who took the offer say it kept the membership running and renewing. Three members who took it say they were billed for the time the offer said was free, and one needed a screenshot of the offer when they took it up with support. If you do accept, screenshot it.

4. 4

   Confirm with cancel Acorn TV and keep the proof

   Confirm by clicking the button Acorn TV's help calls cancel Acorn TV. You keep watching until the end of the month or year you've paid for, and then the membership ends without renewing. Acorn TV's cancel steps for website members don't mention a confirmation email, though members describe getting one. Keep it, or take a screenshot of the confirmation screen: some members report charges after cancelling (see the last step).

5. 5
   If this applies to you

   If there's no Cancel Membership, find out who bills you

   Acorn TV says that if you don't see a cancel button, you're probably subscribed through a third party, and that it doesn't manage billing for memberships that start on Roku, iTunes, Google Play or Amazon. The note under Account Status names the platform. If no Acorn TV login works with the email you think you used, you may have added Acorn TV as a Prime Video channel, which Acorn TV says is a separate subscription with its own login. Your statement tells you too: Apple sends a receipt from Apple, and Roku says its charges show as Roku, Roku for followed by a name, or The Roku Channel. One member who called Acorn TV because they couldn't sign in was told their subscription was through Prime all along.

6. 6
   If this applies to you

   If you added Acorn TV as a Prime Video channel

   Acorn TV says its Prime Video add-on is totally separate from a standard Acorn TV membership and only for Prime members, so acorn.tv can't cancel it. Amazon's steps: go to Account & Settings in Prime Video (primevideo.com/settings), select Subscriptions from the top menu, find Acorn TV, then select Unsubscribe and confirm. Amazon says the option may also read withdraw. The confirmation screen shows your end date; you keep watching until then and can reverse the cancellation before it, and cancelling doesn't refund earlier charges. Cancel Acorn TV itself even if you're also ending Prime, because Amazon's own pages disagree on what happens to it: Prime Video's help says add-on subscriptions "do not renew once your Amazon Prime membership ends", while Amazon's Prime cancellation page says "Subscriptions on Prime Video, like Paramount+, will continue once your Prime Membership ends."

7. 7
   If this applies to you

   If you subscribed in the Acorn TV app on a Fire TV

   A membership started in the Acorn TV app on a Fire TV, with your Amazon billing details, isn't the Prime Video add-on, and Acorn TV says you can only manage it on Amazon's website. Go to amazon.com/appstoresubscriptions (on Amazon that's Your Account, then Your Apps, then Your Subscriptions) and sign in. Find Acorn TV and turn off auto-renewal under Actions (AMC's terms call the option Cancel your subscription). Amazon says that if you turn off auto-renewal, access continues until your current subscription period ends.

8. 8
   If this applies to you

   If you subscribed in the Acorn TV app through Apple or Google Play

   An in-app membership is billed by Apple or Google, so cancel it there. Apple, on an iPhone or iPad: open Settings, tap your name, then Subscriptions, Acorn TV and Cancel Subscription; you may need to scroll to find the button. On a Mac it's in the App Store: click your name, your name again, then Subscriptions. Apple says to cancel a trial at least 24 hours before it ends. Google Play, on a computer: go to your subscriptions on play.google.com, click Manage next to Acorn TV, then Cancel subscription, pick a reason and click Continue. Acorn TV says the subscription stops at the end of the current billing cycle either way. If Acorn TV isn't listed, Acorn TV says you're signed in to the wrong Google account or Apple ID; with only one Apple ID and nothing listed, you probably subscribed on its website instead.

9. 9
   If this applies to you

   If Roku bills you

   Acorn TV says its customer service can't cancel or refund a membership bought through Roku. On the web, go to my.roku.com/subscriptions, select Acorn TV under Active subscriptions, then Manage subscription and Turn off auto-renew. On the TV, press Home, highlight the Acorn TV app, press the Star button, select Manage subscription and then Turn off auto-renew, entering your Roku PIN if you set one. Roku says you keep access until the billing cycle ends and gives no partial-term refunds. Acorn TV's own help calls the last button Unsubscribe; Roku's current help says Turn off auto-renew, which is the cancel. One member who went looking for a cancel button on Roku's page in December 2025 found only the auto-renew setting.

10. 10
    If this applies to you

    If you subscribed in the Samsung Smart TV app

    Acorn TV says to manage it from your Samsung account. On the TV, open your Samsung account (on a 2018 to 2021 model: Settings, General, System Manager, Samsung Account) and sign in. On a 2018 to 2021 model select My Account, then Payment Info, then Subscriptions (Purchase History on a 2018 model), and move to Acorn TV to cancel. If you can't find Payment Info or Subscriptions, update the TV under Menu, Support, Software Update. On the web, go to samsungcheckout.com, sign in with your Samsung account, open the Subscriptions tab in Purchase History, find Acorn TV and select Unsubscribe. Acorn TV says that if no confirmation email arrives from it, contact Samsung support to make sure the billing has stopped.

11. 11
    If this applies to you

    If your cable or TV provider bills you

    Acorn TV says that if you signed up through a cable provider such as Comcast/Xfinity, Spectrum or Cox, you cancel by signing in to that provider. It doesn't have access to your provider account and can't cancel a third-party membership on acorn.tv. Remove Acorn TV in your provider account, or call the provider.

12. 12
    If this applies to you

    If the website won't let you sign in, or you're still charged

    Members describe the Sign In button doing nothing in several browsers (September 2025) and the sign-in page not loading at all (May 2026). What worked for them: another browser, refreshing the page after clicking Sign In, and switching from home Wi-Fi to mobile data. The sign-in page also says cookies are required, so a browser that blocks them is worth ruling out. Acorn TV's app won't cancel a website membership. Acorn TV's help offers live chat and a phone line, +1 888-370-2597, from 9 a.m. to midnight Eastern time, and its about page lists support@acorn.tv. If you're charged after a cancellation you can prove, send support the screenshot or email: one member says they cancelled in September, again in November and a third time in January and was still billed after cancelling, and another was told by support they had two subscriptions on the same email.