Microsoft 365

How to Cancel Microsoft 365

Easy 3 minutes
Cancellation Steps
1

Go to account.microsoft.com/services and sign in

2

Find your Microsoft 365 subscription and click "Manage"

3

Select "Cancel subscription" or "Turn off recurring billing" and follow the prompts

4

OneDrive storage drops from 1TB to 5GB free - if you exceed 5GB, account becomes read-only (download/delete only, no uploads)

5

Desktop Office apps (Word, Excel, PowerPoint) enter read-only mode - web versions at Office.com remain available with limited features

6

Prorated refunds available within 60 days for annual subscriptions - monthly plans are non-refundable

7

After 12 months of exceeding the 5GB OneDrive limit, files may be deleted

8

If purchased through Apple App Store, cancel through iOS Settings > Subscriptions. Business plans: admin.microsoft.com > Billing

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