How to Cancel FOX One

Step-by-step instructions

1. 1

   Sign in at fox.com

   Go to fox.com in a web browser and sign in with the email you subscribed with. In the FOX One phone app the same page is under the four boxes in the top right corner, then Settings, Account Settings and Manage Subscriptions. FOX's help gives no cancel route in the TV app. If you signed up through Apple, Google Play, Roku, Amazon, YouTube, Verizon or another company, FOX says it can't cancel the plan for you, so skip to that step below. Your card statement shows who is charging you.

2. 2

   Open Manage Subscription and click Cancel

   Click the person icon in the top right corner, then Settings. On the My Account page, click Manage Subscription, not Manage Account: Manage Account is where you delete your FOX account, and FOX's help says deleting it does not cancel your paid subscription. Your plan sits at the top of Manage Subscription with its price and Next billing date, and three links under it: Edit, Pause and Cancel. Click Cancel.

3. 3

   Pick a reason and click Cancel Subscription

   The Cancel Subscription page opens with "We're sorry to see you go!" and asks why you're cancelling: Other, Technical Issues, Cost, Device Compatibility, Lack of Features or Missing Content. FOX's help says to select a reason. The box below it is optional, and the page says your response may be used for promotional purposes, so you can leave it empty. Then click Cancel Subscription, the black button at the bottom. A Success! page then shows your plan marked CANCELLED and says your subscription will end on a date. You can keep watching until then, and FOX's terms say the cancellation takes effect at the end of the billing period, so that plan doesn't renew. FOX's help doesn't mention a confirmation email, so take a screenshot of this page before you click Close.

   Heads up: Pause Subscription, the button just above it, is FOX's alternative to leaving. FOX's help offers a pause only on monthly plans bought on the web, and doesn't say how long one lasts or whether billing restarts on its own when it ends. If you want the charges to stop, click Cancel Subscription.

4. 4
   If this applies to you

   If Apple, Google Play, Roku, Amazon or YouTube bills you

   FOX says it can't cancel a plan bought through another company, so cancel it there. Apple: on an iPhone or iPad, open Settings, tap your name, then Subscriptions, FOX One and Cancel Subscription. Google Play: open play.google.com/store/account/subscriptions, select FOX One and tap Cancel subscription. Roku: sign in at my.roku.com, open your subscriptions, choose FOX One and turn off auto-renew. Amazon, as a Prime Video add-on: go to amazon.com/myac, select Subscriptions from the top menu, find FOX One, select Unsubscribe and confirm. YouTube Primetime Channels: youtube.com/paid_memberships. FOX's list also names Xfinity and Xumo TV, which cancel through their own accounts. Samsung isn't on FOX's list, but an r/cordcutters member says a plan started on a Samsung TV had no cancel button in the FOX One app, had to be cancelled on Samsung's Checkout website under purchase history, and then Samsung support emailed that the cancellation request had been canceled. Whichever company it is, check afterwards that the subscription shows as cancelled there. Each one applies its own refund rules.

5. 5
   If this applies to you

   If Verizon bills you through Verizon Perks

   FOX One bought as a Verizon Perk is charged on your Verizon bill, and FOX's help says all billing changes and cancellations go through Verizon Perks, not FOX One. Cancel it in your Verizon account under Perks. Its renewal date doesn't appear in FOX One, and FOX says your FOX One access is revoked automatically once Verizon confirms the cancellation. Moving the other way, from a plan you pay FOX for to the perk, FOX says the perk doesn't replace your existing subscription on its own: cancel the FOX-billed plan at fox.com too, or you pay twice.

6. 6
   If this applies to you

   If you have the ESPN Unlimited and FOX One bundle

   Cancel the bundle where you bought it. Bought on fox.com: use Manage Subscription as above. Bought on ESPN: ESPN's help says to go to your account on ESPN.com, select Manage My Account, then Manage with MyDisney, select the plan and select Cancel. Either way you keep both services until the end of the billing cycle, and the bundle can't be paused. FOX's help says to cancel at least 24 hours before your next billing cycle to avoid the renewal charge.

7. 7
   If this applies to you

   If you're on an annual plan

   Cancelling an annual plan stops it renewing, and you keep access until the end of the year you've paid for. FOX's FOX Nation bundle page says there is no refund if you cancel an annual subscription, and Pause is only for monthly plans. If your annual FOX One + FOX Nation plan came with a free year of The Wall Street Journal, that is a separate WSJ subscription: FOX says you keep it for the rest of the free year after cancelling FOX One, and that WSJ's standard pricing and terms apply after the year if you continue. Check its renewal in your WSJ account.

8. 8
   If this applies to you

   If you only want to drop FOX Nation, or are paying for it twice

   FOX Nation comes either in the FOX One + FOX Nation bundle or as its own subscription bought at foxnation.com. If you pay for both, FOX's help says to keep the bundle and cancel the standalone FOX Nation. To cancel a standalone plan bought on the website, sign in at foxnation.com, select the Person icon, then My Account, choose Cancel Plan, select a reason and confirm; one bought in an app store cancels in that store. To keep FOX One without FOX Nation, change plans instead of cancelling: in Manage Subscription, click Edit or See All Plans, select the new plan and click Continue. FOX's help doesn't say when a plan change takes effect or how the price is adjusted, so read what the page says before you continue.

9. 9
   If this applies to you

   If you're still charged after cancelling

   Check whether another company bills you (see the steps above), whether you have a second FOX account under another email, and whether a standalone FOX Nation or B1G+ subscription is still running: FOX's help calls those other FOX subscriptions, and doesn't say whether B1G+ ends with FOX One. Deleting your FOX account isn't a cancel, though one r/cordcutters member recommended it as the way out; FOX's help says it does not cancel your paid subscription. Cancel ahead of the renewal date, not on it: FOX's terms say you must cancel before your next payment date. For help, FOX's help says to type your question in the search bar at help.fox.com to start a chat. Members describe it as a chatbot, and one said it told them no account existed under their email while the charges kept coming. In Connecticut, FOX also takes cancellations of FOX One bought directly from FOX by phone at (855) 557-1437.