Noom

How to Cancel Noom

Hard 5 minutes
Cancellation Steps
1

In the Noom app: tap your profile picture > Settings > Manage Subscription > Cancel Subscription

2

On web: sign into the Noom Subscription Portal and click "Cancel Subscription"

3

Expect multiple retention screens with offers to pause, discount, or change plans before reaching the actual cancel button

4

Keep clicking through all retention offers until you reach the final cancellation confirmation

5

Free trials auto-convert to paid subscriptions - cancel BEFORE the trial ends to avoid charges

6

If subscribed through Apple or Google Play, cancel through that platform instead - Noom cannot process those cancellations

7

You must have the Noom app installed to cancel through the app - if uninstalled, use the web portal

8

Noom has faced widespread complaints about difficult cancellation - be persistent and document the process

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