How to Cancel Life360

Step-by-step instructions

1. 1

   Open Settings, then Account, in the Life360 app

   Open the Life360 app as the person who started the membership, tap Settings in the upper-left corner, then tap Account. Life360 says anyone in a Circle can sign up for a membership and "only the subscriber can cancel the membership": it's linked to the account that created it, so cancelling from anyone else's account won't work. No longer have the app? Skip to the optional steps for the App Store, Google Play and life360.com.

2. 2

   Tap Cancel Membership, then tap it again on the benefits screen

   Tap Cancel Membership. Life360 then has you review the benefits of the plan you're cancelling, with a second Cancel Membership button: tap it. If Cancel Membership isn't on the Account screen at all, Life360 says to cancel on life360.com instead, and if that site shows no Manage Membership either, another Circle member may be the subscriber. Both are covered in the optional steps.

   Heads up: The benefits screen is a reason-to-stay screen, not something you have to act on. A membership covers everyone in the Circle, so the list is what your whole Circle gives up when the paid period ends. If you've decided, tap Cancel Membership. Life360's instructions describe no discount at this point.

3. 3

   Pick a reason, tap Continue, then Yes, Confirm Cancellation

   Select your reason for cancelling and tap Continue, then tap Yes, Confirm Cancellation. Life360's terms say a cancellation takes effect at the next renewal date, so your Circle keeps the paid features until the period you've paid for ends. If Apple or Google bills you, don't close anything yet: the next step is the one that stops the charge.

4. 4

   Tap Cancel Subscription in the App Store or Google Play

   If you subscribed through Apple or Google, the Life360 app now opens the App Store or Google Play. Tap your active Life360 subscription, then Cancel Subscription, or Cancel Free Trial if you're still in the 7-day trial. Life360's terms put this in bold: a store purchase also has to be cancelled "directly with Apple or Google to ensure your subscription is fully cancelled". On an iPhone, Apple says that if there's no Cancel button or you see an expiration message in red, the subscription is already cancelled. A membership bought on life360.com has no store step.

5. 5
   If this applies to you

   If you can't find the membership, find out who in your Circle pays

   A Life360 membership belongs to whoever started it, not to the Circle. Life360 says any approved family member, children included, can start one when any of these is true: they share purchases through Apple's Purchase Sharing or Google Play's Family Payment, their store account has a valid payment method, Ask to Buy is off, or their store account is a standard account rather than a child account. Then "only that family member can view or cancel it." Apple says the same from its side: "You can't cancel a family member's subscription." So if your Circle shows a paid plan and you see no way to cancel, ask each adult and teen in the Circle to check Settings, Account in their own Life360 app and the subscriptions list in their phone's store. Apple suggests searching your email for "receipt from Apple" to see which Apple Account paid. One r/Life360 member wrote: "I can't even cancel it because when I go on the website to do so it says it's managed through apple".

6. 6
   If this applies to you

   If you bought it on life360.com, cancel on the website

   Log in to your account at life360.com, tap Manage Membership, then tap Cancel Subscription (Life360's terms describe scrolling down to the cancellation section and choosing the membership to cancel). Use this route when the app shows no Cancel Membership. Life360's terms add that a website purchase has to be cancelled here if you use an Android phone, and that a membership bought through Apple or Google can't be cancelled on the website. If Manage Membership isn't there either, Life360 says another Circle member may be the subscriber.

7. 7
   If this applies to you

   No app? Cancel straight from the App Store or Google Play

   Life360 says that without the app you cancel where you subscribed. On an iPhone: Settings, your name, Subscriptions, Life360, Cancel Subscription (or account.apple.com on the web). On Android: open play.google.com/store/account/subscriptions or the Play Store app, tap your profile icon, Payments & subscriptions, Life360, Cancel Subscription. Life360 tells Android users to make sure they're under the correct email address, and Google says a subscription you can't find "may be on a different account". One subscriber on Google's Help Community wrote in July 2026: "I went through the app to cancel, it sent me to Google Play. Google Play says I have no subscriptions, at all." Google Play also offers Pause payments on monthly Life360 memberships, for one, two or three months, up to three times in 12 months. That isn't a cancel: Life360 says your Circle switches to the free plan during the pause, and the membership resumes on the date you pick.

8. 8
   If this applies to you

   Don't delete your account or the app to stop the charges

   Life360 is blunt about it: "Deleting your account, deleting the app, or leaving a Circle will not cancel your Life360 membership." Its terms ask you to cancel before deleting. Deleting the account is permanent and erases all location history and driving events, and Life360 says driving history can't be printed or exported from the app, so take screenshots of anything you want to keep first. To delete after cancelling: Settings, Account, Delete Account, then confirm through the link Life360 emails you.

9. 9
   If this applies to you

   Cancel a Tile Premium or Jiobit plan on its own

   Life360 owns Tile and Jiobit, but their plans are separate subscriptions with their own cancel steps. Tile Premium and Premium Protect cancel where you subscribed: Apple, Google Play, or, for a Tile.com sign-up, the "Tile Members can access your account here" link on Life360's login page, then the Account icon, Billing & Premium, Manage Subscription, Cancel Subscription. Life360 says Tile refunds aren't available for unused time. A Jiobit plan cancels in the Jiobit app under Menu, Account, Cancel subscription, except during the 30-day trial, when you ask customer service. Life360's terms say to cancel a Jiobit at least three days before the contract's end date, that an older contract plan cancelled early carries a 25% fee on the remaining contract, and that a $35 reactivation fee may apply to bring a Jiobit back.