A 9-step walkthrough with real screenshots from the live cancel flow.
In the Strava app, tap You → the gear icon → Your Strava Subscription → Manage Your Subscription, then Cancel Subscription and confirm through the save offer and reason survey. Cancel on the same platform you subscribed on — if Apple or Google bills you, cancel there instead. You keep access until your period ends; full refunds are only within 14 days (Strava-billed) or about 48 hours (App Store / Play).
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In the Strava app, tap You in the bottom navigation, then the gear icon to open Settings and choose Your Strava Subscription. Scroll to the bottom of that screen and tap Manage Your Subscription.
The Membership page shows your current plan and renewal date. Below the plan card, tap the orange Cancel Subscription link. Leave the Change Plan button alone — it only switches you between annual and monthly billing.
Strava shows a "Don't lose your momentum!" screen with subscriber stats and feature highlights. Scroll to the bottom and tap Cancel My Subscription. Ignore Keep Subscription.
On the "Your Feedback Is Important" screen, the Cancel My Subscription button stays greyed out until you select a reason. Tap any of the radio options to enable it — the button is not broken, it is just gated behind the survey.
Once a reason is selected, the button turns solid orange. Tap Cancel My Subscription. The note underneath confirms your plan stays active until your period-end date and that you can resubscribe anytime.
You land back on the Membership page. Confirm it now reads "Your subscription is canceled and will expire on" your end date, with a Resubscribe Now button where Cancel Subscription used to be. If you still see Cancel Subscription, you stopped too early — go back and finish the final confirm.
On strava.com, click your profile picture in the top right, then Settings > My Account, and click the small blue "Cancel subscription" text. It is easy to miss — scroll down a little on a computer. This works for subscriptions billed directly by Strava.
You must cancel on the same platform that bills you. When a store handles your billing, Manage Your Subscription sends you there. On iPhone: Settings > your name > Subscriptions > Strava. On Android: play.google.com/store/account/subscriptions. Canceling on strava.com will not stop a store-billed subscription.
The free trial auto-converts to a paid charge. Cancel at least 24 hours before the trial end date shown on your Membership page to avoid being billed — you keep trial access until it ends.
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