Hotjar
Productivity Last verified June 29, 2026
From
$39.00/mo billed annually
Hotjar pricing
All 5 tiers side by side. Prices shown in USD.
| Tier | Monthly | Annual |
|---|---|---|
| Free Cheapest | Free | Free |
| Experience Analytics — Growth (annual) |
$39.00
when billed annually
|
$468.00 |
| Experience Analytics — Growth (monthly) | $49.00 | $588.00 |
| Voice of Customer — Growth (annual) |
$79.00
when billed annually
|
$948.00 |
| Voice of Customer — Growth (monthly) | $99.00 | $1,188.00 |
Price history
We just started tracking Hotjar's pricing. The chart will appear here once we have at least two dated snapshots.
How to cancel Hotjar
A quick read on what to expect — full step-by-step guide is one click away.
Hotjar has no single "Cancel" button — you cancel by downgrading your paid plan to Basic. Sign in as the Account Owner, open Billing → Subscriptions, click Manage subscriptions → Cancel subscription, then click through two save offers and a required reason survey before the final Cancel subscription. You keep paid features until the end of the current billing cycle — Hotjar does not give prorated refunds, but new customers have a 30-day money-back guarantee.
Why this score?
Computed from five weighted dimensions: required steps, retention friction, channel restrictions, refund policy, and recovery hostility. See the full rubric.
If you're reconsidering Hotjar
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Curated by category. Not paid placements.
Sources & corrections
- Last full audit: June 29, 2026
- Pricing source: https://www.hotjar.com/pricing/
- Cancellation source: https://help.hotjar.com/hc/en-us/articles/36820026290833-How-to-Cancel-your-Hotjar-Plan
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