How to Cancel GoPro

A 12-step walkthrough with real screenshots from the live cancel flow.

~3 minutes Time
1 day ago Updated
Verified Working flow
Open GoPro Cancel Page Read the 12 steps See GoPro pricing & tiers

Quick answer

Cancel on the platform you subscribed on: for web billing go to gopro.com → Account → Subscription → Cancel Subscription; for Apple billing use the Quik app's My Account → Cancel Subscription, which hands off to Apple's subscription sheet. You keep benefits until the end of your paid term, but download your cloud footage first — GoPro deletes everything stored in the GoPro cloud once your subscription expires.

Wondering if you're paying more than you used to? streaming and SaaS prices, side by side.

See GoPro's pricing, tiers, and difficulty score in one page. GoPro ranks #7 of 133 by cancellation difficulty.

Step-by-step instructions

1

Download your cloud footage before you cancel

GoPro's subscription terms are blunt: everything stored in the GoPro cloud is deleted after your subscription expires or is terminated. Before you start the cancel flow, open Quik (or gopro.com media library) and download every video and photo you want to keep to local storage or another cloud service.

2

Check which platform bills you

GoPro only lets you cancel on the platform you subscribed on, using the email you signed up with. In the Quik app, tap Albums, then the silhouette icon in the top-left, then My Account. Under Billing Info, the Billing Method row and the "You signed up using" line tell you whether you are billed by iOS, Google Play, or GoPro directly (Web). The steps below follow the iOS flow; web and Google Play paths are covered at the end.

GoPro Quik My Account screen showing Billing Info with Membership Active, Amount $6.98/mo, Next Billing Date 04/02/25, Billing Method iOS, the note "You signed up using: iOS", and a Manage Account section with Cancel Subscription and Delete Account options
3

Tap Cancel Subscription under Manage Account

Scroll to the Manage Account section at the bottom of the My Account screen and tap Cancel Subscription. Do not tap Delete Account — deleting your GoPro account does not stop an app-store subscription from billing, it just locks you out of managing it.

4

Click through the "Before you go..." screen

Quik shows a sheet listing the benefits you will lose: unlimited cloud backup and auto uploads, no-questions-asked camera replacement, premium editing tools, and up to 50% off GoPro accessories. Ignore the black Keep Subscription button and tap the smaller Continue to Cancel link below it.

GoPro Quik "Before you go..." sheet stating you will lose unlimited cloud backup and auto uploads, no-questions-asked camera replacement, premium editing tools, and up to 50% off GoPro accessories and gear, with a black Keep Subscription button and a Continue to Cancel link
5

Skip the "switch to a yearly plan" special offer

Next comes a SPECIAL OFFER sheet: "Switch to a yearly plan and save 60% off monthly." The big Upgrade + Save button does not cancel anything — it converts you to annual billing and charges you for a full year. To keep canceling, tap Continue to Cancel at the bottom.

GoPro Quik special offer sheet headed "Switch to a yearly plan and save 60% off monthly" with cards for unlimited premium editing and unlimited cloud backup, a black Upgrade + Save button, and a Continue to Cancel link below it
6

Tap Cancel Subscription in Apple's sheet

Because the subscription is billed through the App Store, Quik hands you to Apple's Edit Subscription sheet. It shows the GoPro subscription with your price and renewal date. Tap the red Cancel Subscription button — from here Apple, not GoPro, processes the cancellation.

Apple Edit Subscription sheet for GoPro via the Quik app showing $6.98 per month, a renewal date of 4 March, a red Cancel Subscription button, and the note that access continues until 4 March if you cancel now
7

Confirm the cancellation

Apple shows a Confirm Cancellation dialog stating the date your service ends — the last day of the billing period you already paid for. Tap Confirm. Not Now abandons the whole flow and leaves the subscription active.

