How to Cancel GoodRx Companion

A 12-step walkthrough from the live cancel flow.

~2 minutes Time
4 weeks ago Updated
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Open GoodRx Companion Cancel Page Read the 12 steps See GoodRx Companion pricing & tiers

Quick answer

Sign in at goodrx.com, open the profile menu in the top right, click Account, select Companion Membership, then Cancel my Companion Membership and confirm with Continue cancellation. Cancel at least one day before your renewal date — Companion fees are non-refundable unless you live in one of 30 named states and you are still inside your first 30 days. Paying $9.99 or $19.99 instead? You are on the legacy product — use the GoodRx Gold cancellation guide.

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Step-by-step instructions

1

Work out which GoodRx membership is actually charging you

GoodRx bills two different memberships right now, and they cancel in different places. Companion costs $14.99 a month or $119.88 a year and is what everyone signing up since May 2026 gets. Gold costs $9.99 for Individual or $19.99 for Family and survives only for people who joined before that. Check the amount on your card statement first, because following the wrong guide sends you hunting for a button that is not there.

2

Check whether your state gives you a full refund

The Companion Terms of Service make membership fees non-refundable, then carve out one exception. Residents of 30 states can cancel within 30 days of first enrolling and get every fee back: Texas, Florida, Illinois, Ohio, Tennessee, South Carolina, Indiana, Missouri, Colorado, Louisiana, Maryland, Nevada, Mississippi, Kansas, Oklahoma, Oregon, Arkansas, Iowa, Utah, Nebraska, Connecticut, New Hampshire, Delaware, West Virginia, Montana, South Dakota, Rhode Island, Alaska, North Dakota, and Vermont. Everywhere else, the money is simply gone.

3

Find your renewal date and cancel at least one day before it

GoodRx requires cancellation at least one full day before your Membership Cycle renewal date to stop the next charge. A monthly cycle runs one month and an annual cycle runs one year. Your renewal date sits on the Companion Membership page you are about to open, so check it there before you click anything. Cancel on the renewal date itself and you are billed for another full cycle.

4

Spend the benefits you already paid for

Because fees are non-refundable in most states, an unused cycle is money burned. Log in, open your Dashboard, and the dental, vision, lab and imaging benefits appear on the right — clicking one opens the benefits portal. A $19 online care visit is available seven days a week, and any prescription you fill at a participating pharmacy before your end date still gets Companion pricing. Redeem any banked GoodRx Rewards points for gift cards while you are in there too: Companion members do not earn new points, but points you already hold stay redeemable.

5

Log in at goodrx.com and open Account

Sign in to your GoodRx account in a web browser, click the profile menu in the upper right corner, then click Account. Cancellation is a browser job — GoodRx publishes no in-app cancel path for Companion, and eleven Companion help articles between them never mention one.

6

Select Companion Membership

On the Account page, choose Companion Membership. This is the page showing your current plan, your renewal date, and the payment method on file. If you find a Gold Membership entry here instead of a Companion one, you are on the legacy product and the rest of these steps will not match your screen.

7

Click Cancel my Companion Membership, then Continue cancellation

Click the "Cancel my Companion Membership" link, then confirm on the screen that follows by clicking "Continue cancellation". That second click is the one that actually ends the membership. Stopping at the first screen leaves you subscribed and still billing.

8

Confirm it stuck and note your end date

Once confirmed, the Companion Membership page should stop advertising a future renewal date and instead show the date your benefits end. Write that date down. If the page still shows a renewal date and a price, the cancellation did not register and you need to run through it again.

9

Keep using free GoodRx coupons

Cancelling Companion does not remove you from GoodRx. Companion is a premium layer sitting on top of the free coupon service, so afterwards you carry on searching drug prices and showing free GoodRx coupons at the pharmacy counter. What you lose is the Companion-only pricing, the $19 online care visits, and the dental, vision, lab and imaging discounts. Price your actual prescriptions both ways before you cancel — for plenty of medications the free coupon price lands close to the Companion price anyway.

10
If this applies to you

Cancelling inside the 7-day trial ends your access the same day

This runs backwards from most subscriptions, so it catches people out. Cancel during a paid cycle and your benefits continue to the end of that cycle. Cancel during the free trial and the Terms terminate your access on the day you cancel. Since you also have to cancel at least one day before the trial converts, the practical sweet spot is day five or six of the seven: late enough to have actually used the trial, early enough to clear the deadline.

