How to Cancel Headway

A 10-step walkthrough with real screenshots from the live cancel flow.

~3 minutes Time
1 day ago Updated
Verified Working flow
Open Headway Cancel Page Read the 10 steps See Headway pricing & tiers

Quick answer

In the Headway app, go to Profile > Settings > Manage subscription and tap Cancel subscription — the app walks you through a survey and a discount offer, then hands you to Apple's or Google's subscription screen where the real cancellation happens. Cancel at least 24 hours before renewal or you'll be charged for the next period. Subscribed on Headway's website? Cancel from the account page linked in their help article or email support@get-headway.com.

Wondering if you're paying more than you used to? the subscription pricing reference.

See Headway's pricing, tiers, and difficulty score in one page. Headway ranks #8 of 133 by cancellation difficulty.

Step-by-step instructions

1

Open Settings and tap Manage subscription

In the Headway app, tap the Profile tab in the bottom-right corner, then open Settings. Scroll down past Privacy Policy and Subscription Terms and tap "Manage subscription."

Headway iOS Settings screen listing App language, Gift Headway, Privacy Policy, Subscription Terms, Manage subscription, Delete account, and a Contact support button
2

Tap Cancel subscription

The Manage subscription screen shows your email, subscription status ("Active"), and the date it's active till. Tap the red "Cancel subscription" button.

Headway Manage subscription screen showing Subscription Active, an Active till date, and a red Cancel subscription button
3

Pick a reason and tap Continue canceling

Headway asks "What is the main reason you canceled your subscription?" with options from "Too expensive" to "I expected full books, not summaries." Pick any one — your choice doesn't change the process — then tap "Continue canceling."

Headway exit survey asking the main reason for canceling with options like Too expensive, Not what I expected, Lack of functionality, and a Continue canceling button
4

Dismiss the Contact support pop-up

A "Thank you for sharing" pop-up offers to fix your issue via support. The bright blue "Contact support" button is the primary one; tap the plain "No, thanks" button underneath to keep canceling.

Headway pop-up saying Thank you for sharing, we can fix it for you, with a prominent blue Contact support button above a No, thanks button
5

Turn down the discount offer

Next comes a save offer — in this flow, "How about a special offer we have for you?" at 50% off. "Change My Plan" accepts the offer and keeps you subscribed; tap "Cancel subscription" below it to continue.

Headway retention screen with a 50% off badge offering a discounted plan at $71.98 per year, with Change My Plan and Cancel subscription buttons
6

Finish in Apple's subscription screen

Because app purchases are billed by the App Store, Headway hands you to Apple's native "Edit Subscription" sheet. Tap "Cancel Subscription" (it reads "Cancel Free Trial" if you're still in the trial).

Apple's Edit Subscription sheet for Headway showing a free-trial notice, a renewal price per year, and a Cancel Free Trial button
7

Tap Confirm

Apple shows "Confirm Cancellation" with the date your service ends. Tap "Confirm" — not "Not Now." This is the step that actually cancels the subscription.

Apple Confirm Cancellation dialog stating the service will end on the billing date, with Confirm and Not Now buttons
8

Verify the status shows Canceled

Back in Headway, open Settings > Manage subscription again. The status should now read "Canceled" in red, with the date your access ends. You keep full Premium access until then.

Headway Manage subscription screen showing the subscription status as Canceled with access active till the end of the billing period
9
If this applies to you

If you subscribed on an Android device

Google handles the billing, so cancel in the Play Store: open the Play Store app, tap your profile icon, then "Payments and subscriptions" > "Subscriptions," select Headway, and tap Cancel. The in-app flow on Android hands you to this same screen.

10
If this applies to you

If you subscribed on Headway's website

Web purchases (card or PayPal via the makeheadway.com quiz funnel) don't appear in Apple or Google settings. Sign in to the Headway account page linked from their cancellation help article — use the same password as the app — and click "Cancel Subscription," or email support@get-headway.com. The 24-hour rule applies here too.

Frequently Asked Questions

Not if you canceled at least 24 hours before your renewal date — that's Headway's explicit cutoff, and it applies to free trials too. Cancel inside that final 24-hour window and the next charge usually still goes through. You keep full Premium access until the end of the period you've paid for. If you bought through Headway's website, also check your statement for separate add-on subscriptions (such as infographics packs) picked up during checkout — those bill independently and need their own cancellation.

It depends on where you subscribed. App Store purchases: request a refund from Apple at support.apple.com/apps (Apple decides, and users report trial-end charges being ruled "not eligible"). Google Play purchases: request through Google's refund page. Website purchases: refunds are at Headway's discretion — their policy says a refund is provided "if we find the request acceptable." Users who paid by PayPal report better results filing a PayPal dispute with screenshots than going through support alone. EU/UK buyers may also have a statutory 14-day withdrawal right on web purchases.

Your account stays open — canceling only stops the auto-renewal. Once your paid period ends you drop to the free tier: one free book summary per day, while the rest of the Premium library, offline downloads, and full audio access lock. Your streaks, saved books, and progress remain on the account if you resubscribe later. If you want everything gone, "Delete account" is a separate option in Settings.

Website purchases bill your card or PayPal directly, so Apple and Google settings won't show them. Sign in to the Headway account portal linked from their "How to cancel my subscription?" help article using the same password as the app (reset it in the app if needed), and click "Cancel Subscription." Alternatively, email support@get-headway.com at least 24 hours before renewal. One warning from user reports: if a payment failed, the account page can show "CANCELLED" with a renew button while the charge is still being retried — that label is not the same as you having canceled, so confirm the renewal is actually off.

Yes, and you keep Premium access for the rest of the trial after canceling. The catch is timing: Headway requires cancellation at least 24 hours before the trial ends, or the subscription price is charged. Users report canceling on the trial's last day and still being billed the full annual price, with the refund then denied — so cancel a day or two early, not at the deadline.

Yes. Your account and progress survive cancellation, and you can restart from the app's paywall or the Manage subscription screen at any time. Headway is aggressive with win-back pricing — the cancel flow itself offers 50% off, and lapsed users report seeing steep counter-offers. If you're on the fence, canceling and waiting usually surfaces a better price than renewing at the standard rate. Just remember any discounted plan still auto-renews until you cancel it.
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