How to Cancel Framer

A 11-step walkthrough with real screenshots from the live cancel flow.

~3 minutes Time
4 weeks ago Updated
Verified Working flow
Open Framer Cancel Page Read the 11 steps See Framer pricing & tiers

Quick answer

Open the project you're paying for, go to Settings then the Plans tab, click Cancel on your current plan card, pick a reason, and confirm with Cancel Plan. Your site stays live until the expiry date shown on the card. Framer bills per site, so this ends one project's plan only — paid editor seats keep billing until every site plan in the workspace is cancelled. Start from your Framer dashboard.

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Step-by-step instructions

1

Check the refund window before you cancel anything

Framer gives you 7 days from your initial purchase to request a refund worldwide, and 14 days in the EU and Turkey. Cancelling yourself does not trigger a refund — it only stops the next renewal. If you are still inside that window, go to framer.com/contact and choose Contact Support instead of following the steps below.

2

Work out which subscriptions you actually have

Framer charges on two separate lines: a <strong>Site plan</strong> attached to each individual project, and <strong>editor seats</strong> charged across the whole workspace. Open your workspace settings and check the Plans tab — it lists every site subscription you are being billed for. Cancelling the plan on one project leaves every other project and the seat charge running.

3

Open the project's Plans tab and click Cancel

Open the project, click the menu in the top-left corner, choose Settings, then open the <strong>Plans</strong> tab under Site Settings. The line at the top tells you how this site is billed and when it renews. Your current plan carries a CURRENT badge, and its button reads <strong>Cancel</strong> — the other cards say Upgrade or Request Trial instead.

Framer Site Settings on the Plans tab, header reading "This site is charged on a monthly basis and renews on Jul 25th, 2026", with the Basic card marked CURRENT at $15 per month and a Cancel button, alongside Pro at $45 and a Custom Enterprise card
4

Pick a cancellation reason

A <strong>Cancel Plan</strong> dialog opens: "Thank you for choosing Framer. We're sorry to see you go. Before you cancel, please select a reason from the options." You get six radio options — No longer need a website, Lack of functionality, Too expensive, Found another tool, Purchased accidentally, and Other (Please specify). The <strong>Next</strong> button stays greyed out until you choose one, so this step is not skippable.

Framer Cancel Plan dialog with six unselected radio options for the cancellation reason, an empty "Reason for cancellation..." text field, and a Dismiss button beside a pale, disabled Next button
5

Select your reason and click Next

Once you select an option the Next button turns solid and becomes clickable. The free-text "Reason for cancellation…" box below the list is optional unless you picked Other — you can leave it empty and carry on.

The same Cancel Plan dialog with "No longer need a website" selected, its radio filled blue, and the Next button now solid blue and active
6

Read the consequences list and confirm Cancel Plan

The second screen lists what you lose: your custom domain will be disconnected, a Framer banner will be shown on your site, all CMS limits will be reapplied, you'll lose access to paid features, and all locale limits will be reapplied. Click the red <strong>Cancel Plan</strong> button to finish. <strong>Previous</strong> takes you back to the reason list if you want to change it.

Second step of the Framer Cancel Plan dialog listing five consequences each marked with a red minus icon, above a Previous button and a red Cancel Plan confirmation button
7

Verify the plan shows an expiry date

The page header changes to confirm the site plan has been cancelled and gives the exact expiry date. Your plan card swaps its CURRENT badge for <strong>Expires</strong> plus that date, and the button becomes <strong>Reactivate</strong>. A toast confirms the same thing at the bottom of the screen. The cancellation also shows up in your workspace settings.

Framer Plans page after cancelling, header reading "This site plan has been cancelled and will expire on Jul 25th, 2026", the Basic card labelled Expires Jul 25th 2026 with a blue Reactivate button, and a confirmation toast at the bottom
8

Cancel every other site plan if you want editor charges to stop

Paid editor seats cannot be cancelled on their own — there is no button for it. Framer ties them to your active site subscriptions, so the seat charge only ends once you cancel the last site plan in the workspace, after which it stops automatically at the end of the billing cycle. If you have more than one site plan running, cancel each one from your workspace settings: open the Plans tab, click the three-dot menu next to a site, and choose Cancel Plan.