Apple Confirm Cancellation dialog with the Quik app icon stating "If you cancel this subscription, your service will end on 4 March" above Confirm and Not Now buttons
8

Verify the "You have cancelled" notice

The sheet updates to "You have cancelled your subscription" in red, names the date your subscription ends, and replaces the cancel button with a Renew button showing your old price. Seeing this screen is your confirmation — you keep all subscriber benefits until that end date, then billing stops.

Apple subscription sheet confirming "You have cancelled your subscription" with the subscription ending on 4 March and a Renew: $6.98/month button
9
If this applies to you

If you subscribed on gopro.com

Go to gopro.com, click Account in the top-right corner, and sign in with the email you originally subscribed with. Select Subscription from the toolbar on the left, then Cancel Subscription, and follow the prompts. If there is no Subscription option in your account, you subscribed through the Apple App Store or Google Play and must cancel there instead. Expect a discount offer on the way out — canceling web subscribers are routinely shown 35-50% off to stay.

10
If this applies to you

If you subscribed through Google Play

The Quik app cannot cancel a Google Play subscription. Open Google Play, go to Payments and Subscriptions, tap GoPro Quik, then Cancel Subscription. Google's refund rules apply to Play-billed charges, not GoPro's.

11
If this applies to you

If the renewal already charged you

Canceling never refunds the period you are in. But GoPro's own help page says that if your subscription auto-renewed and you want a refund, you should contact GoPro Support — auto-renewal refunds are handled case by case. EU residents can withdraw within 14 days of the initial purchase; in Israel, South Africa, and Turkey you can cancel any time for a prorated refund. For App Store charges, request the refund from Apple at reportaproblem.apple.com instead.

12
If this applies to you

If you see "Unable to cancel subscription with past due balance"

Removing your card or revoking the PayPal authorization does not cancel anything — GoPro keeps trying to bill, marks the account past due, and then blocks the self-serve cancel button entirely. If you are stuck in this state, contact GoPro Support through community.gopro.com to cancel and settle the account. Always cancel first; never just pull the payment method.

Frequently Asked Questions

No. Cancellation takes effect on the last day of the period you already paid for, and you keep all benefits until then. The catch is timing: GoPro's terms require you to cancel at least 24 hours before your renewal date to avoid being billed for the next period. Subscriptions bundled with a discounted camera purchase auto-renew at full price a year later, so set a reminder for that renewal date the day you buy.

Generally no — GoPro's terms say you will not receive a refund for the current period when you cancel. There are exceptions: if the subscription auto-renewed unexpectedly, GoPro's help page directs you to contact Support and refunds are reviewed case by case; EU residents have a 14-day right of withdrawal on the initial term; purchases in Israel, South Africa, and Turkey can be canceled any time with a prorated refund; and in Germany, after the first term you can cancel on 30 days' notice for a prorated refund. App Store and Google Play charges follow Apple's and Google's refund policies, not GoPro's.

It gets deleted. GoPro's subscription terms state plainly that content stored in the GoPro cloud is deleted following expiration or termination of your subscription. Download everything you want to keep before your end date — footage on your phone, SD cards, and computer is unaffected, and the free tier of the Quik app keeps working for basic use.

GoPro cannot cancel app-store subscriptions for you. On iPhone, either use the Quik app's Cancel Subscription flow (which opens Apple's subscription sheet) or go to Settings > your name > Subscriptions > GoPro Quik. On Android, open Google Play > Payments and Subscriptions > GoPro Quik > Cancel Subscription. If your gopro.com account shows no Subscription option, app-store billing is why.

Yes. Cancel at least 24 hours before the trial ends and you owe nothing; you keep trial access until the trial period runs out. One warning: GoPro allows exactly one free trial or discounted intro offer per account, ever — if you cancel and later re-subscribe, you pay full price from day one.

Unlimited cloud backup and auto-upload, the no-questions-asked camera replacement benefit, premium Quik editing features, up to 50% off accessories at gopro.com, and the up-to-$150 camera discount — that last one only accrues on an uninterrupted annual renewal, so canceling resets it. Your cameras and locally stored footage keep working exactly as before. You can re-subscribe any time at the standard price.
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