How to Cancel Sam's Club Membership

Step-by-step instructions

1. 1

   Sign in on samsclub.com with the Primary Member's account

   Go to samsclub.com in a browser and sign in to your online account. Sam's Club's help describes the website route. Use the Primary Member's sign-in if you can: Sam's Club's terms say only the Primary Member can authorize renewal or cardholder changes.

2. 2

   Open Account, then Manage Membership

   Select Account, then Manage Membership. Sam's Club shows your expiration and renewal date in your online account and the app; note it. Auto Renew charges about one day before your membership term ends, and Sam's Club's help says an email reminder goes out about two weeks before, so don't leave this to the last day.

3. 3

   Select Cancel Membership, then Yes, Cancel, before your renewal date

   Select Cancel Membership from the list of options. Sam's Club takes you to the Auto Renew Unenrollment page: select Cancel Membership again, then confirm with Yes, Cancel. Despite the button's name, this turns off Auto Renew. Sam's Club's help says the membership and any add-on memberships then expire on the listed date, and its terms say you keep access until the end of your membership year. Nothing is refunded for the year you've paid; for that, see the next step. If your renewal is billed to a Sam's Club credit card, Sam's Club's terms say you also have to contact the card issuer (see below).

4. 4
   If this applies to you

   To cancel now and get this year's fee back, go to the Membership Desk or call

   Sam's Club's 100% Membership Satisfaction Guarantee says that if at any time you're unsatisfied, it will cancel your membership and refund the amount you paid for the current year's membership fee: the whole fee, not a share for unused months. Its cancel help sends you to the Membership Desk at any club for an immediate cancellation, and also lists chat and 888-746-7726 (both 7am to 11pm Central, every day). Ask for the refund under the guarantee by name. It covers current, active members only and the current year only, not earlier ones. It excludes sponsored memberships, ones bought through third parties and Plus memberships billed by Walmart, and allows one Plus cancellation per household or business a year. Spend your Sam's Cash before you go: it can only be redeemed on an active membership (see the FAQ below).

   Heads up: Associates on r/samsclub say they're pushed to sell memberships, upgrades and credit cards at the desk and the register. If you're there to cancel, say so and ask for the refund under the 100% Membership Satisfaction Guarantee. On the phone, one member who got stuck with Sam's Club's AI agent kept pressing 0 until it transferred the call.

5. 5
   If this applies to you

   If Auto Renew already charged you, or charged a card you didn't expect

   The guarantee refunds the current year's fee at any time, so an unwanted renewal can be cancelled and refunded at the Membership Desk or on 888-746-7726 while the membership is active. Sam's Club's terms let Auto Renew charge any card on file or any payment method in your digital wallet or online account, not only the one you picked, and its help says renewing or upgrading puts you back on Auto Renew. Members and associates on r/samsclub say the register and self-checkout ask whether to save the card you just paid with, with fine print saying it will renew the membership; one member advises tapping the X in the corner instead of Continue. Don't start with a chargeback: Sam's Club's terms say a dispute doesn't cancel anything, ask you to contact Sam's Club first, and treat a chargeback filed before asking as abuse of privileges, which lets it contest the dispute or take back a refund.

6. 6
   If this applies to you

   If you pay with a Sam's Club credit card

   Sam's Club's terms say members with a Sam's Club credit account are billed for renewal automatically unless they specify otherwise, and must also contact the card issuer, Synchrony, to unenroll from that billing. Its help adds that Auto Bill members get no renewal notice; the card statement is the receipt. Members on r/samsclub report the online settings telling them to visit Member Services or call instead of offering a switch, and the desk sending them to the card's phone number. The card itself stays open: Sam's Club's help says your Sam's Club credit card or Mastercard will remain open to use if your membership expires. Sam's Cash earned on it still needs an active membership to redeem.

7. 7
   If this applies to you

   If you're on Plus and want to keep shopping, switch to Club instead

   Sam's Club moves Plus to Club at the Membership Desk, on 888-746-7726 (say "downgrade my membership" when prompted) or by chat. Under the guarantee it refunds what you paid for the Plus upgrade, to your original payment method or as an eGift Card by email, usable at Sam's Club and Walmart. That refund is limited to one per household or business a year, needs an active membership and covers the current membership year only. A Club membership is still active, so Sam's Club's terms let you keep redeeming Sam's Cash, though you stop earning Plus's 2%. The Walmart+ included with Plus ends too.

8. 8
   If this applies to you

   If you're on Plus: Walmart+ ends too, and a Walmart-billed plan cancels at walmart.com

   Since October 20, 2026, Plus includes Walmart+ for the Primary Member once the Sam's Club and Walmart accounts are linked. Cancelling Plus ends both at the end of your term, or when a guarantee refund arrives if that comes first. If you paid for Walmart+ separately before linking, that billing stopped when you linked, so after cancelling you have no Walmart+ unless you sign up again. Walmart+ Plus Up add-ons are billed by Walmart and aren't part of a Sam's Club refund. Your digital membership card shows which company bills your $120 membership. If it's Walmart ("Walmart+ with Sam's Club Plus"), Walmart's help says to cancel on walmart.com: Walmart+, Manage membership, Cancel beside Cancel membership, then Confirm cancellation. Both sets of benefits end on the expiration date, and refunds follow the Walmart+ terms, not Sam's Club's guarantee.