How to Cancel Riverside

A 10-step walkthrough with real screenshots from the live cancel flow.

~2 minutes Time
3 weeks ago Updated
Verified Working flow

Quick answer

On a free trial, open Settings → Subscription, click Cancel Pro + Live Studio trial (wording matches your plan), and confirm. You keep trial access until the trial end date, then drop to the free plan with no paid charge. On a paid web plan, use Cancel plan on the same page — Riverside moves you to free at the end of the billing cycle.

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Step-by-step instructions

1

Sign in and open Settings → Subscription

Log in at riverside.com/dashboard (riverside.fm redirects here). In the bottom-left, open Settings (gear). In Your account, click Subscription. That is the billing page for web trials and paid plans.

2

Read the trial card before you cancel

On a Pro + Live Studio trial you'll see the plan name, how many days remain, the trial end date, and the first paid charge if you do nothing — for example a yearly total printed on the card. Confirm that date so you know the last day you can cancel without converting.

Riverside Subscription settings showing You're on the Pro + Live Studio plan, free trial ending Jan 16 2025 then a yearly charge of $408, Upgrade plan, Manage subscription & billing, Remove add-on, and Cancel Pro + Live Studio trial at the bottom
3

Click Cancel Pro + Live Studio trial

At the bottom of the plan card, click the Cancel … trial link for your plan — not Upgrade plan, not Manage subscription & billing, and not Remove add-on. The page notes that canceling moves you to a free plan with limited features when the trial ends.

4

Finish any confirm prompts

Complete whatever confirmation Riverside shows after the cancel link. On a paid plan the help center documents a longer path: Cancel plan, pick a reason, click Continue to cancel, then answer the remaining questions until you see a canceled message. Trial cancels are shorter; you may land straight back on Subscription with a status banner.

5

Verify the canceled banner

Subscription should show a banner that your subscription is canceled and won't be renewed, and that you're still on the free trial until the printed end date. The plan card should say you'll move to a free plan after that date — with no first paid charge language.

Riverside Subscription page after cancel with banner Your Pro subscription is canceled and won't be renewed, still on free trial until Jan 16 2025, and plan card stating the trial ends then you move to a free plan
6

Download high-quality tracks before the trial ends

Canceling does not wipe prior recordings, but Riverside recommends downloading separate high-quality tracks and exported timelines before you lose paid features. Free accounts keep unlimited recording and editing with tighter limits on separate high-quality track downloads — so export what you need while the trial is still active.

7
If this applies to you

If you're on a paid Pro, Grow, or Webinar plan

The Cancel … trial link will not apply. On Subscription (help articles may still say Plan & Billing), click Cancel plan at the bottom, choose why you're leaving, click Continue to cancel, and finish the questions. Riverside keeps paid benefits until the end of the current billing cycle, then moves the account to the free plan.

8
If this applies to you

Request a refund inside the published window

Riverside's refund policy: cancel a new monthly Pro or Grow subscription within 24 hours of purchase and request a full refund, or within 14 days for a new yearly Pro or Grow subscription. Ask support (chat or support@riverside.com). Refunds return to the original payment method and can take up to 14 business days via Stripe. AI credit purchases are non-refundable. Outside those windows, cancel still stops renewals but does not guarantee money back — EU/UK consumers may also have a 14-day withdrawal right on new distance contracts.

9
If this applies to you

If you subscribed to Mobile Plus in the app stores

Mobile Plus is a separate iOS/Android in-app plan. Riverside's web Cancel plan controls do not cancel it, and Riverside says it cannot cancel App Store or Google Play billing for you. Cancel under Apple Settings → your name → Subscriptions, or Google Play → Payments & subscriptions. For a Mobile Plus trial, cancel at least 24 hours before it ends.

10
If this applies to you

Don't delete the account if you only meant to stop paying

Cancel (or let the trial end into free) keeps the workspace and recordings. Delete account on the same Subscription page permanently removes assets after email verification — Riverside says deleted content cannot be recovered. If you use podcast hosting, free-plan hosting keeps existing episodes on connected platforms but you cannot edit them or upload new ones.

Frequently Asked Questions

If you cancel a free trial before it ends, Riverside should not convert you to a paid subscription — the canceled banner states the plan won't renew and you move to free when the trial date hits. If you cancel a paid plan, billing stops at renewal; you keep paid features until the end of the current billing cycle, then drop to free. Watch the statement only if a renewal already posted before you canceled — then use the refund window below.

For new Pro or Grow purchases: full refund on request if you cancel within 24 hours (monthly) or 14 days (yearly), including upgrades from free to Pro/Grow in those windows. Contact chat or support@riverside.com; refunds go to the original payment method and may take up to 14 business days via Stripe. AI credits are non-refundable. App Store / Play Store purchases are refunded only through Apple or Google. EU/UK users may also have a separate 14-day withdrawal right on new distance contracts.

Prior recordings are not deleted when you cancel or downgrade. Download separate high-quality tracks and exported timelines before paid access ends — free accounts keep recording and editing but limit separate high-quality track downloads. If you host a show on Riverside and land on free, existing episodes stay on connected listening platforms but cannot be edited, and you cannot upload new episodes.

Cancel Mobile Plus in the store that billed you — Apple Settings → Subscriptions, or Google Play → Payments & subscriptions. Uninstalling the app does not cancel. Riverside's website Cancel plan path is for web Pro / Grow / Webinar subscriptions only; the company says it cannot cancel mobile store subscriptions on your behalf.

Yes — that is the flow in this guide: Subscription → Cancel … trial → confirm. Trials are 14 days on paid plans, require a card, and convert to the selected monthly or yearly price unless you cancel before the end date. After you cancel, you keep trial features until that date, then move to free with no first paid charge.

Yes. Sign back in and pick a plan from pricing or Upgrade plan on Subscription. Returning customers pay current US list rates (Pro from $29/mo or $288/yr, Grow from $39/mo or $408/yr, Webinar from $99/mo or $948/yr on riverside.com/pricing). Recordings that were not deleted remain on the account when you return.
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