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How to Cancel IXL

Updated . 8 steps, about 2 minutes.

IXL costs you

$119.40

a year on Single subject, at $9.95 a month.

Price checked Nov 9, 2026 on ixl.com

Yearly saves you $40.40 a year

Cancellation difficulty: Click-to-Cancel Compliant, 23/100, easier to leave than 286 of the 319 we've scored. How we score

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IXL prices and price history
  • Counted Nov 13, 2026
  • 329 services priced
  • 47 re-read every night
  • 319 cancel guides, each dated
  • 68 scored Friction-Heavy to cancel
  • 12 price rises recorded since Aug 30, 2026

Quick answer

Sign in to your parent account on ixl.com, open the account menu and choose Subscription details (ixl.com/membership/family/manage), click Cancel membership under Membership information, then Submit. Your children keep practicing until the term ends and you aren't charged again. In your first 30 days you can get a full refund, but you have to ask through IXL's support form after you cancel; after that there are no partial refunds. Bought it in the iPhone or iPad app? Cancel through Apple.

  • Counted Nov 13, 2026
  • 329 services priced
  • 47 re-read every night
  • 319 cancel guides, each dated
  • 68 scored Friction-Heavy to cancel
  • 12 price rises recorded since Aug 30, 2026

Wondering if you're paying more than you used to? the subscription pricing reference.

See IXL's pricing, tiers, and difficulty score in one page. IXL ranks #293 of 319 by cancellation difficulty.

Step-by-step instructions

  1. Sign in to your parent account on the IXL website

    Go to ixl.com in a web browser and sign in with the parent account's username and password: IXL's cancel instructions start with "Sign in to your parent account from the IXL website." Your children's profiles sit inside that account, so if a child's profile is open, switch to yours from the account menu in the upper-right corner (IXL asks for a secret word if one is set). Forgot the login? Use Recover username or Reset password on ixl.com/help.

  2. Open Subscription details

    Open the account menu in the upper-right corner and select Subscription details, or go straight to ixl.com/membership/family/manage while signed in. IXL's terms say this page shows when your next renewal period starts, so note the date: that's when the next charge would land.

  3. Click Cancel membership

    In the Membership information section, click Cancel membership. On a monthly plan the same section also has a "switch to yearly" link next to Plan. That one changes your billing from the next renewal and cancels nothing, so leave it alone.

  4. Click Submit and note your end date

    Click Submit to finish. IXL says your account stays active until the end of the term, your children can keep practicing until the membership expires, and you won't be charged again. That's the rest of the current month on a monthly plan, or the rest of the year on a yearly one. Take a screenshot of Subscription details afterwards for your records. If anything looks wrong, contact IXL support through the form at ixl.com/help or on 855-255-6676 (Monday to Friday, 8AM to 8PM Eastern).

  5. If this applies to you

    If it's within 30 days of joining, ask for your refund

    IXL's 30-day satisfaction guarantee is a full refund, but it isn't automatic. Its help article says: "To start the refund process after you cancel, please contact us through our support form." So cancel first, then send the form at ixl.com/help (IXL says it replies within 1 business day). IXL's terms say the refund can be requested within 30 days of the purchase date and only for memberships bought on IXL.com, not through Apple or Google. The help article describes it as your first 30 days and doesn't say a renewal starts a new window. Check your statement once the refund arrives.

  6. If this applies to you

    If you pay through Apple, cancel in your Apple settings

    If you bought the membership in the IXL app on an iPhone or iPad, Apple bills it and IXL's help sends you to Apple's cancel steps. On the device: Settings, tap your name, Subscriptions, IXL, Cancel Subscription. On a computer, use account.apple.com. IXL says the membership stays active until the current billing period ends. Its 30-day guarantee doesn't cover Apple purchases, so any refund request goes to Apple at reportaproblem.apple.com. Not sure who bills you? Apple suggests searching your email for "receipt from Apple".

