How to Cancel Podia

A 10-step walkthrough with real screenshots from the live cancel flow.

~5 minutes Time
4 weeks ago Updated
Verified Working flow
Open Podia Cancel Page Read the 10 steps See Podia pricing & tiers

Quick answer

Sign in at app.podia.com/account/billing/edit, open Manage on your Podia Plan, click Cancel plan, check the repercussions box, then confirm with Cancel my subscription. Billing stops at the end of your current cycle — export your audience and products first, because your site goes offline and customers lose purchase access when the plan ends.

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Step-by-step instructions

1

Export your audience, products, and invoices first

Once Podia cancels your plan at period end, you lose the Admin dashboard until you pay again. Download audience CSVs, product files, sales records, and invoices while you still have access. Help also warns that customer subscriptions and payment plans cannot be reinstated after cancel — give buyers another way to reach their content if you are moving platforms.

2

Open Account → Billing

Go to app.podia.com/account/billing/edit and sign in. You can also open Billing from your account menu. Confirm the Podia Plan row shows the plan you want to cancel, plus the next invoice date.

Podia Account Billing page with the Billing tab selected, Podia Plan row showing Mover, next invoice date, Switch to yearly billing pitch, and a Manage dropdown button
3

Click Manage, then Cancel plan

On the Podia Plan row, open Manage. The menu lists Change plan, Switch to yearly, View invoices, and Cancel plan in red. Click Cancel plan.

Podia Billing Manage dropdown open with Change plan, Switch to yearly, View invoices, and Cancel plan in red with an X icon
4

Read the cancellation effects

Podia opens a Cancel subscription modal. It states the subscription cancels at the end of your current billing cycle, then your site goes offline, customers lose access to purchases, and you lose the dashboard. Data stays on file for 180 days. Pick a reason from the dropdown if you want — it is not required to proceed.

Cancel subscription modal warning about end-of-cycle cancel, site going offline, customers losing purchases, dashboard loss, and 180-day data retention, with Why do you want to cancel set to No reason and the repercussions checkbox unchecked
5

Check the box and click Cancel my subscription

Tick I understand the repercussions of cancelling my subscription. That enables the red Cancel my subscription button. Click it — Keep subscription abandons the flow with no change.

Cancel subscription modal with the repercussions checkbox checked and the red Cancel my subscription button enabled next to Keep subscription
6

Verify the scheduled-cancellation toast

A toast should read Your subscription has been scheduled for cancellation. On the Podia Plan row, Next invoice flips to No upcoming invoice. You keep full access until the current cycle ends, then the site unpublishes automatically.

Podia Billing page after cancel showing Next invoice: No upcoming invoice and a dark toast reading Your subscription has been scheduled for cancellation
7
If this applies to you

If Cancel plan is missing from Billing

Help says the cancel control disappears when a cancellation or plan change is already scheduled. If a downgrade is pending, undo that scheduled downgrade first, then return to Billing and cancel. If you are stuck, use the in-app chat and ask support to process the cancellation.

8
If this applies to you

Do not delete your account if you only meant to cancel

Cancel schedules an end-of-cycle shutdown and keeps your content recoverable for 180 days. Delete account (Close your account at the bottom of Billing) wipes the site, sales, and customer data immediately with no recovery. Use delete only when you are sure you will never need the data again.

9
If this applies to you

If you are a community member, not the site owner

Paying for someone else's Podia community is a different bill. Cancel that from the community site's Billing page with Cancel plan — not from the creator Admin Billing flow in this guide. Your charge will not appear under the creator's Podia Plan row.

10
If this applies to you

Prefer a downgrade if customers still need access

If cost is the issue but buyers still rely on your courses or community, use Change plan to move to a cheaper or monthly tier instead of canceling. Downgrading keeps the site published; canceling takes it offline for everyone at period end.

Frequently Asked Questions

No further renewals run once cancellation is scheduled. You keep the paid plan through the end of the current billing cycle, then Podia stops charging. Confirm on Billing that Next invoice shows No upcoming invoice and that you saw the scheduled-cancellation toast.

Podia refunds the most recent payment only if you contact support within 72 hours of that renewal or upgrade. There are no prorated refunds on monthly or annual plans after that window. Refunds usually take 5–10 business days. EU/UK consumers may also have a 14-day withdrawal right on new distance contracts — that is separate from Podia's 72-hour policy.

At period end your site goes offline, the custom domain disconnects, email campaigns pause, and customers lose access to purchases. All customer recurring subscriptions and payment plans are canceled and cannot be reinstated. Podia keeps your content for 180 days — after that it is gone. Export everything you need before the cycle ends.

Usually no. Podia does not collect a card at signup, so a trial cannot convert to a paid plan unless you choose a plan and add payment. If you still want the trial account closed, contact support through the chat widget — trial accounts do not get a self-serve delete path.

Yes, within 180 days: sign back in, pick a plan, and pay — courses, files, and audience return as you left them. Customer subscriptions and payment plans that ended with the cancel do not come back automatically. After 180 days Podia says the data is no longer retrievable.

No. This guide is for creators canceling the Podia platform plan (Mover, Shaker, or Earthquaker). If you subscribe to someone else's community on Podia, cancel from that community's Billing page instead. The creator's Cancel plan control will not stop your member charge.
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