How to Cancel Epidemic Sound

A 10-step walkthrough with real screenshots from the live cancel flow.

~3 minutes Time
4 weeks ago Updated
Verified Working flow
Open Epidemic Sound Cancel Page Read the 10 steps See Epidemic Sound pricing & tiers

Quick answer

Safelist every channel you publish on first — you cannot do it once the subscription lapses, and unsafelisted channels are how "cleared forever" content still gets claimed. Then go to epidemicsound.com/account/subscriptions, click Manage subscription, then Cancel subscription and Confirm cancelation. Everything you published while subscribed stays cleared to monetize forever; anything you publish after the end date does not. No refunds — you keep access until the period ends.

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Step-by-step instructions

1

Safelist every channel before you cancel anything

Open the <strong>Safelist</strong> tab in your account and make sure every YouTube channel, TikTok account, podcast RSS feed, Facebook page and Twitch channel you have published on is listed there. Epidemic Sound checks the safelist when a copyright claim lands, so a channel that never got connected is the realistic way to lose clearance on content that should have been covered.

2

Open the Subscription tab in your account

Go to epidemicsound.com/account/subscriptions. The <strong>Subscription</strong> tab shows your current plan, its status, your renewal or trial end date, and the card on file. Three buttons sit underneath: Change billing cycle, Change plan and <strong>Manage subscription</strong>.

Epidemic Sound Account page on the Subscription tab, showing a plan labelled Personal with status Trial, price US$12.99 per month and a trial end date, plus Change billing cycle, Change plan and Manage subscription buttons
3

Click Manage subscription

You land on a page with exactly two choices: <strong>Change plan</strong> ("Need less, or more? Pick a better plan.") and the cancel row underneath. On a paid plan that row reads <strong>Cancel subscription</strong>; during a free trial it reads <strong>Cancel trial</strong>. Click the cancel row.

Epidemic Sound Manage subscription page with two rows, Change plan and Cancel trial, the second captioned "Any content published before canceling is safe from copyright claims"
4

Push past the "are you sure" prompt

A dialog appears asking you to reconsider. On a trial it counts your remaining days ("28 days left in your trial — You still have some time to try all of our features"). Click <strong>Continue</strong>. <strong>Back</strong> returns you to the account page without cancelling anything.

Modal dialog reading "28 days left in your trial — You still have some time to try all of our features. Are you sure you want to cancel your trial?" with Back and Continue buttons
5

Ignore or answer the "We're all ears" survey

Epidemic Sound asks what went wrong, with seven radio options ranging from "The license was not what I needed" to "I don't need music right now" and "Other reason". Underneath is a second question, "Would you consider subscribing to Epidemic Sound again?"

Epidemic Sound cancellation survey headed "We're all ears" with seven unselected radio options for the main reason and No / I'm not sure / Yes buttons for whether you would subscribe again
6

Select a reason and click Confirm cancelation

Pick whichever reason fits and click <strong>Confirm cancelation</strong> at the bottom right. Nothing is cancelled until you click that button — leaving the page at this stage keeps your subscription running.

The same cancellation survey with "I don't need music right now" selected as the reason and Yes chosen for subscribing again, above the Confirm cancelation button
7

Read the confirmation screen and note your publish deadline

The confirmation page states three things worth reading properly: auto-renewal is off, you have a set number of days left to publish content, and everything published by that date stays safe from copyright claims afterwards. The publish deadline is the number that matters — it is your last day to put out anything scored with Epidemic Sound music.

Epidemic Sound cancellation confirmation headed "Hope to see you soon, friend" with a green tick reading "Your trial is canceled", plus three notes: auto-renewal is turned off, 26 days left to publish content until the subscription expires, and published content is safe forever
8
If this applies to you

If you are cancelling a paid plan rather than a trial

The path is identical, but the labels differ: the row on the Manage subscription page reads <strong>Cancel subscription</strong>, and the confirmation counts down to your paid period end rather than a trial end. There is no proration — Epidemic Sound does not refund the unused part of a month or a year, so on an annual plan cancelling early simply means you keep access for the remaining months.

9
If this applies to you

If you publish on several channels, check for more than one subscription

A Creator subscription safelists one channel per platform. To clear a second YouTube channel you have to hold a second subscription, so multi-channel creators often run several concurrently. Cancelling one leaves the others billing — go back to the Subscription tab and confirm each has been cancelled separately.

10
If this applies to you

Do not delete your account as a way to cancel

Deleting the account is a separate request handled by customer support, not a self-serve button, and Epidemic Sound's terms say it cancels the subscription and ends every right that came with it. Cancelling normally is strictly better: your account survives, your safelist record stays on file, and you can still stream and save tracks for free afterwards.

Frequently Asked Questions

No. Cancelling turns auto-renewal off, and the confirmation screen says so explicitly. You keep full access — including the right to download and publish — until your current period ends, and no further charge is taken. If you are on an annual plan, that end date can be months away.

Generally no. The help centre states that "any charges up until cancelation are non-refundable", and the terms repeat it: Epidemic Sound will not refund fees for a paid subscription. There is no proration on monthly or annual plans. The one real exception is statutory — consumers in the EU, Norway, Iceland and Liechtenstein have a 14-day right of withdrawal from the date the contract is concluded, though the terms note it does not apply if you waived it when subscribing, which is common when a service grants immediate access. Outside that window and that region, the closest thing to a refund is the access you keep until the period ends.

They stay cleared. Epidemic Sound is unusually clear about this: all content published during an active subscription stays cleared to monetize forever, and that includes anything published during a free trial. What you cannot do is publish new content with their music after the subscription ends — those uploads get copyright claims and Epidemic Sound monetizes them instead of you. Note that a claim is not a strike: the video stays online, the ad revenue just goes elsewhere. Resubscribing restores your ability to publish again.

Yes, and it is the most important thing on this page. Safelisting is how Epidemic Sound connects a channel to your licence, and their help centre states that you need an active subscription to do it. Once your subscription lapses the Safelist section is no longer usable, so a channel you published on but never connected cannot be added afterwards. Creators do get claims on legitimately-licensed content, and Epidemic Sound support resolves them by confirming the channel is safelisted in their system — which only works if the record was created while you were subscribed. Check the Safelist tab before you cancel, not after.

Yes, and the flow in the screenshots above is exactly that path. Creator and Pro come with a 30-day trial that requires card details up front, and the terms confirm that if you do not cancel before it expires you are charged automatically. Cancel any time before the trial end date and you are not billed — and content you published during the trial keeps its clearance permanently, same as a paid subscription.

Yes, at any time, and nothing is lost in the meantime. Cancelling does not close your account — you can keep signing in to listen and save tracks for free, you just cannot download or publish. Resubscribing restores catalogue access and your ability to publish cleared content again from that point forward. It does not retroactively clear anything you published while lapsed, so a video posted during the gap stays claimed even after you come back.
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