9
If this applies to you

If you are on an older grandfathered price

Framer lets long-standing subscribers keep the price and limits they originally signed up on. Cancelling gives that up for good: switch plans, cancel, or resubscribe after cancelling, and Framer bills you at the rates currently shown on its pricing page. If your rate is better than today's published price, downgrading to a cheaper tier keeps you on the old pricing structure where cancelling would not.

10
If this applies to you

If there is no Cancel option, or you cannot find the charge

Framer is explicit that a missing Cancel Plan option means that project has no active subscription — the charge is coming from a different project, from editor seats, or from something bought outside your subscription. Your workspace settings list every billed site in one place, which is the fastest way to find the real source. Bought a plan for the wrong project? You can move the subscription instead of cancelling and repurchasing, as long as both projects sit in the same workspace and the destination is on the Free plan.

11
If this applies to you

Do not delete your workspace or account to stop the billing

Deleting either one is irreversible and does not cancel anything. Framer's own guidance is to cancel active subscriptions first, specifically to avoid future billing issues. Deleting a workspace moves its projects to each owner's Archive; deleting your account unpublishes every site and erases your data permanently. Cancel the subscriptions, wait for them to expire, then delete if you still want to.

Frequently Asked Questions

No. Cancelling stops the automatic renewal, and your plan benefits stay active until the end of the billing cycle you have already paid for — the exact expiry date appears on the plan card as soon as you confirm. One caveat on timing: users have reported cancelling within a day of renewal and being billed anyway, so cancel with a few days of margin and check that the card actually reads "Expires" with a date. If a charge lands after that, the contact form is the only route to a reversal.

Only inside a short window, and only if you ask. Framer refunds within 7 days of the initial purchase worldwide, and within 14 days in the EU and Turkey — after that, refunds are not provided for unused time on an active subscription. Cancelling never triggers a refund by itself. Request one through framer.com/contact using the Contact Support option, and note that support cancels the subscription and processes the refund together, so you should contact them rather than cancelling first. Downgrading is different again: the unused value becomes account credit that reduces future invoices but can never be paid back to you.

On the expiry date your custom domain is disconnected, a Framer banner reappears on the site, and CMS and locale limits are reapplied along with the loss of other paid features. The site reverts to what the free plan allows. None of this happens when you click cancel — it all waits until the paid term runs out. Your project itself is not deleted; the design, pages, and content stay in your dashboard, so reactivating later restores the site rather than rebuilding it.

Almost always because a second subscription is still running. Framer bills per site, so any other project on a paid plan keeps charging. Paid editor seats are billed separately across the workspace and only stop once the final site plan in that workspace is cancelled. Check your workspace settings, where the Plans tab lists every active site subscription. One more possibility: template and marketplace purchases are separate one-off transactions with their own refund rules, so a Framer-related charge can appear even with no subscription at all.

No, and this is the most common Framer billing complaint. Editor subscriptions are tied to active site subscriptions, so there is no way to cancel seats while a site plan is still live — attempting it tells you to cancel your site plans first. The workspace subscription is created automatically alongside your first site plan to support collaborators you might add later, which is why solo users who have never invited anyone still see it on their bill. The only way to end it is to cancel every site plan in the workspace, after which the editor subscription ends by itself at the close of the billing cycle. If the seat charge is the problem rather than the site, removing editors or switching them to the free Viewer role reduces it — every workspace gets one free admin seat, so you are billed for your total editors minus one.

Yes, and it is a single click while the cancellation is still pending — the plan card shows a Reactivate button right up to the expiry date. After it lapses you just pick a plan again from the same Plans tab, and your project is untouched, so the site republishes with its content intact. Two things to expect: you will need to reconnect and possibly reconfigure your custom domain, and you will be billed at the rates currently shown on Framer's pricing page. If you were on an older grandfathered price, resubscribing does not bring it back.
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