How to Cancel BetterHelp

A 8-step walkthrough from the live cancel flow.

~3 minutes Time
5 months ago Updated
Verified Working flow

BetterHelp was the one you remembered

The next renewal is the one you won't. RecurDash keeps the list and emails you before each charge lands.

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Wondering if you're paying more than you used to? streaming and SaaS prices, side by side.

See BetterHelp's pricing, tiers, and difficulty score in one page. BetterHelp ranks #214 of 235 by cancellation difficulty.

Step-by-step instructions

1

Sign in at betterhelp.com, go to Menu > My Account > Payment Settings

2

Click "Cancel Membership" (or "Change Plan/Quit Counseling")

3

Select the cancel/quit option from the pop-up and confirm

4

Canceling prevents future charges but does not refund the current billing period (billed every 4 weeks)

5

You lose access to your therapist and messaging after cancellation

6

Message history is retained unless you request data erasure via My Account > Personal Information > Request Erasure

7

BetterHelp offers financial aid for qualifying individuals - consider applying before canceling for cost reasons

8

You can also contact support at contact@betterhelp.com for cancellation assistance

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