How to Cancel X Premium

A 10-step walkthrough with real screenshots from the live cancel flow.

~3 minutes Time
2 weeks ago Updated
Verified Working flow
Open X Premium Cancel Page Read the 10 steps See X Premium pricing & tiers

Quick answer

Cancel on the platform that bills you. On web, open x.com/settings/subscription and cancel there. On iPhone, open Premium → tap your plan's Manage → Cancel Subscription (Apple may finish the cancel). Cancel at least 24 hours before renewal — X keeps Premium features (and any blue checkmark) until the end of the paid term and does not refund the current period.

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Step-by-step instructions

1

Confirm where X Premium is billed

X Premium is sold on web, iOS, and Android, and you can only cancel on the platform that originally charged you. Check a recent bank or App Store receipt: a card charge from X means web billing; an Apple or Google charge means you must cancel through that store. If Premium settings say you must be logged in from the device where you bought it, you are on the wrong surface — switch to that device or store.

2

On web: open your subscription settings

Sign in at x.com, then go to x.com/settings/subscription (also reachable from Settings and privacy → your Premium / subscription controls, or from Premium in the left nav). You should see your active Basic, Premium, or Premium+ plan and the controls to manage or cancel it — not only the upgrade purchase page.

3

On web: cancel the subscription

Choose Cancel (or the equivalent manage-and-cancel control) and confirm. Your Premium features stay active until the end of the current billing cycle. Do not confuse this with Downgrade — a downgrade keeps you on a paid tier through the cycle, then switches plans; it is not a full cancel back to free.

4

On iPhone: open Premium in the X app

In the X iOS app, open the side menu (or profile menu) and tap Premium. You'll land on the Premium screen for your account. Scroll past Customization and Upgrade to unlock until you see your current plan row at the bottom — for example Premium Basic with Manage on the right.

X iOS Premium screen for @SamLeexf showing Customization and Upgrade to unlock rows, with Premium Basic at the bottom labeled Manage
5

Tap Manage on your plan, then Cancel Subscription

Tap Manage next to your plan. The Manage subscription page shows the tier name (for example Basic) with an Active badge. Tap Cancel Subscription. If Manage your current subscription says to review terms from your Apple iTunes account, that row opens Apple's subscription manager — use it when Cancel Subscription alone does not finish the cancel.

X iOS Manage subscription screen showing Basic with an Active badge, Manage your current subscription with Apple iTunes account copy, and Cancel Subscription
6

Finish in Apple Subscriptions if prompted

When billing is through Apple, complete Cancel Subscription in iOS Settings → [your name] → Subscriptions → X (or Twitter) if the app hands you off. Confirm the subscription shows an expiration date instead of a renewal date. Apple — not X — handles App Store refunds at reportaproblem.apple.com.

7

Verify the end date and that renewals stop

After canceling, Premium features continue until the end of the period you already paid for. If you had Premium or Premium+ with a blue checkmark, the checkmark also remains until that term ends (unless X removes it for suspension or policy reasons). Basic never includes a checkmark. Watch one more statement cycle to confirm no new charge posts.

8
If this applies to you

If you subscribed through Google Play

Cancel in the Play Store, not only inside X: open play.google.com/store/account/subscriptions (or Play Store app → profile → Payments & subscriptions → Subscriptions), select X / Twitter Premium, and cancel. Google handles Play refunds and cancellations directly — X's help center sends app-billing issues to Google.

9
If this applies to you

Do not deactivate your account to stop an app charge

Deactivating X does not cancel Premium purchased in the iOS or Android apps — those keep billing until you cancel on Apple or Google. Web (x.com) subscriptions do auto-cancel after deactivation, but deactivation also starts a 30-day path toward deleting the account. Cancel the subscription first; only deactivate if you actually want the account gone.

10
If this applies to you

Gifted, unauthorized, or stuck Premium

To cancel a gifted subscription, message @Premium on X or use x.com/settings/subscription. For an unauthorized subscription someone else put on your account, cancel it, change your password, and tighten security settings. If @Premium replies with the DM chatbot, treat it as unreliable — X says the bot can be wrong and does not issue refunds through it.

Frequently Asked Questions

Not for a new period, as long as you cancel at least 24 hours before auto-renewal on the platform that bills you. After a successful cancel, Premium features continue until the end of the current billing cycle — X does not stop access mid-cycle and does not refund the amount already paid. If you cancel inside that 24-hour window, the next charge can still process.

X's default policy is that all Premium subscriptions are non-refundable unless required by law — including when the account is suspended or you lose access, and when features are temporarily unavailable. Canceling only stops future renewals; you keep access through the paid term instead of getting cash back. App Store and Play purchases must be refunded by Apple or Google, not by X. EU and UK consumers may have a 14-day withdrawal right on new distance contracts — use that path when it applies. Do not rely on the @Premium chatbot for refunds; X states it does not offer refunds through the bot.

Canceling Premium does not delete your X account, posts, followers, or DMs — you drop back to the free experience when the paid term ends. If you had Premium or Premium+, the blue checkmark stays until the end of the subscription term you already paid for (unless X removes it for suspension or policy reasons). Basic never includes a checkmark. Creator tools, reduced ads, Grok limits, and other tier perks end with the paid period.

You must cancel through that store. On iPhone or iPad: open the X app → Premium → Manage on your plan → Cancel Subscription, or go to Settings → [your name] → Subscriptions and cancel X there. On Android: Play Store → profile → Payments & subscriptions → Subscriptions → X / Twitter → Cancel. X's website cannot cancel an Apple or Google in-app subscription, and X support redirects app refund issues to Apple or Google.

X's help FAQ currently states there is no free trial of Premium at this time, but trials have appeared before (including short trials on annual plans). If you do have a trial, cancel the same way as a paid sub — on the billing platform — at least 24 hours before it converts so the first full charge does not post. If the in-product Cancel control errors, cancel through Apple or Google when that is the biller, or contact your bank only after the store path fails.

Yes. Subscribe again from Premium on x.com or in the apps once you are ready. Your account and content remain; you are not starting a new identity. Returning to Premium or Premium+ means going through checkmark eligibility review again if you want the blue checkmark back. Web pricing is usually lower than mobile in-app prices because of store fees — buy on web if you want the published help-center list rates.
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