How to Cancel Dropbox

Go to dropbox.com/account/plan and sign in

Click "Cancel plan" or "Downgrade" next to your current plan

Work through 3-5 retention screens (discounts, plan changes, storage warnings) - decline all to proceed

Select a reason for canceling and click "Confirm change" to downgrade to Basic (free, 2GB)

Files are NOT immediately deleted - account becomes read-only if over 2GB (can download/delete but not upload)

After an extended period over the limit, Dropbox may remove files - download everything important before canceling

Dropbox generally does not offer refunds for partially used periods - some users report success contacting support directly

If billed through Apple or Google, cancel through those platforms instead