  7. If this applies to you

    Save your children's progress before the term ends

    IXL's terms say that once the term ends the account no longer gives access, that saving any data you want before then is the account holder's job, and that IXL may delete the account's data afterwards. Its children's privacy policy says a child profile's information is deleted or de-identified within three years of the parent's subscription ending. Before the last day, keep copies of the IXL Analytics reports you want and print certificates from the Certificates center on the Awards tab. To have a child's information deleted sooner, email compliance@ixl.com.

  8. If this applies to you

    If your child uses IXL through school

    A classroom or site licence is bought by or for the school, so it isn't yours to cancel, and IXL's terms say those accounts don't renew automatically anyway. It's a separate account type from a family membership. IXL's help suggests checking whether your child already has IXL through school before paying for a family membership; one parent on r/Parenting wrote: "My kids school has always maintained the subscription for the school so my kids can just login with their school info." For a school login's sign-in details, IXL's help sends parents to the teacher, and for its data, IXL's privacy policy sends them to the school.

Frequently Asked Questions

Will I be charged after canceling IXL?
No. IXL's cancel article says your account stays active until the end of the term and you won't be charged again. The timing is on you, though: IXL's terms say you must cancel before the membership renews, and it bills each month or year on the calendar day your paid membership began (a monthly membership that started on the 31st bills on the last day of shorter months). Subscription details shows when the next renewal period starts. Letting the card expire doesn't stop it: the terms say IXL can keep billing an expired card unless you update it or cancel. IXL charges the then-current price plus any sales tax, and says it gives advance notice of price changes.

Can I get a refund on IXL?
Only in your first 30 days, and you have to ask. IXL's help says that during your first 30 days you can cancel and receive a full refund, started by contacting its support form after you cancel. After that, IXL says it's "unable to offer prorated refunds or credits for canceled subscriptions"; you keep access until the billing cycle ends instead. So a yearly plan your family stops using after a couple of months stays paid for, with nothing back. One parent on r/homeschool wrote in September 2026: "I bought a year long subscription but we will not be using it anymore." The guarantee covers only memberships bought on IXL.com, so an App Store purchase goes through Apple's refund page at reportaproblem.apple.com.

What happens to my children's progress after canceling IXL?
Nothing changes until the term ends: IXL says your children can keep practicing until the membership expires. After that, its terms say the account no longer gives access, though IXL may allow limited access for a while at its discretion. Anyone can still practice ten free questions per subject per day without a membership. IXL doesn't promise to keep the history for a later return: its terms say it may delete the account's data once the term ends, and its children's privacy policy says child-profile information is deleted or de-identified within three years of the subscription ending, or sooner if you ask at compliance@ixl.com. Save reports and print certificates before the last day.

How do I cancel IXL if I signed up in the app?
It depends on who bills you. A membership bought in the IXL app on an iPhone or iPad is billed by Apple: cancel in Settings, your name, Subscriptions, IXL (or at account.apple.com), and it stays active until the billing period ends. IXL's help says its Android and Fire tablet apps are free and that memberships for them are bought at ixl.com/membership, so those cancel on the website like any other. IXL's terms do mention Google Play purchases in general, so if your receipt came from Google Play, cancel at play.google.com/store/account/subscriptions. Google notes that uninstalling an app doesn't cancel its subscription.

Can my child cancel the IXL membership from their profile?
IXL's instructions only work from the parent account: its cancel article starts with "Sign in to your parent account". Children use profiles inside that account, and IXL's children's privacy policy says a child can't use IXL until the parent has signed in with the parent's own login. On a shared, signed-in device, though, a child can switch profiles from the account menu, which is why IXL suggests adding a secret word to your parent profile "so they can't poke around in your membership details!" You set it in Profile & settings. A school login is separate again: it belongs to the school's licence, and only the school manages it.

Can I rejoin IXL after canceling?
Yes. IXL's help sends anyone who wants a membership to ixl.com/membership to sign up for one, and if Apple billed you, IXL says you resubscribe in Settings, your Apple ID, Subscriptions, Inactive, IXL. Don't count on your children's progress still being there after a long gap: IXL's terms say it may delete the account's data once the term ends, and its children's privacy policy says a child profile's information is deleted or de-identified within three years of the parent's subscription ending.
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