How to Cancel Microsoft 365
A 8-step walkthrough from the live cancel flow.
Wondering if you're paying more than you used to? side-by-side subscription pricing.
Step-by-step instructions
Go to account.microsoft.com/services and sign in
Find your Microsoft 365 subscription and click "Manage"
Select "Cancel subscription" or "Turn off recurring billing" and follow the prompts
OneDrive storage drops from 1TB to 5GB free - if you exceed 5GB, account becomes read-only (download/delete only, no uploads)
Desktop Office apps (Word, Excel, PowerPoint) enter read-only mode - web versions at Office.com remain available with limited features
Prorated refunds available within 60 days for annual subscriptions - monthly plans are non-refundable
After 12 months of exceeding the 5GB OneDrive limit, files may be deleted
If purchased through Apple App Store, cancel through iOS Settings > Subscriptions. Business plans: admin.microsoft.com > Billing
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