How to Cancel CLEAR

Step-by-step instructions

1. 1
   If this applies to you

   If you're on a free trial or were just charged, pick your cancel day first

   Timing decides what you pay. On a free trial, CLEAR's cancel page says "you will not be charged if you cancel before the last day of your trial", so cancel at least a day before it ends, not on the day. The CLEAR+ Membership row under Membership > Payments shows your next billing cycle. Members on r/ClearMe say a cancelled trial stops working at once rather than running to its end date, so if you have a flight before then, fly first and cancel after it, still before the last day. Trials started at an airport lane work the same way: several 2026 complaints to the Better Business Bureau describe being told at the lane that a card was only needed to register, then being charged when the trial ended. If you've already been charged, cancelling within 14 days of that charge refunds the whole term, renewals included, but your lane access ends the day you cancel. After 14 days there's no refund and CLEAR+ keeps working until the term runs out. Older posts mention a longer window; CLEAR's refund page and its Member Terms (effective August 24, 2026) both say 14 days.

2. 2

   Sign in at my.clearme.com

   Go to my.clearme.com in a browser and sign in. CLEAR's support pages say to log in with your cell phone number, the one on your CLEAR account. CLEAR's cancel article gives two routes, this web account and its chat assistant, and doesn't mention the CLEAR app. If you joined through someone else's family plan, you can't cancel from your own login: only the main account holder can make changes.

3. 3

   Open Membership, then Payments

   Select Membership from the left-hand menu, then Payments. Find the CLEAR+ Membership row, which lists how you pay and your next billing cycle, and click the right arrow next to it. Note that billing date before you go on: on a trial, it's the day the annual fee is charged.

4. 4

   Select Cancel Membership

   Under your CLEAR+ Membership details and benefits, select Cancel Membership. CLEAR's own instructions stop there with "follow the remaining steps", and CLEAR doesn't publish what those screens say.

5. 5

   Turn down the offers and finish the cancellation

   One member on r/ClearMe describes several screens before the cancel goes through, with warnings about long security lines and an offer of extra free time if you stay. Keep choosing to cancel until CLEAR confirms it. Then screenshot the confirmation and keep any email CLEAR sends, because several members report renewal charges after a cancellation they could prove. One member says a cancelled membership shows a Reactivate option on the account page, which is a quick way to check it went through.

   Heads up: The extra free time is the retention play. Members who took it say it pushed their billing date back instead of cancelling, so they had to come back and cancel again before the new date, and one was charged anyway. If you're done with CLEAR, decline it.

6. 6
   If this applies to you

   Cancel through chat, email or phone instead

   CLEAR's cancel article offers its chat as the other route: select Chat with us on clearme.com to reach Halo, CLEAR's automated assistant, which CLEAR says can "take care of this in just a few seconds". Halo answers around the clock; CLEAR says live agents are on from 9am to 8pm ET. The Member Terms also let you cancel by emailing Memberservices@clearme.com or calling +1 855-253-2763. Whichever you use, save the transcript or the email: one member says the chatbot confirmed a cancellation without giving any reference number, and another says the chat assistant offered a lower price to change their mind.

7. 7
   If this applies to you

   If you're on a family plan

   The member who added the family is the primary member and, under CLEAR's Member Terms, "controls all renewals and cancelations" for everyone on the plan. If you joined through someone else's plan, CLEAR's cancel page says only the main account holder can make changes, so ask them to remove you or to cancel. If the primary member cancels, the whole family loses CLEAR+, though each person keeps a free CLEAR account and can upgrade to a membership of their own. Removing one family member ends their CLEAR+ access immediately. The Terms count family-plan fees among the fees the primary member pays, so when the primary member cancels within 14 days of a charge, the full refund of "Fees for that term" covers them.

8. 8
   If this applies to you

   If an Amex card pays for CLEAR, or you get an airline rate

   Neither changes how you cancel: CLEAR bills the card on file, and you cancel with CLEAR using the steps above. American Express reimburses the fee as a statement credit of up to $219 a calendar year on the Platinum, Business Platinum, Corporate Platinum, Green and Hilton Honors Aspire cards, and its terms say the credit "may be reversed if the qualifying purchase is returned, refunded, cancelled or modified", so if CLEAR refunds you, expect Amex to take its credit back. Closing or switching the card doesn't cancel CLEAR. Amex's terms say CLEAR+ renews each year by charging a card CLEAR has on record, without notifying you unless the law requires it, and that a charge made after you've moved to a different card may not earn the credit. CLEAR's Member Terms also let it pick up automatic updates for an expiring card. Delta SkyMiles, United MileagePlus and Atmos Rewards rates are prices on the same CLEAR+ membership, set by the loyalty number linked in your CLEAR account, and CLEAR's pages give no separate cancel route for them.

9. 9
   If this applies to you

   If you got TSA PreCheck through CLEAR

   TSA PreCheck is a government program run by the TSA, and CLEAR is one of its enrollment providers. CLEAR's help calls CLEAR+, TSA PreCheck and Global Entry "separate services", and the TSA's PreCheck-by-CLEAR site says they need separate applications and separate renewals and that enrolling in one "does not grant automatic membership in the other", and a PreCheck Known Traveler Number is valid for five years while CLEAR+ runs a year at a time. Neither CLEAR nor the TSA's PreCheck-by-CLEAR site says that cancelling CLEAR+ changes PreCheck, and CLEAR's cancel steps don't mention it. If you bought the bundle, PreCheck plus a first year of CLEAR+ at a lower price, the bundle terms say the CLEAR+ part "renews at $219/year", so cancel it like any other membership. PreCheck questions go to the PreCheck-by-CLEAR support line, 1-888-831-9070.

10. 10
    If this applies to you

    If CLEAR charges you after you cancelled

    Members on r/ClearMe describe renewal charges months or a year after a cancellation they had confirmation for, some with no email beforehand, and the Better Business Bureau lists 390 complaints about CLEAR in the three years to November 2026, 88 of them billing issues. Act within 14 days of the charge: CLEAR's published policy refunds a term in full when you cancel within 14 days of being charged. Cancel again if the account still shows CLEAR+ as active, then contact CLEAR through chat or at Memberservices@clearme.com with your earlier confirmation. If that gets nowhere, dispute the charge with your card issuer and send them the same proof.

11. 11
    If this applies to you

    Ask CLEAR to delete your data if you want it gone

    Cancelling CLEAR+ doesn't close your CLEAR account. Under the Member Terms you stay a free CLEAR member, and CLEAR keeps your data, including the face, fingerprint and iris images it uses to verify you, until it's no longer needed or until a set time after your last interaction: three years in Illinois and two in Colorado and Texas, for example. To delete it, email privacy@clearme.com or use the Data Request form at my.clearme.com. That form says a deletion is irreversible and cancels any active CLEAR+ membership, and that to get the 14-day refund, the request has to be completed, verification included, inside that window. You get 24 hours to finish the email and phone verification.