How to Cancel BetterHelp
A 8-step walkthrough from the live cancel flow.
Wondering if you're paying more than you used to? streaming and SaaS prices, side by side.
Step-by-step instructions
Sign in at betterhelp.com, go to Menu > My Account > Payment Settings
Click "Cancel Membership" (or "Change Plan/Quit Counseling")
Select the cancel/quit option from the pop-up and confirm
Canceling prevents future charges but does not refund the current billing period (billed every 4 weeks)
You lose access to your therapist and messaging after cancellation
Message history is retained unless you request data erasure via My Account > Personal Information > Request Erasure
BetterHelp offers financial aid for qualifying individuals - consider applying before canceling for cost reasons
You can also contact support at contact@betterhelp.com for cancellation assistance
Never miss a cancellation deadline
RecurDash tracks all your subscriptions and reminds you before they renew. No bank login required.
Start tracking free