How to Cancel New York Times
A 8-step walkthrough from the live cancel flow.
Wondering if you're paying more than you used to? which subscriptions raised prices this year.
Step-by-step instructions
Chat (fastest): go to help.nytimes.com, click "Chat with us", and state clearly you want to cancel
Phone: call 1-800-591-9233 (Mon-Fri 7am-10pm, Sat-Sun 7am-3pm ET)
Expect 2-3 rounds of retention offers (50% off, $1/week, free months) - decline firmly if you want to cancel
No self-service web cancellation button for some plans - chat or phone may be required
Access continues through the end of your current billing period after cancellation
Print subscriptions can only be canceled by phone (7 days' notice required)
If subscribed through Apple or Google Play, cancel through that platform instead
Check your bank statement to determine if billing is through Apple/Google or NYT directly
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