How to Cancel Figma

A 9-step walkthrough with real screenshots from the live cancel flow.

~3 minutes Time
1 week ago Updated
Verified Working flow
Open Figma Cancel Page Read the 9 steps See Figma pricing & tiers

Quick answer

Open your team in Figma, go to Settings, and under the Plan section click Cancel plan. Confirm through the "If you cancel…" and "Are you sure?" prompts, then optionally pick a reason. Your team stays on Professional until the end of the current billing period, then drops to the free Starter plan — Figma does not refund the unused time.

Wondering if you're paying more than you used to? the subscription pricing reference.

See Figma's pricing, tiers, and difficulty score in one page. Figma ranks #41 of 101 by cancellation difficulty.

Step-by-step instructions

1

Open Settings and find the Plan section

In Figma, switch to the team whose paid plan you want to cancel, then open Settings (you need Admin access on that team). Scroll to the Plan section — you'll see Upgrade your plan, Add an annual plan, and Cancel plan. Click Cancel plan ("Cancel your subscription of Professional").

Figma team Settings page showing the Plan section with Upgrade your plan, Add an annual plan, and a Cancel plan row reading "Cancel your subscription of Professional"
2

Read the "If you cancel…" downgrade warning

Figma shows what changes at your renewal date: projects beyond the free Starter limit are put in locked status, and any published content (Figma Sites / Make) gets unpublished and becomes view-only. You also lose Professional features like team libraries and advanced prototyping. Click Continue to proceed.

Figma "If you cancel…" modal explaining that at the plan renewal date projects will be put in locked status and published content will be unpublished and become view-only, with Keep the Professional plan and Continue buttons
3

Confirm the cancellation

A final "Are you sure you want to cancel?" prompt explains that your team will be downgraded to the free Starter plan at the end of the current billing period, and that any seats you added before then will be prorated on your last invoice. Click the red Cancel plan button to confirm (or Go back to bail out).

Figma "Are you sure you want to cancel?" confirmation modal stating the team will be downgraded to the free Starter plan at the end of the billing period, with Go back and a red Cancel plan button
4

Pick a cancellation reason (optional)

Figma asks "Before you go, please let us know why" with a checklist: Billing structure is unclear, Too expensive, Did not mean to upgrade, Project is over or no longer active, Switching to a different plan, No longer using Figma's products, or Other. This is optional — you can leave it blank and click Continue.

Figma cancellation reason survey titled "Before you go, please let us know why" with checkboxes for reasons like Too expensive and Switching to a different plan, plus a research-contact opt-in
5

Add feedback or skip it (optional)

If you choose Other, a "Tell us more" field appears. There's also an opt-in asking whether Figma's research team can reach out — leave it unchecked if you'd rather not be contacted. None of this is required to finish. Click Continue.

Figma cancellation survey with the Other checkbox selected showing a "Tell us more" text field and an unchecked "Yes, I'm fine with that" research-contact opt-in
6

Confirm the canceled state

Back in Settings, the Plan section now shows Reactivate plan ("Reactivate your subscription of Professional") and Billing reads "Your monthly Professional subscription has been canceled." That confirms it stuck. You keep Professional access until the billing period ends, then the team drops to Starter.

Figma Settings page after cancellation showing a Reactivate plan row and the Billing note "Your monthly Professional subscription has been canceled"
7
If this applies to you

Audit your seats so you're not re-billed

On a paid Figma plan, anyone you added as a Viewer can upgrade themselves to an Editor seat — and you get charged automatically, with no approval. Before and after canceling, set collaborators to viewer-restricted and turn on seat-approval controls so a stray self-upgrade doesn't resurrect a paid seat.

8
If this applies to you

Don't accept the "upgrade required" prompt when re-sharing

After canceling, sharing a draft or prototype can trigger an "upgrade your account" request — even for the admin. Accepting it silently re-subscribes you at the paid rate. Decline it and work within the Starter sharing limits instead, or re-share once you're fully on Starter.

9
If this applies to you

On Organization or Enterprise? Contact billing

This flow covers the self-serve Professional plan. Organization and Enterprise are annual contracts and don't expose the same Cancel plan button — you'll need to manage non-renewal through your billing admin or Figma sales before the annual term auto-renews.

Frequently Asked Questions

No new charge once you cancel — Figma stops the next renewal. You keep Professional access until the end of the current billing period, then the team downgrades to the free Starter plan. Watch your statement for one thing: seats you add right before the downgrade are prorated onto your final invoice, and viewers who self-upgraded to editors can still appear there.

Generally no. Figma states plainly that "Payments for Figma subscriptions are non-refundable," and the legal terms confirm you "will not receive a refund of any portion of the fee paid for" an annual term. Canceling an annual plan stops the next renewal but you keep access until the term ends — there's no prorated money-back. Support occasionally issues a goodwill refund for clear billing errors, but that's discretionary, not policy.

Nothing is deleted, but your team drops to the Starter plan's limits. Projects beyond what Starter allows are put in locked, view-only status, and any content you published through Figma Sites or Figma Make gets unpublished. Team libraries and other Professional-only features stop working. Reorganize or export anything important before the billing period ends so collaborators aren't blocked.

On a paid plan, plain Viewers can upgrade themselves to billable Editor seats with no approval — the source of most surprise Figma charges. Set new collaborators to "viewer-restricted" (they can't self-upgrade) and enable seat-approval settings so any new paid seat needs an admin's sign-off. Do this even while canceling, so a stray self-upgrade doesn't re-add a paid seat to your final invoice.

Figma's public paid plans don't come with a standard free trial — the free Starter plan is the "try before you buy" tier instead. If you were given a trial or promotional Professional period through sales or a campaign, cancel the same way (Settings → Plan → Cancel plan) before the trial converts, and you'll drop back to Starter without being charged.

Yes. As long as the billing period hasn't ended, the Plan section shows a Reactivate plan option that restores Professional immediately. After the downgrade to Starter, you can re-subscribe at any time from the same Plan section — your files are still there, and projects that were locked become editable again once you're back on a paid plan.
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