How to Cancel Rocket Money

A 10-step walkthrough with real screenshots from the live cancel flow.

~4 minutes Time
1 week ago Updated
Verified Working flow
Open Rocket Money Cancel Page Read the 10 steps See Rocket Money pricing & tiers

Quick answer

Open Settings (gear icon) → Premium → Manage Membership → Cancel Membership, then push through four retention screens (a "keep Premium" prompt, a credit-report warning, a $3/month downsell, and a reason survey) and click Submit And Cancel Premium. You keep Premium until the end of your current billing period — Rocket Money does not give partial refunds, so annual plans keep access until the year ends. Canceling Premium does not delete your account or stop any pending bill negotiations.

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See Rocket Money's pricing, tiers, and difficulty score in one page. Rocket Money ranks #10 of 117 by cancellation difficulty.

Step-by-step instructions

1

Open Settings and go to the Premium tab

Sign in at app.rocketmoney.com (or open the app). Click the gear icon near your name at the top of the sidebar to open Settings, then choose the Premium tab from the left of the Settings panel. Scroll down to the "Manage Membership" card. You'll see Change Payment Method, Change Monthly Fee (showing your current slider price, e.g. $10/mo), and Cancel Membership.

Rocket Money Settings Premium tab with the Manage Membership card showing Change Payment Method, Change Monthly Fee $10/mo, and Cancel Membership
2

Click Cancel Membership

Click Cancel Membership in the Manage Membership card. Rocket Money opens the first of several retention screens designed to talk you out of leaving. Work through each one to reach the end of the flow.

3

Get past the "Are you sure?" prompt

A modal titled "Are you sure you want to cancel Premium?" lists features you'd lose &mdash; Unlimited Budgeting, Full Credit Reports, Smart Savings, Cancellation Concierge, Shared Accounts, and Premium Chat. Click <strong>Continue Cancellation</strong>. (Clicking "I'll Keep Premium" keeps you subscribed.)

Are you sure you want to cancel Premium modal listing lost features with Continue Cancellation and I'll Keep Premium buttons
4

Skip the credit-report warning

Next you may see "You Haven't Unlocked Your Credit Report &mdash; if you cancel premium, you will lose access to your free credit report." This is another retention nudge. Click <strong>Continue Cancellation</strong>.

Credit report retention screen warning you will lose access to your free credit report, with Continue Cancellation and I'll Keep Premium buttons
5

Decline the $3/month downsell

Rocket Money then offers a cut-rate price: "How does this price sound? $3/month." If you genuinely just want a lower bill, click "Change My Price" to stay at the discount. To keep canceling, click <strong>Continue Cancellation</strong>.

Rocket Money downsell screen offering $3 per month with Continue Cancellation and Change My Price buttons
6

Pick a cancellation reason

On "Let Us Know Why You'd Like to Cancel," choose one of the options: I keep forgetting to use it, I have technical problems, I can't afford it right now, I like it but it's too expensive, I accidentally signed up, I don't find it useful, or Other. You have to select one to continue.

Let Us Know Why You'd Like to Cancel screen with seven reason buttons including I keep forgetting to use it and Other
7

Submit and confirm the cancellation

On "Your Feedback Helps Us Improve," your chosen reason is pre-filled and there's an optional "Tell us more" box you can leave blank. Click the black <strong>Submit And Cancel Premium</strong> button to finish. This is the click that actually cancels &mdash; nothing before it does.

Your Feedback Helps Us Improve screen with the selected reason, an optional comment box, and the Submit And Cancel Premium button
8

Verify the "You've Canceled Premium" confirmation

A confirmation screen titled "You've Canceled Premium" lists the free features you keep (Easy Budgeting, Free Credit Score, Subscription Tracking, Upcoming Bill Notifications, Payday View, Unlimited Linked Accounts). Click <strong>Done</strong>. Your Premium access continues until the end of the period you've already paid for.

You've Canceled Premium confirmation listing retained free features with a Done button
9
If this applies to you

Cancel any pending bill negotiations separately

Canceling Premium does NOT cancel bill-negotiation requests you've already submitted. If a negotiation succeeds after you cancel, Rocket Money still takes its success fee. Go to the bill or negotiation in the app and cancel it directly if you no longer want it pursued.

10
If this applies to you

If you subscribed through Apple or Google

If you signed up for Premium inside the iOS or Android app via in-app purchase, the in-app Cancel Membership button may not stop billing. Cancel through Apple (Settings &gt; your name &gt; Subscriptions) or Google Play (play.google.com/store/account/subscriptions) instead, then confirm in Rocket Money that Premium shows as canceled.

Frequently Asked Questions

No. Rocket Money does not give prorated or partial refunds. Cancellation takes effect at the end of your current billing cycle, and you keep Premium features until then. This matters most on the annual plan: a common complaint is paying for a full year and being unable to recover it even when canceling a week later. If you're on annual billing, you keep access until the year you paid for ends.

Canceling Premium puts you through four retention screens before the final confirm: an "Are you sure?" feature-loss prompt, a credit-report warning, a "$3/month" price downsell, and a reason survey. None of these cancel anything &mdash; you have to click "Continue Cancellation" through each, then "Submit And Cancel Premium" at the end. It's a notable irony for an app marketed as canceling unwanted subscriptions for you. Just keep clicking the outlined "Continue Cancellation" button (not the dark "I'll Keep Premium" one) until you reach the survey.

Premium uses a pay-what-you-want slider: you choose your own monthly price and all Premium features unlock no matter where the slider sits. Reported ranges vary by source and over time &mdash; roughly $6 to $12 per month (some sources cite up to $14), billed monthly or annually, with annual working out cheaper per month. There's also a 7-day free trial. Rocket Money deliberately doesn't publish a fixed price, stating only that it's "a sliding scale" that "can vary at times and across platforms."

No. Canceling Premium only ends the paid tier &mdash; your account stays open and you keep the free features (budgeting, subscription tracking, free credit score, linked accounts, bill notifications, Payday View). If you want to delete your account entirely, that's a separate action in Settings, and you may want to cancel Premium first.

No. Active bill-negotiation requests keep running after you cancel Premium, and if one succeeds Rocket Money still collects its success fee. If you don't want a negotiation pursued, cancel that specific request in the app separately from your Premium cancellation.

Yes. After canceling, your Premium tab shows a "Reactivate Premium" button (and lists your plan as Monthly with your join date). Clicking it restarts Premium. Your data, linked accounts, and history remain intact whether or not you have Premium.

Yes, and it's built in. Because Premium is a slider, you can open Settings &gt; Premium &gt; Manage Membership &gt; Change Monthly Fee and drag your price down without canceling at all. And if you start the cancel flow anyway, Rocket Money offers a $3/month retention price near the end &mdash; so if cost is the only issue, you have two ways to pay less while keeping Premium.
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