How to Cancel Dribbble

A 12-step walkthrough with real screenshots from the live cancel flow.

~3 minutes Time
1 month ago Updated
Verified Working flow
Open Dribbble Cancel Page Read the 12 steps See Dribbble pricing & tiers

Quick answer

Sign in at dribbble.com/account/orders (Account Settings → Billing), click Cancel subscription, then Confirm cancellation. Pro stays active until the end of the current billing period — Dribbble does not give prorated refunds for a mid-cycle cancel.

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Step-by-step instructions

1

Sign in to Dribbble on the web

Open dribbble.com in a browser and sign in to the designer (or Team) account that pays for Pro. Cancellation lives in Account Settings → Billing — not on the dribbble.com/pro marketing page, and not by deleting the Dribbble app or closing a tab.

2

Confirm you are on the account that owns the bill

Personal Pro and Team Pro are billed separately. If you use “Use Dribbble As” to switch into a Team, open that Team’s Billing page to stop the Team charge. Canceling only your personal Pro leaves a Team subscription renewing, and vice versa.

3

Open Billing and click Cancel subscription

Go to Account Settings → Billing, or jump to dribbble.com/account/orders. You should see your active Pro plan (Lite, Standard, or Plus), a renewal date, and three buttons: Switch to annual, Change plan, and Cancel subscription. Click Cancel subscription.

Dribbble Billing page for a Pro account showing Pro Standard (Monthly): Active, a Renews on June 10th 2026 date, Switch to annual, Change plan, and Cancel subscription buttons, plus Order History and a Manage on Stripe payment button
4

Skip or fill Tell us why you're leaving

A modal titled Tell us why you're leaving appears over Billing, with a banner showing how many days are left on the current period. Reason chips include I didn't get enough leads, Client budgets were too low, It's too expensive, I'm just not using it, I'm leaving Dribbble, and Other. Picking a reason is optional — you can leave every chip empty.

Dribbble survey modal titled Tell us why you're leaving over a dimmed Billing page, with a You still have 29 days left banner, unselected reason chips, an empty Tell us more box, and Continue to cancel and Nevermind buttons
5

Click Continue to cancel

If you select chips, Continue to cancel turns pink. Click it. The optional Tell us more about why you're cancelling box is feedback only — it is not required. Nevermind closes the modal and leaves Pro set to renew.

Dribbble leaving survey with I'm just not using it and I'm leaving Dribbble chips selected, a pink Continue to cancel button, and Nevermind still available
6

Confirm your cancellation

The next modal is Confirm your cancellation. It repeats the days-left banner, states the subscription will not renew at the end of the paid period, and lists Pro features you will lose (hiring-feed visibility, inspiration-feed boost, Playbook, ad-free browsing, analytics, and more). Click the pink Confirm cancellation button — not Nevermind.

Dribbble Confirm your cancellation modal over Billing with a 29 days left banner, a list of Pro features marked as lost, and Confirm cancellation and Nevermind buttons under a generic account header
7

Wait for We're sorry to see you go

Do not close the tab until you see the confirmation modal: We're sorry to see you go. Your subscription has been cancelled. It also states you keep Pro benefits until the end of the current period. Click Close. Dribbble’s help center names this confirmation page as the proof the cancel finished.

Dribbble confirmation modal reading We're sorry to see you go. Your subscription has been cancelled, with access until June 10 2026 and a Close button, over a still-visible Billing page
8

Verify Billing shows Ending and Undo cancellation

Return to dribbble.com/account/orders. The plan can still read Active, but the date line should say Ending (not Renews), and Cancel subscription should be replaced by Undo cancellation. That is the canceled state — the next renewal is off. Keep using Pro, including Project Brief credits, InstantMatch, and Playbook, until that end date. Finish any shot edits before then: after expiry, Pro features hide immediately, multi-shot and video shots stay discoverable, and Dribbble cannot edit shots for you.

Dribbble Billing after cancel showing Pro Standard (Monthly): Active, Ending June 10th 2026 instead of Renews, plus Switch to annual, Change plan, and Undo cancellation
9
If this applies to you

Switch to annual or Change plan instead of canceling

If the bill is the problem but you still want some Pro visibility, Billing’s Switch to annual and Change plan buttons keep you subscribed. Dribbble shows any prorated charges or credits before you confirm a plan change. That is not the same as Cancel subscription.

10
If this applies to you

Team Pro: cancel on Team Billing, not by deleting the Team

For a Team subscription, switch into the Team account (Use Dribbble As), open its Billing page, and cancel there. When Team Pro expires, the Team profile is immediately hidden from the public. Deleting the Team account also cancels its Pro subscription — and if a Team profile is deleted, Help Center warns that Team shots can be removed from personal portfolios too.

11
If this applies to you

Do not delete your Dribbble account to stop Pro

Canceling Pro is Billing → Cancel subscription. Deleting the account is a different path: Account Settings → Privacy & Security → Delete Account. Deletion cannot be restored. Ignore third-party “how to cancel” pages that send you to an account destroy URL — that closes the profile, it does not replace the Billing cancel flow.

12
If this applies to you

Ask support for a refund within three days of a charge

Dribbble’s Subscription Refund Policy says the support team can process Pro refunds within three days of an initial or renewal charge — contact them from the Help Center chat. There are no partial or prorated refunds. If you already used Project Brief credits or redeemed a partner offer, the subscription is no longer eligible for a refund.

Frequently Asked Questions

No further renewals should post after a successful cancel. Dribbble’s Pricing and Payment Terms and Pro FAQ say the subscription stays active until the end of the current billing period, then stops. Confirm Billing shows Ending (not Renews) and Undo cancellation, and watch the next statement cycle for the charge that should no longer appear.

Dribbble does not offer partial or prorated refunds. For Pro, support can process a refund within three days of an initial or renewal charge if you contact them — unless you have already used Project Brief credits or redeemed a partner offer, which voids refund eligibility. Outside that window, a mid-cycle cancel is access until period end, not cash back. EU and UK consumers may also have a 14-day withdrawal right on a new subscription under local law. Dribbble’s Terms state a general no-refund-on-cancel rule; treat the Help Center Refund Policy as the operational Pro exception.

You keep Pro features until the paid period ends. After expiry, Pro features are immediately hidden, but shots that used Pro features such as multi-shot or video remain discoverable on your profile. You cannot edit shots once the subscription has ended. Dribbble keeps your Pro portfolio information on file so resubscribing can restore hidden features. Playbook and other Pro-only profile tools go away with Pro until you resubscribe. Deleting the account is different and permanently removes the profile.

You did not — Dribbble Pro is billed on the web through Dribbble (payment methods open Stripe’s portal from Billing). It will not appear under Apple Subscriptions or Google Play subscriptions. Cancel at dribbble.com/account/orders even if you mostly use Dribbble on a phone. Manage on Stripe is for cards and receipts, not for stopping Pro.

Yes. Dribbble’s help article on single-month use says every plan renews until you cancel, so if you only want one month (or one year on an annual plan), cancel in Billing before the next charge. There is no separate “one month” SKU — monthly Pro Lite ($8), Standard ($16), or Plus ($199) renews each month unless you cancel.

Yes. If the period has not ended yet, Billing shows Undo cancellation — that turns renewals back on without a gap. After Pro ends, Dribbble continues to store your Pro portfolio information and says hidden features become available again when you resubscribe from dribbble.com/pro or Billing (Lite, Standard, or Plus).
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