How to Cancel Etsy Plus

Step-by-step instructions

1. 1

   Check the six-month rule if Etsy Plus came with your new shop

   If you subscribed during shop set-up to get your set-up fee back, Etsy's New Seller Onboarding Fee Promotion only pays that credit if you keep Etsy Plus for at least six consecutive months from the day the shop was created. Cancel earlier and you get no credit. If you want it, wait until the six months have passed before you cancel; the credit then lands on your next monthly statement. The offer is not available in Austria, Germany, India or the Netherlands.

2. 2

   Open Your subscription in Shop Manager

   Sign in on Etsy.com in a browser, go to Shop Manager, select Settings, then Your subscription. You can also go straight to etsy.com/your/shops/me/your-subscription. This is the only cancel path Etsy documents, so use it rather than hunting through the app.

3. 3

   Click Cancel my subscription

   The page shows your current plan and your next billing date, with a cancel button beside them. Etsy's help center doesn't name the button; sellers consistently report it reads Cancel my subscription. Click it and confirm if Etsy asks. Etsy documents no survey or counter-offer for Etsy Plus, so this should take one or two clicks.

4. 4

   Note your final day of access

   Canceling doesn't switch Etsy Plus off right away. Etsy keeps it running until the end of the current subscription cycle and shows your final day of access on the Your subscription page. After that day your shop returns to Etsy Standard and no more subscription fees are added to your payment account.

5. 5

   Use this cycle's credits before that day

   Each cycle gives you 15 listing credits (shown as $3 in your payment account) and $5 of Etsy Ads credit. Etsy says unused credits expire at the end of the cycle and never roll over, and Etsy Standard comes with none. Publish or renew listings and spend the ad credit before your final day, because every listing or renewal after that costs $0.20.

6. 6

   Save your Etsy Plus shop images

   At the end of the cycle, Etsy removes Plus-only customization: carousel and collage banners, the mixed-grid featured area and your custom color theme revert to the standard options. Etsy says images uploaded for these layouts are not saved if you ever subscribe again, so download any banner images you want to keep before your final day.

7. 7

   Check your next payment account statement

   The Etsy Plus fee comes out of your payment account balance and is listed under Marketing. If your balance can't cover your fees, Etsy can charge the card on file instead, so check both. Outside the US the $10 is converted to your local currency and may include sales tax, VAT or GST. After your final day, no new Etsy Plus line should appear.

8. 8
   If this applies to you

   If the page shows Renew my subscription and no cancel button

   In March 2026 one seller found Your subscription showing an active plan and next billing date, but with a Renew my subscription button where the cancel button should be. Etsy Support canceled Etsy Plus from its side over chat, after asking three account-verification questions, and refunded the latest $10 fee. If you see the same screen, use Contact support in the Etsy Help Center.

   Heads up: Don't submit the renewal form to look for a cancel option. That seller reported it was a checkbox agreeing to renewal plus a submit button, nothing else.

9. 9
   If this applies to you

   Vacation Mode and closing your shop don't cancel Etsy Plus

   Etsy's Vacation Mode page says the Etsy Plus fee keeps running while your shop is on vacation. Etsy's instructions for closing a shop don't mention Etsy Plus at all, and you have to pay any outstanding balance before you can close. If you're leaving Etsy, cancel Etsy Plus first, confirm the final day, then close the shop.

10. 10
    If this applies to you

    Pattern and Etsy Insider are separate

    Canceling Etsy Plus doesn't touch Pattern, Etsy's $15/month website builder, which you cancel under Shop Manager → Sales Channels → Pattern → Settings (see our Pattern by Etsy cancel guide). Etsy Insider is a buyer membership, not a seller subscription, and has nothing to do with your shop's plan.