How to Cancel Plum

A 11-step walkthrough with real screenshots from the live cancel flow.

~3 minutes Time
3 weeks ago Updated
Verified Working flow
Open Plum Cancel Page Read the 11 steps See Plum pricing & tiers

Quick answer

In the Plum app, open Profile (top left), tap Manage Plum for your paid plan, scroll to Cancel, then skip the discount offer with No thanks, I want to cancel. Paid features stay until the last day of your billing period — Plum does not generally refund partial months. Official steps: help.withplum.com — Change / Cancel Subscription.

Plum was the one you remembered

The next renewal is the one you won't. RecurDash keeps the list and emails you before each charge lands.

Start free

No bank login.

Wondering if you're paying more than you used to? subscription price tracker.

See Plum's pricing, tiers, and difficulty score in one page. Plum ranks #110 of 235 by cancellation difficulty.

Step-by-step instructions

1

Open your Profile in the Plum app

Open Plum and tap your Profile (upper left). You should see your name, a plan badge (Plus, Boost, Max, or a legacy name like Premium), and a Manage Plum row for that plan. Canceling the subscription is app-only — there is no web cancel page.

Plum iOS Profile screen greeting the user with a black PREMIUM badge, Plumster since April 2024, and a Manage Plum Premium row in the menu list
2

Tap Manage Plum for your plan

Tap Manage Plum (the label includes your tier — Manage Plum Plus, Boost, Max, or a legacy name). The plan page shows your next billing date and a list of paid features under a "Make the most of…" heading.

Plum Premium plan page with a dark status card showing Next billing date 17/06/2024 and a Make the most of Plum Premium feature checklist
3

Scroll to Cancel under Manage

Scroll past the feature list to the Manage section. You will see Billing, Change plans, and Cancel (red stop icon). Tap Cancel. Plum's help centre also describes a confirm step labelled Yes, cancel Plum (subscription) if that sheet appears on your build.

Scrolled Plum Premium screen showing Manage Plum Premium with Billing, Change plans, and a Cancel row with a red prohibited icon
4

Skip the Special offer discount

Plum may show a Special offer screen pitching a deep discount for several months (for example 50% off). Tap No thanks, I want to cancel — not the purple Claim offer button — to keep going.

Plum Special offer screen asking How about 50% off Premium for the next 6 months with Claim offer and No thanks, I want to cancel buttons, showing strikethrough £9.99 and £4.99 per month
5

Skip the feedback sheet

A Feedback sheet asks What could we do to improve? with a free-text box. Tap Skip in the top right, or type a note and Submit feedback — neither is required to finish canceling.

Plum Feedback bottom sheet over the Special offer screen titled What could we do to improve? with a Skip button, empty text field, and greyed Submit feedback button
6

Check the cancellation end date

A confirmation sheet says We're sad to see you go and states which plan you cancelled and the date it ends. After that date you drop to Basic (free) functionality — you keep the account; you do not lose your pockets or existing investments automatically.

Plum confirmation sheet headed We're sad to see you go stating Premium subscription will end on 17/06/2024 and access returns to basic functionality
7

Verify the success banner on Profile

Back on Profile, a green banner should read You've successfully cancelled your plan. The paid plan badge is gone and you may see Give me an upgrade instead. Paid features stay until the end date shown earlier — then you remain on Basic unless you subscribe again.

Plum Profile after cancel with Give me an upgrade instead of a plan badge and a green bottom banner reading You've successfully cancelled your plan
8
If this applies to you

Turn off Automations if you want deposits to stop

Canceling the paid plan does not automatically shut every savings rule. Open Automations from the home screen and toggle off any rules you no longer want, or you can still see Direct Debit pulls into pockets after you leave Plus/Boost/Max.

9
If this applies to you

Do not confuse this with closing your Plum account

Canceling the subscription only drops you to Basic. Closing the account is a separate, irreversible checklist: stop Automations, cancel the subscription, wait for pending transfers, withdraw pockets and investments, ask support to close any ISA, then Profile → Close Account → Please close my account.

10
If this applies to you

If you are on Max with Finimize or other perks

Partner perks tied to Max (Finimize Pro, Tastecard, NordVPN, and similar) end when your Max billing cycle ends. Plum's Finimize help states the Finimize subscription cancels at the end of that cycle — you do not need a separate Finimize cancel for the bundled voucher access.

11
If this applies to you

If your badge still says Premium, Pro, or Ultra

Those are legacy (or EU) names. Help says pre–7 July 2025 paid users can cancel their current plan to see the new Plus/Boost/Max ladder, or wait for Plum's migration. The cancel buttons still live under Manage Plum on Profile.

Frequently Asked Questions

No further subscription renewals once you cancel before the renewal date. You keep paid features until the last day of the period you already paid for — that end date appears on the We're sad to see you go confirmation. Plum's subscription terms say the plan auto-renews unless you cancel in the app before renewal.

Plum's subscription terms say it does not generally provide pro-rata refunds for partial periods when you cancel or downgrade mid-cycle, unless required by law. UK consumers may also have a 14-day cooling-off right on distance contracts for the subscription itself — raise that through in-app chat or help@withplum.com. Canceling during a free trial means you are not charged for that plan. Some reviewers report disputes after surprise trial charges; that is a support/chargeback path, not a published prorated refund.

Your Plum account stays open on Basic. Help states subscription features remain until the last day of the paid period; after that, you can still keep or sell existing investments but cannot buy additional ones, and the Plum card or advanced automations may stop working. Savings pockets and balances are not deleted by canceling the subscription — withdrawing or closing the account is a separate process.

You almost certainly did not. Plum bills the subscription inside its own app (card or billing method chosen in Plum) and its help and terms only describe canceling in the Plum app — Manage Plum → Cancel. A Plum plan will not normally appear under iPhone Settings → Subscriptions or Google Play subscriptions. If you truly see Plum only in the App Store list, cancel there; otherwise use the in-app path above.

Yes. Paid tiers often include a free first month (or a stated trial length). Terms say if you cancel in the Plum app before the trial ends, you are not charged for that plan; if you do not cancel, it converts to the recurring Plus, Boost, or Max fee. Cancel early if you only wanted the trial — do not wait for the renewal reminder.

Yes. After canceling you remain on Basic (free) and can subscribe again from the app (Profile may show Give me an upgrade). Help says you can subscribe to a different paid tier or stay on Basic. Legacy Premium/Pro/Ultra users who cancel may see the newer Plus/Boost/Max ladder when they re-subscribe.
Last updated Browse all 235 cancel guides

You cancelled one. What about the rest?

RecurDash keeps track of what you're paying for and emails you before each renewal — so the next cancellation happens on your schedule, not after the charge. No bank login required.

Start tracking free