How to Cancel Searchable

Step-by-step instructions

1. 1
   If this applies to you

   On a free trial? Cancel before your first charge

   Searchable's 14-day trial takes a card at signup. It starts the day you create the account and ends at 11:59 pm on day 14 in your account's time zone, and the Terms let Searchable charge the card the next day. The Billing window you'll open below shows that date as Your next billing date. Cancel before it and the Terms say nothing is charged, but a trial cancel takes effect immediately, so you lose access that day rather than at the end of the trial. Cancel on or after that date and you've paid for the month that just started, with no refund, and keep access until it ends.

2. 2

   Open All settings and click Manage

   Sign in at app.searchable.com, click your name at the bottom of the left sidebar and choose All settings. On the Account page, the Your Subscription section shows your plan, plus a Trial ending in N days badge if you're still on the trial. Click Manage next to it. Searchable's current docs give billing access to the workspace Owner and Super Admin roles (an older Teams page says Administrator), so if you hold none of these, ask whoever does. The Switch button on the Save 20% by switching to an annual plan row moves you to a yearly charge. It doesn't cancel anything.

   

3. 3

   Click Manage, then Cancel subscription

   A Billing window opens over the dashboard. Click the Manage button next to Monthly plan and choose Cancel subscription from the menu. The other option, Upgrade, moves you to a bigger plan. The Manage and Switch buttons further down belong to Model add-ons and Annual billing, not to your plan.

   

4. 4

   Click Continue to cancel

   A window headed If you cancel, you'll lose access to: lists Visibility history, Searchable agent, Competitive intelligence and Workspace data, then gives the date you keep access until. Click the outlined Continue to cancel button. The black Keep Searchable button underneath closes the window without canceling.

   Heads up: This is a retention screen: Keep Searchable is styled as the main button, and the list is there to make leaving feel expensive. You do lose access, but only on the date shown, and Searchable's Terms give you 30 days after that to export your content.

   

5. 5

   Turn down the cheaper plan

   Next comes Looking for a cheaper plan?, which sets your current plan against the one below it. On Scale ($400 billed monthly) that's Pro at $125 billed monthly, with a Switch to Pro button. To keep canceling, click the text link No thanks, cancel my subscription under the two cards. Our capture comes from a Scale plan, so we haven't seen what Pro subscribers get at this point.

   Heads up: A downgrade offer, not a cancel. Switch to Pro keeps you billed at $125 a month, and Searchable's docs say downgrades apply at the end of the billing period. If you want to stop paying, skip the big button and use the small link.

   

6. 6

   Click Confirm cancellation

   The last window is headed Cancel Scale? on a Scale plan. It says your subscription stays active through the end of the current billing period, then the cancellation takes effect, and an Access ends box gives the exact date. Click Confirm cancellation. Back returns you to the previous screen without canceling.

   

7. 7

   Check for the Set to cancel tag

   A Subscription scheduled to cancel notice appears, and the Billing window now shows a red Set to cancel tag next to Monthly plan, with Your access ends on and a date underneath. Searchable keeps working until then and won't renew. The green Resume subscription button undoes the cancellation any time before that date. If you pay for model add-ons, check that row under Additional plans too: our capture had none, so we can't say whether they stop with the plan.

   

8. 8
   If this applies to you

   On an annual plan, send written notice 30 days before renewal

   Searchable's Terms handle yearly plans differently. They're paid up front, can't be canceled or refunded mid-term, and renew automatically for another year unless you give written notice of non-renewal at least 30 days before the term ends. Notices go to legal@searchable.com, and the Terms also ask for a courtesy copy by post to the Delaware address in section 20.1. Our screenshots come from a monthly plan, so we haven't seen whether Cancel subscription works on an annual one. Email the notice well before the deadline, name the workspace and account email, use Cancel subscription too if the Billing window offers it, and keep Searchable's reply.

9. 9
   If this applies to you

   Export what you want to keep

   Visibility history, competitor tracking and saved reports go when access ends. The Export button at the top of every page opens Reports, and Searchable's docs list a PDF visibility summary and a prompt-performance CSV among its exports. The Terms promise 30 days after the plan ends to export your content, after which Searchable may delete it, with backups purged typically within 90 days. Exporting while the plan is still active is simpler than relying on that window.