How to Cancel Higgsfield

Step-by-step instructions

1. 1

   Spend leftover subscription credits first

   Canceling does not cut you off today. You keep paid features and your monthly credit allowance until the end of the period you already paid for. Those subscription credits then expire for good and do not roll over to Free. Generate, upscale, or finish projects now. Credit Packs, Auto-Refill, promo credits, and Boost credits are different: they keep their 90-day timer, but you cannot spend them on Free — only after you resubscribe.

   Heads up: If a Credit Pack still has a balance, downgrade from the Pricing page comparison table instead of canceling. Downgrade keeps a paid plan (so those credits stay usable) and only changes the tier at the next billing date. Canceling strands the pack until you pay again.

2. 2

   Open Subscription in Manage Account

   Go to higgsfield.ai/me/settings and sign in. Click your avatar, then Manage Account, if you are not already there. In the left sidebar, click Subscription. Scroll past the unused-tools list to Plan Settings at the bottom. Manage Subscription sits there with a Show button.

   

3. 3

   Click Show, then Cancel Subscription

   Click Show on Manage Subscription. A red warning appears, plus your plan name and the date the subscription stays active through. Click the red Cancel Subscription button. That date is when paid access ends — not today.

   Heads up: The warning says the action cannot be undone and may result in data loss. Higgsfield's help center is milder: canceling does not delete your account or your generations. Older files may move to cold storage if the account sits unused for a long time. Deleting the account is a different, destructive step — see below.

   

4. 4

   Skip "Save the goodbye for later"

   A Churnkey modal offers to remind you a week before the next payment instead of canceling. It counts the days left on the plan and shows a yellow Remind me in N days button. That reminder leaves auto-renewal on. Click Continue to cancel.

   Heads up: Remind me in N days is a stay-subscribed button dressed as a calendar invite. If you want the charges to stop, ignore it.

   

5. 5

   Skip "You've already paid for this"

   The next modal tallies leftover credits as cash and as generation counts, then warns that unused credits disappear at period end and that storage of generations is not guaranteed. The yellow Keep creating button is the stay path. Click Continue.

   Heads up: The dollar figure is leftover credits restated as money you already spent — not a refund offer. A refund is a separate Support request and is not available just because this screen exists.

   

6. 6

   Answer the one-time-project survey

   Higgsfield then asks whether you will use the product again, under a heading like "I only needed it for a one-time project." The three choices are I'll be back, This is my only project, and I might be back. Pick any one — the answer does not change whether the cancel goes through.

   

7. 7

   Confirm your answer and finish

   Select an option so the cancel control enables. Click through to submit. You are not writing a review — this is the last gate before the confirmation toast.

   

8. 8

   Verify the cancellation confirmation

   A Subscription Cancelled toast should read "Cancellation confirmed. You won't be billed again," with Cancellation Guaranteed by Churnkey underneath. The header still shows how many days are left on the paid period, and a Renew plan control appears if you change your mind. That remaining-days badge is your proof: auto-renewal is off, and access continues until the date you already saw on Plan Settings.

   

9. 9
   If this applies to you

   Team, Scale, or Enterprise: only the Owner can cancel

   A business plan does not use this Churnkey flow. The workspace Owner cancels from Manage Account → Organization → Manage Account → Cancel Subscription, then submits the Subscription Cancellation Request Form. Members cannot stop the bill themselves. To drop seats without canceling the workspace, Higgsfield says to contact Support — seats cannot be lowered mid-cycle on your own.

10. 10
    If this applies to you

    Do not delete the account unless you want everything gone

    Account deletion (Manage Account → Personal Profile → Manage Account Deletion) also stops future charges, but it wipes generations, trained characters, presets, and leftover credits. You get 30 days to restore by signing back in; after that it is permanent. Cancel first if you only want to stop paying and keep the library.

11. 11
    If this applies to you

    If the on-site cancel control is missing, email from the billed address

    Higgsfield's terms also let you cancel by emailing support@higgsfield.ai from the email on the account. They will not accept a cancel request from a third party. Individual plans are billed through Stripe on the web (card, Apple Pay, or a supported bank payment) — Apple Pay is a checkout method, not an App Store subscription, so iPhone Settings → Subscriptions will not show Higgsfield unless you bought a different app.