How to Cancel Numo

A 9-step walkthrough with real screenshots from the live cancel flow.

~3 minutes Time
3 weeks ago Updated
Verified Working flow

Quick answer

Open Numo's subscription page, tap Cancel subscription, skip the survey, then complete the cancellation in Settings → Subscriptions → Numo → Cancel Subscription on your iPhone. The in-app button only collects feedback — the actual cancellation happens through the App Store.

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Step-by-step instructions

1

Open your Numo Plus subscription page

Launch Numo and navigate to your profile or settings. Tap into your subscription details. You'll see your current plan (Monthly plan, $7.99 or Annual), the next billing date, and a note that reads "Subscribed via App Store."

Numo Plus subscription page showing Monthly plan at $7.99 per month, next billing date, Subscribed via App Store label, a blue Get Numo for free button, and a grey Cancel subscription button
2

Tap Cancel subscription

Below the blue "Get Numo for free" button, tap the grey-outlined Cancel subscription button. Ignore "Get Numo for free" — it's a downgrade prompt positioned above the cancel option to draw your attention away.

3

Pick a cancellation reason (optional)

Numo shows a "Let us know why" screen with six options: Can't afford Numo, Didn't find features I need, Not enough content, App is overwhelming, Technical issues, and Something else. Pick whichever applies — or just tap one to move forward.

Numo Let us know why page listing six cancellation reasons — Can't afford Numo, Didn't find features I need, Not enough content, App is overwhelming, Technical issues, Something else — each with a blue icon
4

Add feedback or skip

The next screen asks "Can you tell us more about this?" with a text field. Type feedback if you want, or tap Skip in the top-right corner. Either way, tap Continue to proceed.

Numo feedback screen titled Can you tell us more about this with placeholder text We'd be grateful for your feedback, a green Continue button, and a Skip link in the top-right corner
5

Open your App Store subscriptions

After the feedback step, Numo tells you to cancel through the App Store. The in-app flow does not actually cancel your subscription — it only collects your reason. Go to your iPhone's Settings → tap your name at the top → Subscriptions → find Numo in the list.

6

Cancel your subscription in the App Store

Tap Numo in your Subscriptions list, then tap Cancel Subscription at the bottom. Apple will ask you to confirm. After confirming, you'll see a "Cancel Confirmation" notice with the date your access ends. You keep Numo Plus features until then.

7
If this applies to you

Skip the in-app flow entirely

You can bypass Numo's in-app cancel flow altogether. Go straight to Settings → your name → Subscriptions → Numo → Cancel Subscription. This is faster and avoids the survey and feedback screens.

8
If this applies to you

Cancel on Android via Google Play

Open the Google Play Store → tap your profile icon → Payments & subscriptions → Subscriptions → find Numo → Cancel subscription. Google Play handles the cancellation directly — there is no in-app cancel route on Android.

9
If this applies to you

Cancel during your free trial

New customers get a 30-day free trial. You must cancel at least 24 hours before the trial ends to avoid being charged. The cancel process is the same — use your App Store or Google Play subscription settings. If you cancel after the trial converts to paid, you won't get a refund for the first charge.

Frequently Asked Questions

No. Once you cancel through the App Store or Google Play, you won't be billed again. Your Numo Plus features stay active until the end of your current billing period — the exact date appears in your App Store subscription details and on Numo's in-app subscription page.

Numo doesn't process refunds directly — billing runs through Apple or Google. Request an Apple refund at reportaproblem.apple.com or a Google Play refund through your Google Play order history. Apple typically grants refunds within 14 days of purchase; outside that window, approval is case-by-case. EU and UK users may have stronger withdrawal rights under consumer law.

Your account drops to the free tier when the paid period ends. Tasks, routines, squad membership, and community posts are preserved — you just lose access to premium courses, advanced features, and some customization options. Nothing is deleted.

Open the Google Play Store, tap your profile icon, go to Payments & subscriptions → Subscriptions, find Numo, and tap Cancel subscription. Numo's in-app cancel button on iOS redirects to the App Store — on Android, go directly to Google Play subscription settings.

Yes. Numo offers a 30-day free trial for new customers. Cancel at least 24 hours before the trial ends to avoid being charged. The cancellation flow is the same as paid — go through your App Store or Google Play subscription settings. If you cancel after the trial converts, you keep access until the billing period ends but won't receive a refund.

Yes. Open the Numo app and you'll see prompts to resubscribe, or go to the App Store/Google Play subscription settings to restart your subscription. Your tasks, routines, and progress carry over — nothing is lost between cancellation and resubscription.
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