How to Cancel Amazon Prime

A 10-step walkthrough with real screenshots from the live cancel flow.

~3 minutes Time
3 weeks ago Updated
Verified Working flow
Open Amazon Prime Cancel Page Read the 10 steps See Amazon Prime pricing & tiers

Quick answer

Sign in at amazon.com/mc (or Account & Lists → Prime), open Manage Membership, click End Membership, skip the Pause and Switch-plan offers, then confirm with Cancel on [date]. You keep Prime until the end of the current billing period, and members who haven't used any benefits since the last charge can claim up to a full refund.

Wondering if you're paying more than you used to? before you cancel — see what the alternatives cost.

See Amazon Prime's pricing, tiers, and difficulty score in one page. Amazon Prime ranks #16 of 133 by cancellation difficulty.

Step-by-step instructions

1

Use or claim any unused benefits first

If you haven't used a single Prime benefit since your last charge — no orders with Prime shipping, no Prime Video, Music, Reading, or Photos — you're eligible for up to a full refund of the current period. Amazon's policy: "Paid members who haven't used their benefits are eligible for up to a full refund of the current membership period." On an annual plan you've barely touched, that's real money, so check before you cancel.

2

Open Your Account and click Prime

Sign in to amazon.com, hover Account & Lists in the top-right, and open Your Account. On the account grid, click the Prime card ("Manage your membership, view benefits, and payment settings"). You can also go straight to amazon.com/mc.

Amazon Your Account page with the Prime card top-right reading "Manage your membership, view benefits, and payment settings"
3

Open the Manage Membership menu

On the Prime membership page you'll see your Prime Plan, your renewal/membership-ending date, and a Manage section. Click "Update, continue and more" under Manage Membership to open the dropdown.

Amazon Prime membership page showing Prime Plan, Renewal Date, and the Manage Membership section with an "Update, continue and more" link
4

Click End Membership

The dropdown lists Share your benefits, Remind me before renewing, Pause Membership, and End Membership. Click the End Membership button at the bottom.

Manage Membership dropdown open showing Pause Membership, Remind me before renewing, and the End Membership button
5

Skip the save offers

Amazon now shows one screen stacking every retention play: "Use your benefits today", "Pause your membership instead", "Change your plan and save" (switch to annual), "Set a renewal reminder", and a "By canceling, you'll lose" block. Scroll past all of it.

Amazon cancel page showing Pause Prime, Switch plan ("Save $40.88 by switching to the Prime annual plan"), Set reminder, a "By canceling, you'll lose" block, and Keep Prime / Pause Prime / Cancel on 10/16/25 buttons
6

Confirm with the Cancel button

At the bottom of the same screen, the "Review your cancel date" box confirms the date: "Your benefits will end on [date]. After that, you won't be charged for your Prime." Click the yellow Cancel on [date] button on the right — not Keep Prime or Pause Prime.

Review your cancel date box reading "Your benefits will end on 10/16/25. After that, you won't be charged for your Prime" beside Keep Prime, Pause Prime, and Cancel on 10/16/25 buttons
7
If this applies to you

Close the Cancellation Survey (optional)

Amazon pops a "Cancellation Survey — We are sorry to see you go" modal asking you to take a quick 5-minute survey. It's optional. Click the X in the top corner to dismiss it; you do not need to start the survey for the cancellation to go through.

Amazon "Cancellation Survey — We are sorry to see you go" modal with a Start Survey button and an X to close
8

Verify your membership end date

The membership page now shows a banner: "Your membership will end on [date]. After that date, you will lose access to your benefits and your card will not be charged." That banner is your proof the cancellation stuck. If you change your mind, the same screen has a Keep your membership link to reverse it.

Amazon Prime page banner reading "Your membership will end on October 16, 2025. After that date, you will lose access to your benefits and your card will not be charged" with a Keep your membership button
9
If this applies to you

If you have Prime for Young Adults (ex-Prime Student)

The cancellation steps are identical, but watch the billing: the half-price $7.49/mo rate flips to full Prime ($14.99/mo or $139/yr) when the discount term ends or your student status isn't re-verified — often with the re-verification email landing in spam. If you only ever had the discounted rate, double-check the price on the cancel screen before you assume you're still paying $7.49.

10
If this applies to you

If you were billed through Apple or Google

A standalone Prime Video subscription started inside an app store is billed by Apple or Google, and Amazon's site won't cancel it. Cancel through Apple (Settings > [your name] > Subscriptions) or Google Play (play.google.com/store/account/subscriptions) instead. Note: full Amazon Prime itself is billed directly by Amazon, so this only applies to app-store Prime Video sign-ups.

Frequently Asked Questions

No — once the cancellation banner shows your end date, your card won't be charged again, and you keep Prime until that date. The catch flagged repeatedly by Amazon users: choosing "free shipping with Prime" at checkout after canceling can silently re-enroll a former member without re-entering payment. Amazon settled with the FTC in 2025 over its Prime enrollment and cancellation flows, so checking your statement for a surprise Prime charge after canceling is genuinely worth doing.

Yes, in two cases. Per Amazon's policy, "Paid members who haven't used their benefits are eligible for up to a full refund of the current membership period" — so if you cancel without having used any Prime benefit since the last charge, claim the full refund. Separately, several users report that a prorated refund on the unused portion of an annual plan is available through Customer Service even when the cancel screen doesn't surface the option — contact chat/phone and ask for it directly.

Your Amazon account, order history, addresses, and payment methods all stay — only the Prime benefits stop. On your end date you lose free Prime shipping, Prime Video, Amazon Music, Prime Reading, Photos storage perks, and Prime Gaming. You can still shop on Amazon exactly as before, just paying standard shipping. Re-subscribing later restores all benefits instantly.

Full Amazon Prime is billed directly by Amazon, so the steps above apply. But a standalone Prime Video subscription started inside an iOS or Android app is billed by the app store, and Amazon's site can't cancel it. For those: iPhone — Settings > [your name] > Subscriptions; Android — play.google.com/store/account/subscriptions. Your access continues until the current paid period ends.

Yes. Prime offers a 30-day free trial (6 months for Prime for Young Adults), and the cancel flow during a trial is identical: Your Account > Prime > Manage Membership > End Membership. Cancel before the trial end date and you won't be charged at all — you keep trial access until that date.

Yes, any time — go to amazon.com/amazonprime and start a new membership. Your account and order history are untouched, so everything picks up where it left off. If you've had Prime before, note that returning members sometimes don't get another free trial; check whether you're being offered the trial or charged immediately before you confirm.
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