How to Cancel Lindy

A 6-step walkthrough with real screenshots from the live cancel flow.

~2 minutes Time
1 week ago Updated
Verified Working flow
Open Lindy Cancel Page Read the 6 steps See Lindy pricing & tiers

Quick answer

Open the Lindy web app, go to Settings → Billing, and click the red Cancel on your current-plan card. Skip the "Book a call" save offer with No thanks, pick a cancellation reason, then click Cancel Subscription. You keep access until the end of your current billing period — Lindy doesn't advertise prorated refunds on the leftover days.

Wondering if you're paying more than you used to? the subscription pricing reference.

See Lindy's pricing, tiers, and difficulty score in one page. Lindy ranks #50 of 101 by cancellation difficulty.

Step-by-step instructions

1

Open Billing in your Lindy settings

Sign in to the Lindy web app at chat.lindy.ai, open <strong>Settings</strong> from the Workspace section of the left sidebar, then select the <strong>Billing</strong> tab. Your current plan (for example "Pro Monthly") appears at the top with a credits-remaining bar.

Lindy Billing settings showing the Current plan card for Pro Monthly with Upgrade, Manage, and a red Cancel button
2

Click the red Cancel button

On the Current plan card, the red <strong>Cancel</strong> button sits at the top-right, next to <strong>Upgrade</strong> and <strong>Manage</strong>. Click it to start the cancellation flow.

3

Decline the "Book a call" save offer

Lindy shows a "Sorry to see you go!" dialog asking "Can we help you get set up?" and offering a consultation call for a custom agent workflow. This is a retention prompt — click <strong>No thanks</strong> to keep cancelling.

Lindy Sorry to see you go dialog offering to book a consultation call, with No thanks and Book call buttons
4

Pick a cancellation reason

The dialog updates to "Why are you cancelling?" with a <strong>Select a reason</strong> dropdown. The <strong>Cancel Subscription</strong> button stays greyed out until you choose a reason, so you must pick one to continue.

Lindy cancellation dialog asking why are you cancelling with a Select a reason dropdown and a disabled Cancel Subscription button
5

Confirm with Cancel Subscription

Once a reason is selected the <strong>Cancel Subscription</strong> button turns blue. Choosing <strong>Other</strong> reveals an optional "Anything else you would like us to know?" text box — you can leave it blank. Click <strong>Cancel Subscription</strong> to finish.

Lindy cancellation dialog with Other selected as the reason, an optional feedback box, and an active blue Cancel Subscription button
6
If this applies to you

Cancel before the trial ends to avoid a charge

If you're still inside the 7-day free trial that fronts the Plus plan, complete the cancellation before the trial end date so you're never billed the first month. The steps are identical — Settings, Billing, Cancel.

Frequently Asked Questions

Yes. Per Lindy's pricing-page FAQ, you keep access through the end of your current billing period after cancelling — your agents and inboxes keep running until then. Lindy stops billing you for the next period.

Lindy doesn't advertise prorated refunds for the unused days of a monthly subscription — its FAQ frames cancellation as "retain access through the end of your billing period" rather than a partial refund. If you believe you were wrongly charged, contact support@lindy.ai before assuming a refund is automatic.

Open the Lindy web app, go to Settings then Billing, and click Cancel on your plan card before the 7-day trial ends. As long as you confirm Cancel Subscription before the trial end date, you won't be charged for the first month.

The Cancel Subscription button is intentionally disabled (greyed out) until you select a reason from the "Why are you cancelling?" dropdown. Pick any reason and the button turns blue and becomes clickable. There's no need to fill in the optional feedback box.

Yes, for the self-serve Plus, Pro, and Max plans — the whole cancellation happens in Settings then Billing, and the "Book a call" prompt is optional. Click "No thanks" to skip it. Enterprise customers on a contract should contact their Lindy account team instead.

Your agents keep running until the end of the paid period, then stop when the subscription lapses. Lindy states it never sells your data or trains models on it, and your data stays encrypted. If you want it removed entirely after cancelling, email support@lindy.ai to request deletion.
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