A 7-step walkthrough with real screenshots from the live cancel flow.
On the web: sign in at babbel.com, click your profile icon → Profile and settings → Account Information, find your plan under Active subscriptions, click Cancel auto-renewal, then confirm with No thanks, cancel now. Cancelling only stops the next renewal — you keep access until your current period expires, and Babbel does not refund partial periods. If you subscribed through Apple or Google, you must cancel in that store instead.
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Open babbel.com in a browser and log in. Cancellation has to happen on whatever platform you originally paid through — if you subscribed inside the iOS or Android app, the web "Cancel auto-renewal" button will not stop your billing, so jump to the optional App Store / Google Play steps at the bottom. Deleting the Babbel app or deleting your account does NOT cancel a subscription.
Click the profile icon in the top-right corner and choose Profile and settings. In the left menu, select Account Information. This page shows your payment method and an Active subscriptions section listing your current plan (for example "Babbel Complete 3M"), when you subscribed, and the next payment date.
Under your subscription in the Active subscriptions section, click the Cancel auto-renewal button. If you do not see this button at all, your subscription is already set not to renew — the page will instead show an expiration date, meaning you will not be charged again.
A "Cancel subscription" pop-up appears asking "Can we help?" with two buttons: Contact us and No thanks, cancel now. Click No thanks, cancel now to finish. Contact us just opens a support conversation — it does not cancel anything.
You should land back on the Account Information page with a green banner reading "You have successfully canceled your subscription," and the Cancel auto-renewal button is replaced by a Reactivate subscription button. If you do not see both of those, the cancel did not go through — try again, and screenshot what you see.
Babbel cannot cancel an Apple-billed subscription for you. On your iPhone or iPad: open Settings → tap your name → Subscriptions → select Babbel → confirm the cancellation. Or manage it at apps.apple.com/account/subscriptions. You keep access until the period you already paid for ends.
For Google-billed subscriptions: open the Google Play Store → tap your profile icon → Payments & subscriptions → Subscriptions → select Babbel → Cancel subscription. Not sure where you bought it? Your Account Information page or your original invoice shows the purchase channel.
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