How to Cancel Wanderlog

A 11-step walkthrough with real screenshots from the live cancel flow.

~3 minutes Time
4 weeks ago Updated
Verified Working flow
Open Wanderlog Cancel Page Read the 11 steps See Wanderlog pricing & tiers

Quick answer

Cancel on the same platform that bills you. On iPhone, open Settings → Pro membership, tap Unsubscribe, pick a reason if you want, then confirm Unsubscribe me — or finish in Settings → your name → Subscriptions if Apple still shows a renew date. Website purchases cancel at wanderlog.com/settings/pro. You keep Pro until the trial or paid period ends; canceling does not refund the current cycle.

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Step-by-step instructions

1

Confirm where Wanderlog bills you

Check a recent bank, App Store, or Google Play receipt before you start. Website Pro cancels at wanderlog.com/settings/pro. Apple and Google subscriptions cancel through the store (Wanderlog’s help center sends you there after Unsubscribe). Match the cancel path to the receipt — not to whichever screen you open first.

2

Open Settings → Pro membership

In the iOS app, open your profile, tap the three-dot menu, then open Settings (or Pro membership if it appears in that menu). Tap Pro membership. You should see the Pro feature checklist, a MEMBERSHIP STATUS card (for example Free trial), and your NEXT BILLING CYCLE date.

Wanderlog Settings screen listing Account, Linked mailboxes, Pro membership, User preferences, and Notifications
3

Tap Unsubscribe

On the Pro membership screen, scroll past the green-check feature list to the gray Unsubscribe button and tap it. That opens the Cancel membership confirmation — billing has not stopped yet.

Wanderlog Pro membership screen showing premium feature checkmarks, MEMBERSHIP STATUS Free trial, NEXT BILLING CYCLE date, and a gray Unsubscribe button
4

Read the Cancel membership modal

Wanderlog shows a Cancel membership dialog: “Are you sure you want to unsubscribe from your Pro membership? You will lose access to all of our most beneficial features after your trial or billing period ends.” Below that is a Why would you like to cancel? dropdown, an orange Unsubscribe me button, and a Never mind link.

Cancel membership modal over Pro membership with reason dropdown placeholder, orange Unsubscribe me button, and Never mind link
5

Pick a cancellation reason (optional)

Open the dropdown if you want to leave feedback. Reasons are grouped under General app issues, Pro features, Price and usage (including Don’t have an upcoming trip and Price too expensive), and Other. Choosing Other reveals a What caused you to unsubscribe? text field. Filling this out is optional — it does not change whether you can cancel.

Open cancel-reason menu listing Technical issues or bugs, Missing features, Pro features didn't work, Price too expensive, Don't have an upcoming trip, Other, and similar options
6

Tap Unsubscribe me

Tap the orange Unsubscribe me button — not Never mind. Wanderlog’s help center also says iOS and Android users should follow the on-device App Store or Google Play instructions if the system subscription sheet appears. You have not canceled until auto-renew is off in Wanderlog (End date shown) and, for store billing, in Apple or Google Subscriptions.

Cancel membership modal with Other selected, a What caused you to unsubscribe text field, orange Unsubscribe me button, and Never mind link
7

Verify your End date

Back on Pro membership, MEMBERSHIP STATUS still shows your plan (for example Free trial), but NEXT BILLING CYCLE is replaced by an END DATE with how many days remain. An orange Undo unsubscribe button appears if you change your mind before that date. You keep Pro features until the end date — canceling turns off the next charge; it does not cut access immediately.

Pro membership screen after cancel showing Free trial status, END DATE with days remaining, and an orange Undo unsubscribe button
8
If this applies to you

Or cancel straight from Apple Settings

You can skip Wanderlog’s survey entirely for App Store purchases. Open the iOS Settings app → your name → Subscriptions → Wanderlog → Cancel Subscription, or manage renewals at apps.apple.com/account/subscriptions. The result is the same: access until the period ends, then Free.

9
If this applies to you

If you subscribed on wanderlog.com

Log in at wanderlog.com/settings/pro with the same account as the app. Click Unsubscribe, optionally answer the one-question survey, and confirm. That is the Stripe / website path Wanderlog’s help center documents — it does not stop an App Store or Play renewal.

10
If this applies to you

If you signed up through Google Play

Open the Play Store app → profile icon → Payments and subscriptions → Subscriptions → Wanderlog → Cancel subscription. Website or Apple cancel paths will not stop a Play-billed renewal.

11
If this applies to you

Do not delete your account just to stop the bill

Canceling Pro leaves your free account and trip plans intact — Wanderlog’s help center says core planning stays free forever. Deleting the account (Settings → Account → Delete account in the app, or Settings → Delete account on the web) permanently erases your data and is a separate action. Stop billing first. If you are on a free trial, cancel before the trial end date on the same platform that started it, or Terms say the paid charge hits when the trial converts.

Frequently Asked Questions

No — once cancel is confirmed on the platform that bills you, the next renewal should not charge. You keep Pro until the end of the trial or paid period already started (the End date on Pro membership). Double-check Apple or Google Subscriptions if that is where you paid — canceling only on the website when the store bills you leaves auto-renew on.

Canceling stops future renewals; it is not automatically a refund. Wanderlog’s Terms state that except when required by law, paid Subscription fees are non-refundable. You typically keep Pro until the period ends with no cash back. For App Store or Play purchases, request a refund through Apple or Google — Wanderlog cannot always reverse store billing. Residents of the EU or UK may have a statutory 14-day withdrawal right on new subscriptions. Some users report goodwill refunds via support@wanderlog.com, but that is discretionary, not the published policy.

They stay. Wanderlog’s help center says the website and app remain free forever for as many trips and planning partners as you want. When Pro ends you lose Pro-only tools (offline access, unlimited attachments, route optimize, auto Gmail scanning, and similar), but your trip plans are not deleted. Deleting the account is different and permanent — do not delete just to cancel billing.

Cancel in the store that charges you. iPhone: finish Settings → Pro membership → Unsubscribe → Unsubscribe me in the app, then confirm in Apple Subscriptions if prompted — or go straight to Settings → [your name] → Subscriptions → Wanderlog → Cancel Subscription. Android: Play Store → Payments and subscriptions → Subscriptions → Wanderlog → Cancel subscription. The website Unsubscribe control only works for website (Stripe) purchases.

Yes — and you should cancel before the trial end date to avoid the first paid charge. Wanderlog’s Terms say that unless you cancel, you are automatically charged on the last day of the free trial for the plan you selected. Use the same platform that started the trial (App Store, Play, or wanderlog.com/settings/pro). After a clean cancel, Pro membership shows an End date instead of a next billing cycle.

Yes. Before the End date you can tap Undo unsubscribe on the Pro membership screen. After it ends, subscribe again from the app or wanderlog.com/pro at the current list rate (US catalog: about $16.99/month or $39.99/year). Your free trips and collaborators remain; Pro features return when the new subscription activates. Returning users may not see a first-time trial again if they already redeemed one.
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