A 11-step walkthrough with real screenshots from the live cancel flow.
Substack subscriptions are cancelled per publication, on the web only. Go to substack.com/settings/subscriptions, click the paid publication, scroll to Account actions and use the "To cancel your paid subscription, click here" link, then click Cancel Subscription. Skip the Pause Subscription button and any free-month offer, confirm with Cancel subscription, and you keep paid access until the end of the period you've already paid for. If you subscribed through Apple in-app purchase on the iOS app, cancel through Apple instead.
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Sign in on a web browser and go to substack.com/settings (or substack.com/settings/subscriptions). Under Subscriptions, click the paid publication you want to cancel — this opens that publication's "Manage your subscription" page. Substack has no master cancel switch: each paid newsletter is billed separately, so repeat this guide for every one you're leaving. The mobile apps can't cancel a Substack-billed subscription; this only works in a browser.
Scroll past Notifications and Payment Information to the "Account actions" box at the bottom. The first line reads "To cancel your paid subscription, click here" — click that link. The Change button next to your plan up top only switches you between monthly and annual billing; it doesn't cancel anything.
You land on a "Cancel or Pause Subscription" page. The bright orange button is "Pause Subscription", which stops charges for a few months and then automatically starts billing you again. The plain grey "Cancel Subscription" button below it is the one that actually ends the subscription. Click "Cancel Subscription".
Many publications fire a "Get one month for free" pop-up next, offering a free month to stay subscribed. Click "Continue to cancel" to keep going. Only click "Get a free month" if you genuinely want to stay — it keeps your subscription active, and billing resumes after the free month.
A "Cancel paid subscription" dialog opens. It confirms your paid benefits continue until the end of the billing period and asks why you're cancelling — options like "Doesn't fit my budget", "Don't want to auto-renew", and "Disappointed in the content", plus a feedback box. Both are optional; the writer sees your answer. Click the orange "Cancel subscription" button to finish.
Substack shows "Subscription successfully canceled — You will no longer be billed for [publication]". Click "Done". Your paid access continues until the end of the period you've already paid for, then you drop to that publication's free list. If you were on a 7-day free trial, cancelling ends the trial immediately instead.
Back on the publication's page, the header now shows a "Renew subscription" button — that's your proof the paid subscription is ending. You can also reopen substack.com/settings/subscriptions and check the publication no longer shows a renewal date. You'll keep getting the publication's free emails unless you unsubscribe from those separately.
If you paid with "Continue with in-app payments" in the Substack iOS app, Apple bills you — and often at a higher price, since Substack marks up in-app prices to cover Apple's fee. Cancel through Apple: in the Substack app tap your profile picture > Settings > Payments > the publication, and you'll be routed to the App Store to change or cancel the plan (or go straight to iPhone Settings > your name > Subscriptions). Refunds for these charges are up to Apple, not Substack.
Substack's settings offer no cancel control while a subscription is paused — a real gap users complain about. Two ways out: open the publication's own site and go to its /account page (yourpublication.substack.com/account), where the "To cancel your paid subscription" link still appears at the bottom; or wait for the resume-reminder email Substack sends three days before billing restarts and cancel the moment it resumes.
Cancelling the paid plan only downgrades you to a free subscriber — the newsletters keep coming. To go silent, return to the publication's settings page and turn off its notifications/email toggles, or click "Unsubscribe" at the bottom of any of its emails.
Cancelling doesn't refund what you've paid. Substack honors refund requests made within 7 days of a payment (unless you've claimed a subscriber perk) — contact support at substack.com/support. After 7 days it's up to the writer, so message them directly. Substack also refunds dormant publications (no posts for 6+ months on a yearly plan, or 1+ month on monthly) and duplicate-charge errors. Refunds can take up to 10 business days to reach your card.
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