How to Cancel BetterHelp
A 8-step walkthrough from the live cancel flow.
Wondering if you're paying more than you used to? streaming and SaaS prices, side by side.
See BetterHelp's pricing, tiers, and difficulty score in one page. BetterHelp ranks #90 of 117 by cancellation difficulty.
Step-by-step instructions
Sign in at betterhelp.com, go to Menu > My Account > Payment Settings
Click "Cancel Membership" (or "Change Plan/Quit Counseling")
Select the cancel/quit option from the pop-up and confirm
Canceling prevents future charges but does not refund the current billing period (billed every 4 weeks)
You lose access to your therapist and messaging after cancellation
Message history is retained unless you request data erasure via My Account > Personal Information > Request Erasure
BetterHelp offers financial aid for qualifying individuals - consider applying before canceling for cost reasons
You can also contact support at contact@betterhelp.com for cancellation assistance
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