How to Cancel Oura Membership

Step-by-step instructions

1. 1

   Open the Oura Membership Hub

   Go to membership.ouraring.com in a web browser and sign in with the email on your Oura account, which can be different from the one you bought the ring with. In the Oura app, tap the menu at the top left of the home screen, then Settings, scroll to Account and tap Manage membership: that opens the same hub. Oura bills the membership itself, not through Apple or Google, so there's nothing to cancel in your phone's subscriptions, and deleting the app cancels nothing.

2. 2

   Select Cancel membership

   On the Membership Hub page, below your current plan, billing and security settings, select Cancel membership. It's in red, with a note under it: "If you cancel now, you can still access your membership until the end of your current billing cycle." Don't pick Delete account and all data further down the page. That permanently deletes your account and all your Oura data, not just the membership.

3. 3

   Get past the Before you go screen and press Cancel membership

   Oura shows one more screen before it cancels; the hub's own code, not Oura's help, gives its wording. On some accounts it's a pop-up titled "Before you go", on others a page titled "Before you go, maybe we can help?" Both show the date your access ends and say your data won't be deleted. Press Cancel membership to finish.

   Heads up: The rest of the screen offers help, not a discount: Connect with Member Care, a Battery health check on a phone, or on the page version I need help with my Oura Ring and I lost or misplaced my ring. If a dying battery is why you're leaving, a battery check is a fair first stop. r/ouraring has posts both ways, from a ring replaced "no questions asked" to members turned down after an earlier replacement. If not, press Cancel membership and you're done.

4. 4

   Check that the hub shows Membership cancelled

   Back on the Membership Hub, a card titled Membership cancelled should read "Your membership will remain active until" the date your billing cycle ends, "You can renew your membership at any time", with a Renew membership button (that wording is from the hub's code). Oura's help says the hub "will show your membership has been cancelled and give you the option to reactivate". A short survey may pop up at this point; the cancellation has already gone through, so you don't have to answer it. Members, and an Oura staff reply on r/ouraring, report a confirmation email too: one member quoted theirs as "This is a confirmation that your Oura Membership cancellation will take effect on" the end date. Keep it until that date has passed with no new charge.

5. 5
   If this applies to you

   If you're returning the ring, cancel the membership as well

   Returning the ring doesn't end the membership. Oura's return pages say to cancel it in the app or the Membership Hub "to avoid continued charges for your plan". A ring bought from the Oura online store can be returned for any reason within 30 days of receiving the order (Oura extends purchases made between November 1 and December 31, 2026 to January 31, 2027), if it's fully working and undamaged and you send back the ring, charger and USB-C cable. A ring from a retailer goes back under that retailer's own policy. If you're still in the free first month, cancelling now means you're never charged. Oura's return pages don't say what happens to a prepaid membership bought with the ring, so ask Member Care about it when you start the return.

6. 6
   If this applies to you

   If you lost the ring or no longer have the app

   You don't need the ring or the app to cancel. Go to membership.ouraring.com on a computer and sign in with your Oura account email. An r/ouraring member who had lost their ring wrote in June 2026 that "I cannot log in to membership hub without connecting to a ring". Replies said the desktop site worked, one with "I canceled my membership online in less than five minutes", and a reply from an Oura staff account agreed the Membership Hub is the place to cancel. If you still can't get in, use the chat at support.ouraring.com: Oura's terms say you can also cancel by contacting its team there.

7. 7
   If this applies to you

   If the ring was a gift with a prepaid membership

   A ring from the Oura online store can come with a prepaid annual membership. Oura's help says the recipient still gets the free month, is asked for payment details when pairing the ring, and isn't billed until the prepaid period ends: the free month, then 12 prepaid months. After that it renews on the plan picked at setup, which can be switched in the hub. If the recipient doesn't want to keep paying, cancel in the Membership Hub before the prepaid period ends. The Membership Hub's plan terms say Oura emails a heads-up before a free trial or prepaid period ends. The prepaid months aren't refunded, but access runs until they're used up. A prepaid membership goes to the first Oura account set up with the ring and can't be moved to another account afterwards, and deleting that account forfeits whatever prepaid months are left.

8. 8
   If this applies to you

   If you want a copy of your data, or want to delete the account

   Cancelling keeps your data, and Oura says it's there again as soon as you rejoin. To keep a copy anyway, open Export data in the Membership Hub and select Request your data. Oura emails you when the CSV files are ready, which can take up to 10 days, and the export works with or without a membership. Oura on the Web closed on October 5, 2026, so the full export now runs through the hub. Deleting the account is a different action: Delete account and all data, in the hub or in the app's Settings, permanently erases your account and data and cancels the membership with it. It also ends a Lifetime Membership, which Oura says stays free only as long as you keep the same active account, and Oura says deleting the account loses access to any prepaid membership tied to it. Export first.

9. 9
   If this applies to you

   If you're charged after cancelling

   Oura's terms say to cancel at least one day before your renewal date to avoid the next charge. If a charge still arrives, check that the Membership Hub shows Membership cancelled, then contact Oura Member Care through the chat at support.ouraring.com, open 24/7 (Finn, Oura's virtual assistant, answers first and can connect you with Member Care), or book a phone appointment. Send them your cancellation email. It does happen. In October 2025 an r/ouraring member who had cancelled an annual plan in July was charged for another year, and support first told them "this was standard". Support agreed to put it right only after they pressed the issue and shared the original email, and another member reported the same on a monthly plan.