How to Cancel Lifesum

A 11-step walkthrough with real screenshots from the live cancel flow.

~4 minutes Time
4 days ago Updated
Verified Working flow
Open Lifesum Cancel Page Read the 11 steps See Lifesum pricing & tiers

Quick answer

If Apple bills you, open apps.apple.com/account/subscriptions or Settings → your name → Subscriptions → Lifesum → Cancel Subscription. A website purchase cancels at lifesum.com/account/subscription. Uninstalling the app or deleting the account does not stop the bill. You keep Premium until the period ends — Lifesum asks you to cancel at least three days before renewal.

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Step-by-step instructions

1

Confirm which platform bills you

Search email for a receipt. Apple sends App Store receipts. Google Play and Galaxy Store send their own. A website buy comes from Lifesum with Web / Adyen as the payment method. Paddle on the receipt usually means an Instagram or Facebook ad checkout. Cancel on that same platform — Lifesum cannot turn off an App Store, Play, Galaxy Store, or Paddle renewal for you.

2

Open Settings in the Lifesum app

Open Lifesum and go to Settings. Under Account you will see Invite friends, Account Settings, and Manage Subscription. If you already pay for Premium, Manage Subscription shows Premium on the right. Tap Manage Subscription. This screen does not stop Apple billing by itself.

Lifesum iOS Settings under Account, showing Invite friends, Account Settings, and Manage Subscription with Premium on the right, plus Diary Settings and Notification Settings below
3

Tap Cancel subscription on Manage Subscription

The Manage Subscription page lists your current plan, the Renews date, and what Premium includes. Screenshot that date. Scroll to the green Cancel subscription button and tap it.

Lifesum Manage Subscription page headed Current subscription Monthly subscription, Renews 15-08-2026, a checklist of Premium features, Lifesum user since 15 July 2026, and a green Cancel subscription button
4

Open the leave survey

Lifesum shows a Cancel subscription page headed "Sorry to hear that! What makes you want to leave?" The radios are It's too expensive, It's not as good as I expected, Technical issues, I just wanted to try it out, and Something else. Cancel subscription at the bottom stays dim until you pick one.

Lifesum Cancel subscription survey asking What makes you want to leave, with five empty radio options and a Cancel subscription control that is not highlighted
5

Pick a reason, then tap Cancel subscription

Select any reason — filling the survey is for Lifesum, not a requirement from Apple. When a radio is selected, Cancel subscription turns green. Tap it. This still does not finish an App Store cancel.

Same leave survey with I just wanted to try it out selected and a green Cancel subscription button enabled
6

Tap Continue on the Apple App Store dialog

A sheet titled Cancel subscription says you can manage and cancel your subscription in Apple App Store, with Close and Continue. Close goes back. Tap Continue to leave the Lifesum survey and open Apple's subscription page.

Lifesum dialog titled Cancel subscription reading You can manage and cancel your subscription in Apple App Store, with Close and Continue buttons over the leave survey
7

Finish Cancel Subscription in Apple Settings

On iPhone: Settings → your name → Subscriptions → Lifesum → Cancel Subscription (scroll if you do not see it). On a computer signed into the same Apple Account: apps.apple.com/account/subscriptions. Apple's help page: if there is no Cancel button, or you see an expiration date in red, it is already canceled. Screenshot that end date. You keep Premium until then. Lifesum asks you to cancel at least three days before renewal; Apple's own cutoff is 24 hours before the period or trial ends.

8
If this applies to you

Skip the in-app survey: cancel from Apple Settings directly

You do not need the Lifesum app to stop an App Store renewal. Settings → your name → Subscriptions → Lifesum → Cancel Subscription, or apps.apple.com/account/subscriptions. Official steps: support.apple.com/en-us/118428. If Lifesum is missing, search email for a receipt from Apple and sign in with that Apple Account — a family member's purchase can only be canceled by that account.

