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How to Cancel HelloFresh

A 8-step walkthrough from the live cancel flow.

Medium ~5 minutes Updated 2 months ago Verified working

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Step-by-step instructions

1

Sign in at hellofresh.com and go to Account Settings

2

Click "Cancel Plan" under your plan status

3

Select a reason for cancellation and click "Continue"

4

Decline retention offers (click "Cancel Anyway" when prompted with discount codes)

5

You must cancel by 11:59 PM PST, 5 days before your next delivery - canceling later means you'll be charged for that box

6

Skip vs. Cancel: skipping pauses specific weeks but keeps the subscription active (must manually skip each week)

7

You can pause orders for up to 4 weeks as an alternative to canceling

8

No refund for any box already in production or transit

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