A 8-step walkthrough from the live cancel flow.
Wondering if you're paying more than you used to? streaming and SaaS prices, side by side.
Go to canva.com, click your profile picture (top right) > Account Settings > Billing & Teams
Click the three dots (...) next to your subscription, then "Cancel Plan"
You may be offered a pause (up to 3 months) - decline if you want full cancellation
Provide a feedback reason and confirm "Yes, cancel subscription"
All designs remain accessible on the free plan - designs using Pro elements will show watermarks when downloaded
Full refund available within 30 days of annual plan purchase - monthly plans are generally non-refundable
Team plans: only the team admin can cancel - regular members cannot see the cancel option
If subscribed through Apple or Google Play, cancel through that platform instead
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