How to Cancel Zoom
A 8-step walkthrough from the live cancel flow.
Wondering if you're paying more than you used to? current prices for popular subscriptions.
See Zoom's pricing, tiers, and difficulty score in one page. Zoom ranks #117 of 117 by cancellation difficulty.
Step-by-step instructions
Sign in at zoom.us, go to Plans and Billing > Plan Management
Click "Manage" on your plan, then "Cancel Plan" > "Cancel Subscription"
Select a reason and click "Continue" to confirm
Your account reverts to the free Basic plan (40-minute group meetings, 100 participants, no cloud recording)
Cloud recordings are permanently deleted 30 days after cancellation - download any recordings you want to keep BEFORE canceling
Only account admins/owners can cancel - regular members cannot modify billing
Annual plans may qualify for a prorated refund within 30 days of renewal - refunds take 5-10 business days
If subscribed through Apple or Google Play, cancel through that platform instead
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