How to Cancel Unity

A 9-step walkthrough with real screenshots from the live cancel flow.

~2 minutes Time
1 day ago Updated
Verified Working flow
Open Unity Cancel Page Read the 9 steps See Unity pricing & tiers

Quick answer

Sign in to the Unity Cloud dashboard, go to Administration → Subscriptions, click the … menu on your Unity Pro row, and choose Cancel free trial. Pick a reason, click Cancel trial, and you'll see "Automatic renewal successfully disabled" — you keep access until the trial ends and are never charged. Important: this easy path only exists for a free trial. A paid Unity Pro plan is a 12-month commitment with no mid-term cancellation and no refund — the most you can do is turn off auto-renewal so it doesn't renew next term.

Wondering if you're paying more than you used to? see if your Unity bill went up.

See Unity's pricing, tiers, and difficulty score in one page. Unity ranks #70 of 117 by cancellation difficulty.

Step-by-step instructions

1

Know which one you're cancelling: free trial vs paid plan

This matters more than any button. If your Unity Pro shows a "Free trial" badge, you can cancel it anytime before it ends with no charge — that's the flow below. If you're already on a paid Unity Pro subscription, Unity's own FAQ is blunt: "There is no cancellation policy or reimbursement." You're locked into the 12-month term and can only stop the NEXT renewal (see the auto-renewal step near the end). So cancel the trial before it converts — waiting even a day past the trial end date turns it into a bill you can't undo.

2

Sign in to the Unity Cloud dashboard

Go to cloud.unity.com and sign in with the Unity ID that owns the subscription. Subscriptions live at the organization level, so you need an Owner or Manager role on the org that holds the Unity Pro seat — a regular member won't see the billing controls. In the left sidebar, open Administration.

3

Open Administration → Subscriptions

Under Administration, click Subscriptions in the Products section. You'll see your Unity Pro plan listed with its status. On a trial it shows a green "Free trial" badge, an "Active" status, the trial date range (for example "Mar 28, 2025 – Apr 27, 2025"), and the line "Free cancellation until [date]" — that date is your deadline to cancel without being charged.

Unity Cloud Administration Subscriptions page showing a Unity Pro row with a Free trial badge, Active status, and "Free cancellation until Apr 27, 2025"
4

Open the row's actions menu

On the right end of the Unity Pro row, click the three-dot (…) overflow menu. A small menu opens with "View details", "Cancel free trial", and "Add seats". Click Cancel free trial.

The three-dot actions menu on the Unity Pro subscription row, open to show View details, Cancel free trial, and Add seats
5

Choose a cancellation reason

A "Cancel trial" dialog appears with a required "Tell us about your reason" dropdown. The Cancel trial button stays greyed out until you pick something. The options include "The product did not meet expectations", "The subscription doesn't justify the cost", "My project was cancelled", "I am between projects", "I am switching to a different tool", "Other reasons", and "Prefer not to say" — any of them works. Pick the one that fits (or "Prefer not to say").

The reason dropdown expanded showing options such as "My project was cancelled" and "I am switching to a different tool"
6

Click Cancel trial to confirm

Once a reason is selected, the "Cancel trial" button turns active (red). Click it. If you change your mind, "Exit" closes the dialog without cancelling.

The Cancel trial dialog with "My project was cancelled" selected and the red "Cancel trial" button now active
7

Confirm the cancellation went through

You should see a "Cancel trial confirmation" dialog: a green check with "Your free trial of Unity Pro has been cancelled", plus a "Schedule feedback session" offer you can ignore. A toast in the corner reads "Automatic renewal successfully disabled" — that's the line that matters: it means the trial will not convert to a paid plan. Click Exit. You keep Unity Pro access until the trial's end date.

Unity "Cancel trial confirmation" showing "Your free trial of Unity Pro has been cancelled" and an "Automatic renewal successfully disabled" toast
8
If this applies to you

On a PAID plan: turn off auto-renewal instead

If you're past the trial and on a paid Unity Pro subscription, there is no "cancel and refund" button — the term is a commitment. What you CAN do is stop it renewing for another year: open the subscription, choose Manage subscription, and turn off automatic renewal (older accounts show "I want to cancel auto-renewal"). Your license keeps working until the paid term ends, then it won't renew. Do this well before the renewal date, not on it.

9
If this applies to you

If you were billed through PayPal, cancel there too

If you paid via PayPal, the recurring "billing agreement" also lives in your PayPal account. As a belt-and-suspenders step against surprise renewals, go to PayPal → Settings → Payments → Automatic payments and cancel the Unity agreement. This does not refund anything already charged, but it hard-stops PayPal from paying a future Unity renewal.

Frequently Asked Questions

No. Cancelling the free trial before its end date turns off automatic renewal, so the trial never converts to the paid annual plan — you're not charged anything. The confirmation screen says "Your free trial of Unity Pro has been cancelled" and a toast reads "Automatic renewal successfully disabled." You keep access to Unity Pro until the trial's listed end date. The only way a trial costs you money is if you let it lapse past the "Free cancellation until" date, at which point it becomes a paid 12-month commitment.

No. Unity's pricing FAQ states plainly: "There is no cancellation policy or reimbursement for a subscription. Once you commit to a subscription plan, you are obligated to pay all monthly payments owing." A paid Unity Pro plan is a 12-month contract even if you pay it monthly, and shutting down your license mid-term does not stop the remaining payments. The most you can do is turn off automatic renewal so it doesn't renew for the next year — but you still owe the current term in full.

Unity Pro has no true month-to-month plan. Both billing options — "$2,310/yr prepaid yearly" and "$210/mo paid monthly" — are 12-month commitments. "Paid monthly" just spreads the annual contract into 12 payments; it does not let you cancel after one month. Paying monthly also costs more overall (12 × $210 = $2,520 vs $2,310 prepaid), so prepaying the year saves roughly one month. Don't assume the monthly option is a cancel-anytime plan — it isn't.

No. Unity's FAQ confirms "You fully own the content you create with Unity, even if you cancel your subscription." Your projects, assets, and builds are yours. What you lose when a Pro subscription lapses is access to Pro-only capabilities — building for closed console platforms (Nintendo Switch, PlayStation, Xbox), the extra Cloud Diagnostics capacity, priority support, and so on. If you drop back to Unity Personal you can keep working, subject to Personal's revenue/funding eligibility ($200K USD).

This is a recurring complaint: some users set auto-renew to off and were still charged, and support can be slow to respond. Protect yourself in three ways. First, after disabling auto-renewal, revisit the subscription a few days later to confirm it stuck, and keep a dated screenshot. Second, if you paid through PayPal, cancel the Unity billing agreement in PayPal → Automatic payments as a hard backstop. Third, if you're charged after cancelling, open a Unity support ticket immediately and, if PayPal or your card was used, dispute the charge with them while the ticket is open.

Two common reasons. First, permissions: subscriptions are managed at the organization level, so you need an Owner or Manager role on the org that holds the seat — regular members don't see the billing controls. Ask whoever owns the org to cancel, or have your role upgraded. Second, plan type: the one-click "Cancel free trial" only appears while you're on a trial. On a paid plan you'll instead find "Manage subscription" and an auto-renewal toggle rather than an immediate cancel, because the paid term is a commitment.
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