How to Cancel MGM+

Step-by-step instructions

1. 1

   Sign in at mgmplus.com in a web browser

   Go to mgmplus.com/profile and sign in the way you signed up: with your email and password, or with Log In with Amazon, Sign In with Google or Sign In with Apple. This route is for a plan you bought on MGMplus.com and pay for by card. MGM+ says to cancel on the platform where you signed up, so if Prime Video, Apple, Google Play, Roku, the Amazon Appstore or a TV provider bills you, skip to that step below. Deleting the MGM+ app doesn't stop billing.

2. 2

   Open your profile page and select your subscription

   Click the icon in the top right corner to open your profile page. MGM+ says a web subscriber manages everything from here: the plan, payment details, email and password. Select your subscription.

3. 3

   Choose Cancel Subscription and note your end date

   Choose Cancel Subscription and follow the prompts until the page confirms it. MGM+'s help doesn't describe the screens after this button or mention a confirmation email, so take a screenshot when you're done. You keep full access until the end of your current billing period; after that the plan doesn't renew and the library locks.

4. 4
   If this applies to you

   If you pay through Prime Video (MGM+ on Prime Video Channels)

   MGM+ lists Amazon Prime Video Channels as one of the providers that sell it, and says a Prime Video Channels login can't be used to sign in to MGM+ directly, so mgmplus.com won't show this subscription. Cancel it with Amazon: open Account & Settings in Prime Video (primevideo.com/settings), select Subscriptions from the top menu, find MGM+, then select Unsubscribe and confirm. Amazon says the option may also read withdraw. The confirmation screen shows your end date. Amazon says you can reverse the cancellation until then, that after it you aren't charged and lose access, and that cancelling doesn't refund earlier charges. Cancel MGM+ itself even if you're also ending Prime, because Amazon's own pages disagree on what happens to it: Prime Video's help says channel subscriptions "do not renew once your Amazon Prime membership ends", while Amazon's Prime cancellation page says "Subscriptions on Prime Video, like Paramount+, will continue once your Prime Membership ends." One r/amazonprime member who ended Prime in March 2026 was charged for MGM+ when its 7-day trial ran out, with no way left to watch it. Outside the US, MGM+ says it's sold as a Prime Video add-on, so this is the route there too.

   Heads up: One member says Amazon offered MGM+ at a lower monthly price when they went to cancel it. Taking it keeps the subscription running. If you decline, check Subscriptions afterwards for the end date.

5. 5
   If this applies to you

   If you took Amazon's free three months of MGM+ with a return

   Amazon offers some customers three months of MGM+ free as a goodwill gesture when they start a return, on top of their refund. It is billed through the Amazon Appstore, and when the three months end it continues at $7.99 a month on your payment method on file. To cancel, go to amazon.com/appstoresubscriptions, sign in to your Amazon account, find MGM+, select Cancel and confirm. MGM+ recommends cancelling by day 25 of the trial so the cancellation is processed in time, and says you keep MGM+ until the three months end even after cancelling, so there's no reason to wait. Amazon emails reminders before any charge. MGM+ support can't see these charges or refund them: billing questions and refund requests go to Amazon Customer Service. If you didn't finish setting up your MGM+ account at mgmplus.com within 14 days of accepting the offer, MGM+ says the subscription was cancelled automatically.

6. 6
   If this applies to you

   If you subscribed in the MGM+ app through Apple, Google Play, Roku or the Amazon Appstore

   A subscription started in the MGM+ app is billed by your app store, and MGM+ says it has to be cancelled in that platform's subscription settings: the app's profile page can change your plan but can't cancel it. Apple (including MGM+ added in the Apple TV app): on an iPhone or iPad, open Settings, tap your name, then Subscriptions, MGM+ and Cancel Subscription. Google Play: go to your subscriptions on play.google.com, click Manage next to MGM+, then Cancel subscription, pick a reason and click Continue. Roku (the MGM+ app on a Roku or MGM+ on The Roku Channel): go to my.roku.com/subscriptions, select MGM+, then Manage subscription and Turn off auto-renew; on the TV, highlight the app, press the Star button and choose Turn off auto-renew. Amazon Appstore, such as the MGM+ app on a Fire TV: on amazon.com, go to Your Account, then Your Apps and Your Subscriptions. Roku and Amazon say you keep access until the period you paid for ends, and MGM+ says refund requests go to the store. One member who cancelled "on the app" in November 2024 was charged two days later, and MGM+ told them by phone that Google had billed it, so check your card statement to see who is charging you.

7. 7
   If this applies to you

   If a TV or streaming provider bills you

   MGM+ also sells through TV providers, from DIRECTV, DISH, Spectrum, Xfinity and Verizon Fios to Sling TV, Philo, fuboTV and YouTube TV. MGM+ says any change to a provider subscription has to go through that provider, and that pricing and cancellation policies vary by provider, so remove MGM+ in your provider account or call them. On YouTube TV, YouTube says to go to tv.youtube.com in a web browser, click your profile photo, then Settings and Membership, click CANCEL next to MGM+ and then Yes, Cancel. One YouTube TV member said in March 2025 that they couldn't cancel MGM+ in the YouTube TV app.

8. 8
   If this applies to you

   If you can't cancel, or you're still charged

   First work out who bills you: MGM+ directly, Amazon, Apple, Google, Roku or a TV provider. If you're billed twice, MGM+ says its support team can look into your account and find the duplicate subscription. For a direct plan, call MGM+ on 1 (855) 830-7071, or email support@mgmplus.zendesk.com, the address MGM+'s terms give for cancelling. There's also the form at mgmplus.com/contact, where the topic to pick is I need help canceling my subscription. If your MGM+ account uses a different email from the one you write from, include it, as the form asks. One r/FromSeries member said in June 2025 that the cancel button didn't work on their phone; a computer browser or the contact form are the fallbacks. A data deletion request (mgmplus.com/delete-data) is listed separately in MGM+'s help, which doesn't say it stops billing, so cancel first.