How to Cancel Fortnite Crew

Step-by-step instructions

1. 1

   Open your Epic subscriptions page and check who bills Crew

   Go to epicgames.com/account/subscriptions and sign in with the Epic Games account you play Fortnite on. Epic lists Fortnite Crew under Subscriptions together with the platform you subscribed on, and Crew has to be cancelled on that platform. If it shows Epic, you bought it on PC or mobile: carry on with the next step. If it shows Xbox, PlayStation, Nintendo Switch, the App Store or ONE store, Epic doesn't handle the billing: select Manage Subscription and sign in to that platform, or skip to its step below. Two platforms listed means two subscriptions, so cancel each one you don't use. Your bank statement also shows who charged you.

2. 2

   Select the cog, then Cancel Subscription

   On your Fortnite Crew subscription, select the cog icon at the top right, then Cancel Subscription, and follow the prompts to the end. Do it before your next billing date: Epic's terms say a cancellation ahead of that date stops the next charge. Your Crew benefits carry on until the end of the current billing period, and Epic says cancelling turns off future renewals but doesn't refund the period you're in. The items and V-Bucks you already received stay yours.

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   If this applies to you

   Or cancel inside Fortnite or the Epic Games Store app

   For Crew billed by Epic, the game works too: open the Passes tab, select Fortnite Crew, then Manage Subscription, Cancellation Info and Cancel Subscription. Cancellation Info also shows your next billing date. In the Epic Games Store app (the launcher on PC), click your profile, select Account, open the Subscriptions tab and select Cancel. The in-game route is quick enough to hit by mistake: an r/FortNiteBR post with almost 400 upvotes describes cancelling while trying to check the billing date, because two options shared one controller button.

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   If this applies to you

   If Xbox bills your Crew

   Go to account.microsoft.com in a web browser and sign in with the Microsoft account you use on the Xbox. Select Services & Subscriptions, then Manage next to Fortnite Crew. Epic's steps then say Turn off recurring billing, while Microsoft's own help calls it Cancel subscription, so select whichever appears and follow the prompts to the end. No console is needed. Microsoft says to cancel more than 2 days before the billing date, and that Turn on recurring billing showing in place of those buttons means the subscription will expire on the date shown with nothing more to do.

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   If this applies to you

   If PlayStation bills your Crew

   On the web, sign in to Account Management at playstation.com/acct/management with the PlayStation account that bought Crew, select Subscription, then Cancel below Fortnite Crew. Sony's help names Fortnite Crew in these steps. On a PS5, go to Settings, Users and Accounts, Account, Payment and Subscriptions, then Subscriptions, select Fortnite Crew and Cancel Subscription. Sony and Epic also give a second PS5 route through Game and App Services, where the button is Turn Off Auto-Renewal. On a PS4: Settings, Account Management, Account Information, Service List, then Fortnite Crew (Epic's steps call the button Turn Off Auto-Renew). Sony says a cancelled subscription is deactivated from the next payment date.

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   If this applies to you

   If Nintendo Switch bills your Crew

   On the Switch, press HOME, open Nintendo eShop, select your account icon at the top right, then Your Subscriptions, find Fortnite Crew and select Turn Off Automatic Renewal. On the web, Epic's steps use ec.nintendo.com/my/rights: sign in with the Nintendo Account that bought Crew and select Turn Off Automatic Renewal on Fortnite Crew. Nintendo says to do this at least 48 hours before the current period ends, and that the subscription stays active to the end of its term with no refunds or credits.

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   If this applies to you

   If you subscribed on an iPhone, iPad or Android phone

   App Store: on the iPhone or iPad, open Settings, tap your name, then Subscriptions, Fortnite Crew, Cancel Subscription and Confirm. From a computer, sign in at account.apple.com. Apple says that if there's no Cancel button, or an expiration message shows in red, it's already cancelled. Android: Epic says Crew can't be bought through Google Play, so a Crew started on Android is billed by Epic (cancel it with the main steps above) unless it went through ONE store. For ONE store, open the ONE store app on the phone you subscribed on, then My, Settings, Subscription, Fortnite, Cancel Subscription and Schedule Cancellation. Uninstalling Fortnite doesn't cancel anything: Epic's terms say Crew renews until you cancel it.

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   If this applies to you

   If your Crew comes with Xbox Game Pass Ultimate

   Since November 18, 2025, Xbox Game Pass Ultimate includes Fortnite Crew, so there's no separate Crew charge: to stop paying, you cancel Game Pass Ultimate itself at account.microsoft.com. Microsoft says a Crew subscription you already had on an Xbox console or Xbox on PC is cancelled automatically when you join Ultimate. Microsoft names only Xbox purchases, so if you also pay for Crew through Epic, PlayStation or Nintendo on the same Epic account, cancel that one yourself. An r/XboxGamePass member reported a standalone Crew renewal on November 25, 2025, a week after Ultimate began including Crew, so check that it shows as cancelled. Epic also warns that cancelling Ultimate immediately with a refund, which Microsoft offers in some countries, can remove the Crew content from your Epic account.

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   If this applies to you

   Claim what you want from the passes before the period ends

   Epic's terms say you keep the items and V-Bucks you received or earned while subscribed. What stops at the end of the billing period is the passes. Since December 1, 2024, new subscribers can claim Battle Pass premium rewards only while Crew is active, and the Music Pass and LEGO Pass need an active Crew for everyone. Rewards you have already claimed stay. If you bought the Battle Pass, or were gifted it, and joined Crew within 14 days, Epic refunded the pass, so it now depends on Crew too. Subscribers from before December 1, 2024 who cancel and rejoin move to the same rule. Crew V-Bucks may not be spendable on other platforms, Epic's terms warn.

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    If this applies to you

    If you're a parent cancelling a child's Crew

    Epic's terms say only an adult can buy Crew, and it's billed to the platform account that paid, which may not be the one your child plays on. Sign in to the Epic account your child plays Fortnite on and check Subscriptions to see the platform, then cancel there. For a child account, Epic has a parent support form at epicgames.com/help/contact-us-parent that works from the guardian email, with no sign-in. On Apple devices, Apple says you can't cancel a family member's subscription: the person whose Apple Account is on the receipt has to. If your child subscribed on PC without your consent, Epic asks for a support ticket within 90 days of the charge; for a console or phone purchase, the platform's support handles refunds. To stop it happening again, Epic points to each platform's payment controls, and on PC suggests removing saved payment methods from the Epic account.

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    If you're still charged after cancelling

    Look on Epic's Subscriptions page for a second platform: Crew bought on two platforms is two subscriptions, and Epic says Crew isn't refundable even then, so cancel the one you don't use. Epic recommends subscribing on the platform you play on most. On Xbox, Epic says Microsoft lets you buy Crew more than once, each purchase adding a month up to 10, and Xbox Support can refund months bought by mistake (the refunded content is removed). Make sure you cancelled with the platform account that paid; if you no longer have that console or account, Epic says to contact PlayStation, Xbox or Nintendo support. r/FortNiteBR members describe Crew missing from their PlayStation or Microsoft subscription list while charges carried on, and being sent back and forth between Epic and the platform. The platform's support is the one that can see the subscription.