11
If this applies to you

Annual members: cancelling mid-term returns nothing

On the $119.88 annual plan, cancelling after the refund window stops the next renewal but pays back none of the current year. GoodRx states plainly that no prorated or other refund is provided for fees already paid, while access continues until the cancellation takes effect. So there is no reason to stop using the benefits once you have cancelled — set the cancellation to protect next year, then keep filling prescriptions until the term genuinely ends.

12
If this applies to you

If the account page will not load, cancel by phone or email

GoodRx publishes two backup channels covering both Companion and Gold. Call (855) 268-2822, open 6am to 9pm CST seven days a week. Or email support@goodrx.com with the subject line "Subscription Cancellation Request" — GoodRx requires your full name, which subscription you are cancelling, your subscription Member ID, and the email address connected to the account. Send an email well ahead of your renewal date, since it joins a queue rather than cancelling on the spot.

Frequently Asked Questions

No, provided you cancel at least one day before your Membership Cycle renewal date. That is the deadline written into the Companion Terms of Service, and it applies to both billing cycles — one month on the monthly plan, one year on the annual. Cancel any later and GoodRx bills one more full cycle, with benefits running to the end of it. On the annual plan that mistake costs $119.88, so it is worth setting a reminder a few days early rather than aiming for the exact cutoff. Check your statement the day after your stated end date to confirm nothing renewed.

Only in some states, and only inside your first 30 days. The Terms of Service make membership fees non-refundable, then carve out 30 states where you can cancel within 30 days of initial enrollment and receive a full refund of the fees you paid: Texas, Florida, Illinois, Ohio, Tennessee, South Carolina, Indiana, Missouri, Colorado, Louisiana, Maryland, Nevada, Mississippi, Kansas, Oklahoma, Oregon, Arkansas, Iowa, Utah, Nebraska, Connecticut, New Hampshire, Delaware, West Virginia, Montana, South Dakota, Rhode Island, Alaska, North Dakota, and Vermont. Live anywhere else, including California and New York, and there is no refund at any point. There is never a prorated refund for the unused part of a cycle, and money spent on medications, labs, treatments or telehealth visits is never refundable. This is a real change from GoodRx Gold, which refunded within the first 30 days regardless of which state you lived in — do not assume the old rule carried over.

No, and this is the part people get wrong most often. Companion is a premium program layered on top of the free GoodRx coupon service, so cancelling drops you back to free GoodRx rather than to nothing. You keep searching drug prices and showing free GoodRx coupons at the pharmacy counter. What disappears is the Companion-only pricing (200+ medications free and hundreds more under $10), the $19 online care visits, and the dental, vision, lab and imaging discounts. For a lot of prescriptions the free coupon price sits close to the Companion price, so price your specific medications both ways before deciding. One quirk works in your favour: Companion members do not earn GoodRx Rewards points at all, and any points you banked before subscribing stay redeemable for gift cards.

You almost certainly did not sign up that way. GoodRx sells Companion only through its own website — the documented sign-up is to visit goodrx.com/companion, click "Start your free trial", and enter payment details — and it charges the card on file directly. Neither the Companion Terms of Service nor any of the eleven Companion help articles mentions Apple, Google, or in-app purchase, and the cancel control lives inside your GoodRx account rather than in iOS Subscriptions. If a GoodRx charge shows up on an Apple or Google receipt, it belongs to something else, such as a GoodRx Care visit or one of the condition-specific GoodRx subscriptions. Check the statement descriptor before hunting for a subscription that is not there.

Yes, but the timing is tighter than it looks and the trade-off runs the wrong way. You have to cancel at least one day before the trial converts, which turns seven days into six usable ones. The catch is that cancelling during a trial cuts your access off on the day you cancel, rather than letting it run to the end of the period the way a paid cycle does. So cancelling on day one throws away six days of benefits for no reason. Cancel on day five or six instead. Set a reminder either way, because GoodRx converts the trial automatically to $14.99 a month or $119.88 a year, and outside the 30 refund states there is no way to claw that first charge back.

Rejoining Companion is easy — it is the membership GoodRx actively sells, so you can sign up again at goodrx.com/companion whenever you want. You will not get a second free trial, though: GoodRx sets trial eligibility at its own discretion and says it checks device ID, payment method, and the email address tied to a recent GoodRx membership. If you are actually a GoodRx Gold member, the situation reverses. Gold closed to new public sign-ups when Companion launched in May 2026, so cancelling Gold is much closer to a one-way door, and coming back means paying Companion prices instead of the $9.99 or $19.99 you were on. Read our GoodRx Gold cancellation guide before you cancel that one.
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