A 9-step walkthrough with real screenshots from the live cancel flow.
Open your Billing page (profile picture → Billing), click Cancel Plan, skip the "take me back" and 50%-off retention prompts, pick a required reason, then confirm with Downgrade to Free (older accounts type CANCEL to finish). You keep your paid features until the end of the current billing cycle, then your account auto-converts to the Free plan — your Linktree, links and profile all stay. Linktree is non-refundable except a discretionary 72-hour window via support@linktr.ee, and App Store / Google Play purchases must be cancelled through Apple or Google.
Wondering if you're paying more than you used to? how this compares to other subscriptions.
See Linktree's pricing, tiers, and difficulty score in one page. Linktree ranks #15 of 101 by cancellation difficulty.
Sign in to your Linktree Admin in a desktop browser, click your profile picture (top-right) to open account settings, and choose Billing. Under "Your subscription" you'll see your current plan (for example, Linktree Pro) and a button to change or cancel it — click Cancel Plan. On some accounts the button instead reads Change Plan and opens a plan-comparison modal; in that case click the small Downgrade to Free link beneath the plan cards.
Linktree opens a "we're sorry to see you go" screen with a "Here's what you'll lose" list (link scheduling, redirects, spotlights and animations, theme customization, email and phone collection, tweet/YouTube embeds, lifetime analytics) and a large "Nevermind! Take me back to my account" button. To keep cancelling, ignore that button and scroll down to the survey.
A popup may appear offering "Get 50% off for 3 months — keep your exact same membership but pay half the amount each month." If you actually want to stay, this is a genuine discount; if you're set on cancelling, close it with the X and do not click "Activate your 50% discount," which keeps you subscribed.
Linktree requires one answer: "What's the number one reason you'd like to downgrade?" (options include "It's too expensive", "It has a lack of features", "It's only temporary, I'll be back", and "Other"). The other fields — which tool you'll switch to, a 1–10 "how likely are you to return", and a comment box — are optional. A line at the bottom confirms when the cancellation takes effect: the end of your current billing period.
Below the survey, a "Heads up" note spells out exactly what changes at the end of the cycle: any scheduled links become active, phone and email collection links are removed, custom themes revert to basic themes, and you lose access to analytics. When you're ready, click Cancel my account — the "Nevermind" button beside it abandons the cancellation.
A final "Are you 100% sure?" dialog asks you to type CANCEL into a box to enable the button. Type it exactly, in uppercase, then click Proceed with cancellation. Until you type it the button stays greyed out — this is the click that actually submits the cancellation.
After a brief "we are updating your account" screen, your Billing page shows a banner: "Your subscription has been cancelled, access to Linktree Pro features ends on {date}." A Resume button replaces Cancel. That banner — and keeping paid access until the listed date — is your proof it worked.
If you originally upgraded inside the Linktree iOS or Android app, your subscription is billed by Apple or Google — not Linktree — and the web Cancel Plan flow won't stop it. Cancel it from Settings → your name → Subscriptions on iPhone/iPad, or Play Store → Payments & subscriptions → Subscriptions on Android. Linktree cannot cancel or refund an app-store subscription on your behalf.
Cancelling stops the next charge but doesn't refund the current term — Linktree's terms state payments are "non-refundable." The one documented exception is a discretionary 72-hour window: if you cancel within 72 hours of being charged, email support@linktr.ee and they may, at their discretion, make an exception. App-store purchases must be refunded by Apple or Google, not Linktree.
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