How to Cancel Vimeo

A 9-step walkthrough with real screenshots from the live cancel flow.

~3 minutes Time
1 week ago Updated
Verified Working flow
Open Vimeo Cancel Page Read the 9 steps See Vimeo pricing & tiers

Quick answer

Sign in, open Settings → Billing, and click Cancel subscription (or Cancel trial if you're on a free trial), then confirm with Turn off auto-renew. Your paid features stay active until the end of the current billing cycle, after which the account drops to the Free plan. On a trial, turning off auto-renew before the expiry date means you are never charged.

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See Vimeo's pricing, tiers, and difficulty score in one page. Vimeo ranks #67 of 117 by cancellation difficulty.

Step-by-step instructions

1
If this applies to you

Download or move anything you'll lose on Free

When your plan ends, Vimeo downgrades you to Free, which has far less storage and removes paid features. Videos above the Free storage limit can become inaccessible, and any VOD titles you sell stop being available. Before you cancel, download originals or move work you need to keep — this is the step creators most often regret skipping.

2

Open your Billing settings

Sign in at vimeo.com, click your avatar, then Settings. Choose Membership plan, then Billing in the left sidebar. This page shows your current plan, the renewal cost, your subscription start date, and your payment method.

Vimeo Billing page showing the Advanced plan with a Free trial badge, "$900 per year. Includes 10 seats," cost at renewal, payment method, and a red Cancel trial link on the right
3

Click Cancel subscription (or Cancel trial)

Click the red Cancel link. Ignore the purple Upgrade buttons and the "Add seats" prompts — those are upsells, not part of canceling.

4

Confirm with Turn off auto-renew

A dialog headed "Are you sure you want to cancel?" lists the exact date your plan expires and the features you'll lose. Click the red Turn off auto-renew button to finish. Choosing "Return to settings" cancels nothing and keeps your renewal on.

Vimeo cancellation dialog "Are you sure you want to cancel?" warning the Advanced plan will expire on 18 August 2025 and the account will downgrade to Free, listing lost features, with a red Turn off auto-renew button above a Return to settings link
5

Confirm auto-renew is off

You're returned to the Billing page. Auto-renew is now off and the plan is set to end on the date shown in the dialog. On a trial, the Free trial badge changes state and the Upgrade button greys out — signs the renewal won't charge.

Vimeo Billing page after canceling, showing the Free trial badge changed and the Upgrade button greyed out, confirming auto-renew has been turned off
6

Use your features until the period ends

You keep full access to your paid plan until the current billing cycle finishes — Vimeo does not strip features the moment you cancel. After that date the account becomes Free automatically. There is nothing else to do.

7
If this applies to you

Ask for a refund if you're inside the guarantee window

Refunds aren't automatic, but Vimeo offers a money-back guarantee: a full refund if you cancel within the first 14 days of an annual subscription, or the first 3 days of a monthly one. If you're inside that window, contact Vimeo Support to request it rather than relying on the cancel button alone.

8
If this applies to you

If you subscribed through the Apple or Google app

If you bought your plan inside Vimeo's iOS or Android app, the charge goes through the App Store or Google Play and Vimeo's website won't show a cancel button for it. Cancel through Apple (Settings > your name > Subscriptions) or Google Play (play.google.com/store/account/subscriptions) instead.

9
If this applies to you

Changed your mind? Re-enable auto-renew

Before the plan actually expires, you can return to Settings > Billing and turn auto-renew back on to avoid lapsing to Free. After the plan has ended you'd need to subscribe again from scratch.

Frequently Asked Questions

No. Canceling turns off auto-renew, so Vimeo won't bill you for the next cycle. You keep your paid features until the end of the current billing period, then the account drops to Free. Check your statement after the renewal date anyway — some creators report billing confusion and slow support, so it's worth confirming no charge slipped through.

Vimeo offers a money-back guarantee: a full refund if you cancel within the first 14 days of an annual subscription or the first 3 days of a monthly subscription. Outside that window refunds aren't automatic, though Vimeo says you "may be eligible" in some cases — you'd need to contact Support to ask. EU and UK customers may also have a statutory 14-day right of withdrawal.

The Free plan has much less storage and strips paid features such as player customization, extra privacy settings, and VOD sales. Videos that exceed the Free storage limit can become inaccessible, and any titles you sell stop being available. Download originals or move what you need before the plan ends — Vimeo won't do it for you.

You must cancel through whichever store processed the payment — Vimeo's website can't manage app-store subscriptions because the transaction never happened on vimeo.com. On iPhone: Settings > [your name] > Subscriptions. On Android: play.google.com/store/account/subscriptions. After canceling there, your Vimeo access continues until the current period ends.

Use the same flow: Settings > Billing > Cancel trial, then Turn off auto-renew. The confirmation dialog shows the exact date your trial expires. As long as you turn off auto-renew before that date, the trial ends and you're never charged. Leave it on and the trial converts to the full annual (or monthly) charge for the plan you tried.

If you cancel but the plan hasn't expired yet, go to Settings > Billing and re-enable auto-renew to keep it from lapsing. Once the plan has fully ended and dropped to Free, you simply subscribe again from the upgrade page — but any videos lost to the Free storage limit aren't automatically restored, so re-subscribing isn't a substitute for backing up first.
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