9
If this applies to you

If you signed up through Google Play or Galaxy Store

Google Play: open Play Store → your account → Payments and subscriptions → Lifesum → Cancel subscription, then follow the on-screen steps. On a computer: play.google.com/store/account/subscriptions. Samsung Galaxy Store: Menu → Subscriptions → Lifesum → Unsubscribe. Uninstalling the app does not cancel either store. You keep the paid period; Play refunds go through Google.

10
If this applies to you

If you bought on the website or through an ad

Website (receipt from Lifesum, payment method Web / Adyen): sign in at lifesum.com, open Manage Subscription at lifesum.com/account/subscription, and press Cancel subscription. That page does not cancel an App Store or Play bill. Paddle on the receipt (often an Instagram or Facebook ad): go to paddle.net, choose Look up my purchase, enter the email you used at checkout, verify it, find Lifesum, and press Cancel.

11
If this applies to you

Do not delete the app or account to stop the bill

Lifesum's cancel and account-deletion articles both say deleting the account does not cancel an active subscription. Uninstalling is the same. Cancel on the store that billed you first. Only then delete: in the app, Profile → Settings → Account Settings → Delete Account, or use lifesum.com/account/delete-account. Deletion is not reversible. Gift cards and 100% discount campaigns do not auto-renew — there is nothing to cancel on those.

Frequently Asked Questions

Not for another period, if you cancel on the platform that bills you before the current period renews. Lifesum's help page asks you to cancel at least three days in advance so the cancellation is processed in time. Apple's own help uses a 24-hour cutoff. Once canceled, you keep Premium until the expiry date on that receipt or subscription screen, then it does not renew. Uninstalling the app does not stop renewals.

Canceling stops the next renewal. It does not by itself return money for days left on the period. Lifesum's refund article (updated 2026-08-28) says you need to request a refund within 14 days of purchase, and that just canceling does not automatically result in a refund. The same article and Lifesum's Terms say that if you consented to use Premium during the withdrawal period, you may no longer have a right of withdrawal — requests after that window can be declined. App Store refunds go through Apple (getsupport.apple.com or reportaproblem.apple.com). Google Play refunds follow Google's instructions. Website, PayPal, and Galaxy Store refunds: contact Lifesum support within 14 days with the receipt or Purchase ID. Paddle refunds go through paddle.net. We are not inventing a prorated day-count. EU and UK buyers may have extra rights under local consumer law.

You keep Premium features until the expiry date. After that the app drops to Free — Lifesum says you will not lose tracked data. Favorites you already saved stay readable, but Free cannot create more. Re-subscribe later and the same data comes back. The in-app diary only shows the last 30 days, Premium or not; ask support if you need a full export (or use the 7-day export at lifesum.com/account/export-data). Canceling is not the same as deleting the account.

Cancel on the platform on the receipt. Apple: Settings → your name → Subscriptions → Lifesum → Cancel Subscription, or apps.apple.com/account/subscriptions. Google Play: Play Store → Payments and subscriptions → Cancel subscription. Galaxy Store: Menu → Subscriptions → Unsubscribe. Website (Web / Adyen): lifesum.com/account/subscription. Paddle (often an ad): paddle.net → Look up my purchase → Cancel. Lifesum cannot cancel a store or Paddle bill for you. If you cannot reach the Apple Account on the receipt, you have to contact Apple Support.

Yes — use the same Apple, Google, Galaxy Store, website, or Paddle path as a paid plan. Lifesum does not publish a trial length on its cancel pages; read the Renews date on Manage Subscription or on the store subscription screen. Cancel at least three days before that date (Lifesum's cutoff). Apple also says to cancel a trial at least 24 hours before it ends or it can convert to a paid period. Uninstalling during a trial does not cancel it.

Yes. After the paid period ends you can subscribe again from the app or the store that billed you. Lifesum says all registered data stays on its servers, and Premium access and Favorites come back as they were. Returning prices may not match what you paid before — the public US upgrade page lists Premium at a monthly rate and a cheaper annual total; App Store intro trial SKUs are first-period offers that renew at full price. Gift cards and 100% discount campaigns do not auto-renew.
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