How to Cancel Linktree

A 9-step walkthrough with real screenshots from the live cancel flow.

~3 minutes Time
1 week ago Updated
Verified Working flow

Quick answer

Open your Billing page (profile picture → Billing), click Cancel Plan, skip the "take me back" and 50%-off retention prompts, pick a required reason, then confirm with Downgrade to Free (older accounts type CANCEL to finish). You keep your paid features until the end of the current billing cycle, then your account auto-converts to the Free plan — your Linktree, links and profile all stay. Linktree is non-refundable except a discretionary 72-hour window via support@linktr.ee, and App Store / Google Play purchases must be cancelled through Apple or Google.

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See Linktree's pricing, tiers, and difficulty score in one page. Linktree ranks #15 of 101 by cancellation difficulty.

Step-by-step instructions

1

Open Billing and start the cancellation

Sign in to your Linktree Admin in a desktop browser, click your profile picture (top-right) to open account settings, and choose Billing. Under "Your subscription" you'll see your current plan (for example, Linktree Pro) and a button to change or cancel it — click Cancel Plan. On some accounts the button instead reads Change Plan and opens a plan-comparison modal; in that case click the small Downgrade to Free link beneath the plan cards.

Linktree "Your Subscription" billing page showing the Linktree Pro plan with its price, a Change Plan button, the next bill date, and the Invoices and Billing details sections below
2

Skip the "take me back" off-ramp

Linktree opens a "we're sorry to see you go" screen with a "Here's what you'll lose" list (link scheduling, redirects, spotlights and animations, theme customization, email and phone collection, tweet/YouTube embeds, lifetime analytics) and a large "Nevermind! Take me back to my account" button. To keep cancelling, ignore that button and scroll down to the survey.

Linktree cancellation screen headed "we're sorry to see you go", a "Never got started? No problem!" getting-started card, a "Here's what you'll lose" list of paid features, and a purple "Nevermind! Take me back to my account" button
3

Decline the 50%-off save offer

A popup may appear offering "Get 50% off for 3 months — keep your exact same membership but pay half the amount each month." If you actually want to stay, this is a genuine discount; if you're set on cancelling, close it with the X and do not click "Activate your 50% discount," which keeps you subscribed.

Linktree retention popup headed "Get 50% off for 3 months" offering half price on the same membership, with a close X and a purple "Activate your 50% discount" button
4

Fill in the required downgrade survey

Linktree requires one answer: "What's the number one reason you'd like to downgrade?" (options include "It's too expensive", "It has a lack of features", "It's only temporary, I'll be back", and "Other"). The other fields — which tool you'll switch to, a 1–10 "how likely are you to return", and a comment box — are optional. A line at the bottom confirms when the cancellation takes effect: the end of your current billing period.

Linktree downgrade survey with "It's too expensive" selected as the reason, an optional "which other solution will you use" field, a 1-to-10 "How likely are you to return?" scale with 8 chosen, and a free-text comment box
5

Read the "Heads up" warning, then click Cancel my account

Below the survey, a "Heads up" note spells out exactly what changes at the end of the cycle: any scheduled links become active, phone and email collection links are removed, custom themes revert to basic themes, and you lose access to analytics. When you're ready, click Cancel my account — the "Nevermind" button beside it abandons the cancellation.

Bottom of the Linktree survey showing a "Heads up" warning that scheduled links activate, phone and email collection links are removed, custom themes revert to basic and analytics access is lost, with "Cancel my account" and "Nevermind" buttons
6

Type CANCEL to confirm

A final "Are you 100% sure?" dialog asks you to type CANCEL into a box to enable the button. Type it exactly, in uppercase, then click Proceed with cancellation. Until you type it the button stays greyed out — this is the click that actually submits the cancellation.

Linktree "Are you 100% sure?" modal asking the user to type CANCEL in a box to end the subscription, with CANCEL entered and a purple "Proceed with cancelation" button now active
7

Confirm the cancellation registered

After a brief "we are updating your account" screen, your Billing page shows a banner: "Your subscription has been cancelled, access to Linktree Pro features ends on {date}." A Resume button replaces Cancel. That banner — and keeping paid access until the listed date — is your proof it worked.

Linktree Billing page after cancelling, with a yellow banner reading "Your subscription has been cancelled, access to Linktree Pro features ends 01/21/2023" and a black "Resume" button, plus a greyed-out Change Plan button
8
If this applies to you

If you subscribed through the Linktree app (Apple or Google)

If you originally upgraded inside the Linktree iOS or Android app, your subscription is billed by Apple or Google — not Linktree — and the web Cancel Plan flow won't stop it. Cancel it from Settings → your name → Subscriptions on iPhone/iPad, or Play Store → Payments & subscriptions → Subscriptions on Android. Linktree cannot cancel or refund an app-store subscription on your behalf.

9
If this applies to you

If you want money back

Cancelling stops the next charge but doesn't refund the current term — Linktree's terms state payments are "non-refundable." The one documented exception is a discretionary 72-hour window: if you cancel within 72 hours of being charged, email support@linktr.ee and they may, at their discretion, make an exception. App-store purchases must be refunded by Apple or Google, not Linktree.

Frequently Asked Questions

Not for the next cycle, once the Billing page shows the "Your subscription has been cancelled, access ends {date}" banner. You keep your paid features until the end of your current billing period, then your account automatically converts to the Free plan. If you cancelled close to the renewal date, confirm that banner appeared and check your statement after the date to be sure no further charge lands. One catch: if you subscribed through the Apple App Store or Google Play, cancelling on the website does nothing — you must cancel through Apple or Google or you'll keep being billed.

Usually no. Linktree's terms say that "to the extent permitted by applicable law, payments are non-refundable." The only stated exception is a discretionary 72-hour grace period: "if you've selected a paid plan, but cancel within 72 hours, we may, in our discretion, make an exception" — email support@linktr.ee to ask. Outside that window, cancelling simply stops future billing and you keep paid access until the period ends. If you paid through Apple or Google, Linktree can't refund you at all — request it from the App Store or Google Play.

Your account, your linktr.ee/username URL, and your links all stay — downgrading just returns you to the Free plan, it doesn't delete anything. What you lose are the paid features: link scheduling (scheduled links become active immediately), redirects, spotlights and animations, advanced theme/button/font customization (custom themes revert to basic), email and phone-number collection (those links are removed), auto-embedded tweets and YouTube videos, and your lifetime analytics. Resubscribe any time to switch them back on.

Through the app store, not Linktree. If you upgraded inside the Linktree iOS or Android app, Apple or Google handles the billing, so the website's Cancel Plan button won't stop the charges. On iPhone/iPad: Settings → tap your name → Subscriptions → Linktree → Cancel Subscription. On Android: Play Store → profile icon → Payments & subscriptions → Subscriptions → Linktree → Cancel. Linktree itself can neither cancel nor refund an app-store subscription.

No. Cancelling (downgrading to Free) keeps your account, username and links live on the Free plan — it only stops the paid features and future billing. Deleting your account is a separate action that removes your Linktree entirely. If your goal is just to stop paying, cancel/downgrade and leave the account on Free for as long as you like; only delete if you want the whole page gone.

Yes. Before the cycle ends, the Billing page shows a Resume button (older accounts: Resubscribe) that reverses the cancellation and keeps your current plan with no gap. After you've dropped to Free, you can upgrade again any time from Billing — your links and profile are still there, and the paid features come back. Note that once cancelled, switching to a different paid plan may require you to Resume first, then change plans.
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