How to Cancel Insight Timer

A 10-step walkthrough with real screenshots from the live cancel flow.

~3 minutes Time
11 hours ago Updated
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Quick answer

Cancel MemberPlus wherever you pay for it. Bought it on the website? Sign in at insighttimer.com/manage-subscription and click Cancel Subscription. If Apple bills you, go to Settings → your name → Subscriptions → Insight Timer → Cancel Subscription; on Android, cancel in Google Play → Payments & subscriptions → Subscriptions. You keep MemberPlus until the period ends, and Insight Timer doesn't refund unused time.

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Step-by-step instructions

1

Check who bills you first

Insight Timer sells MemberPlus three ways: through the App Store, through Google Play, or on insighttimer.com, where Stripe takes your card. Each one cancels in its own place, and canceling somewhere else won't stop the charge. Look in iPhone Settings > your name > Subscriptions, in the Play Store under Payments & subscriptions > Subscriptions, and on your profile at insighttimer.com. Whichever one lists Insight Timer is your biller, and your receipt email says the same (search for "receipt from Apple" if you think it's Apple). If none of them shows it, email help@insighttimer.com, with two t's, and send the charge from your statement.

2

Open Subscription & Donations in the app

In the Insight Timer app, tap the menu icon (three lines) at the top left, then Settings, the gear at the bottom of the menu. Tap Subscription & Donations, then Membership under MemberPlus. On iPhone this opens My Plus Membership. On Android you can go straight to Google Play instead (see the Google Play step below).

3

Tap Cancel subscription under Manage

My Plus Membership leads with the Plus course library. Scroll past it to the Manage section at the bottom and tap Cancel subscription.

Insight Timer My Plus Membership page showing the Plus Premium course library with a Morning Reset 5 Day Course card, and a Manage section at the bottom with a Cancel subscription row
4

Pick the link for how you paid

The Cancel subscription page lists three cases. Tap Manage Apple subscription if the App Store bills you, or Manage web subscription if you bought on insighttimer.com. A gifted subscription needs nothing from you: the page says it ends at the end of the gifted period and can't be canceled manually.

Insight Timer Cancel subscription page with three sections: Apple subscription with a Manage Apple subscription link, Web subscription with a Manage web subscription link, and Gifted subscription saying gifts end automatically and cannot be cancelled manually
5

Confirm on Apple's page or on insighttimer.com

Apple: on the Insight Timer subscription, tap Cancel Subscription (you may need to scroll down) and confirm. If the link won't open, go to Settings > your name > Subscriptions > Insight Timer yourself. Website: sign in at insighttimer.com/manage-subscription, or open your profile at the top right and choose My Subscriptions. Find MemberPlus, click Cancel Subscription, answer or skip the optional reason question, and confirm. Insight Timer emails you a confirmation.

6

Check your end date

MemberPlus stays on until the end of the period you've paid for, then the app drops to the free version. On iPhone, an expiration message in red text under Insight Timer, with no Cancel button, means the subscription is already canceled. Keep the confirmation email. Deleting the app, or your Insight Timer account, doesn't cancel anything: Insight Timer's refund policy says you have to cancel through your payment method.

7
If this applies to you

On Android, cancel in Google Play

Open the Play Store app, tap your profile icon at the top right, then Payments & subscriptions > Subscriptions. Pick Insight Timer, tap Cancel subscription, give a reason if you want to, and confirm. On a computer, sign in at play.google.com and open Payments & subscriptions > Subscriptions. A Play Store subscription doesn't move to an iPhone: if you're switching phones, cancel here, let it run out, then subscribe on the new one.

8
If this applies to you

Cancel the 7-day free trial in time

The free trial starts you on the annual plan, so if it runs out you're charged for a full year ($59.99 in the US). Find the end date in the app under the menu > Notifications, in your Apple or Google Play subscriptions, or under My Subscription on the website. Cancel the same way as a paid plan, and you keep MemberPlus for the rest of the 7 days. The web checkout says Insight Timer will remind you three days before the trial ends.

9
If this applies to you

Gave MemberPlus as a gift? Ask support to remove your card

If someone gave you MemberPlus, there's nothing to cancel: the app says gifted subscriptions end on their own. If you bought one for someone else, Insight Timer's gift route is an ordinary web subscription on their account paid with your card, and it renews like any other. Once the gift is active, email help@insighttimer.com and ask them to remove your card so it doesn't renew. One giver on r/InsightTimer found a second year on their card twelve months later.

10
If this applies to you

Family plan: the primary holder cancels

Insight Timer says its family plan was a limited test that has ended, but a plan still running is billed once a year to the primary account holder. The holder cancels it wherever it was bought, like any MemberPlus plan; the help center has no separate family cancel steps. A member can leave from Subscription & Donations > Membership > Manage > Leave Plan, but leaving only removes that member. It doesn't stop the holder's bill.

Frequently Asked Questions

No. Once you cancel, the plan doesn't renew, and you keep MemberPlus until the end of the period you've already paid for. After that the app drops to the free version. Cancel at least 24 hours before your renewal date, since that's the cutoff Insight Timer's help center gives for switching off auto-renew. And cancel with whoever bills you (Apple, Google Play or the website): deleting the app or your account won't stop the charge.

Usually not. Insight Timer's policy is that MemberPlus charges are non-refundable and there are no refunds for unused time, so canceling mid-year gives nothing back. The windows that do exist are narrow. For a website purchase, email help@insighttimer.com within 48 hours of the charge with your transaction ID and reason. For Google Play, a request in the Play Store within 2 hours may be refunded automatically; up to 48 hours, use Google's refund form or email Insight Timer. For Apple, request it at reportaproblem.apple.com; Apple decides and says to expect an update within 24 to 48 hours. None of these is guaranteed. In the EU or UK, local consumer law may give you more, and Google runs a separate refund route for those regions.

Yes. Cancel before the 7 days are up and you won't be charged, and you keep MemberPlus until the trial ends. Miss it and the annual plan starts at $59.99 for the year (the US price), and Insight Timer's policy is no refunds for unused time. Check the end date under the app's menu > Notifications or in your Apple, Google Play or website subscription settings, and cancel at least a day early. If you canceled in time and were still charged, Insight Timer's terms say to email help@insighttimer.com.

Insight Timer's help center says to cancel first. Cancel the annual trial in Settings > your name > Subscriptions > Insight Timer and let the trial run out. Then go back to the same page, find Insight Timer under your expired subscriptions, tap See All Plans and choose the monthly plan ($9.99 a month in the US). Don't buy monthly in the middle of the trial: Insight Timer says any unused trial time is forfeited when you purchase a subscription.

When the paid period ends, courses, premium tracks and the other MemberPlus features lock, and downloaded tracks stop playing offline. The free library of 300,000+ guided practices stays, and so do your playlists, which are a free feature. Your profile, meditation history, streaks and bookmarks are tied to your account, so they're there if you resubscribe later. Deleting your account is different: it permanently removes your profile, saved practices and history.

Check all three places it can live: iPhone Settings > your name > Subscriptions (on every Apple ID you use), the Play Store under Payments & subscriptions > Subscriptions (on every Google account), and your profile at insighttimer.com. Search your email for the receipt too; Apple's contain the words "receipt from Apple". If it still doesn't turn up, email help@insighttimer.com (two t's in insighttimer) with the date and amount of the charge from your statement. That's how one r/InsightTimer member who couldn't find their billing channel finally got theirs canceled.
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