How to Cancel 7-Eleven Gold Pass

A 9-step walkthrough with real screenshots from the live cancel flow.

~2 minutes Time
3 weeks ago Updated
Verified Working flow
Open 7-Eleven Gold Pass Cancel Page Read the 9 steps See 7-Eleven Gold Pass pricing & tiers

Quick answer

In the 7-Eleven or 7NOW app, tap Account → 7-Eleven Gold Pass, scroll to Cancel Subscription, pick a reason, then tap Got it on the confirmation. Benefits stay active until your Last Day of Benefits — monthly plans get no refund; yearly unused time needs a call to 855-711-7669.

7-Eleven Gold Pass was the one you remembered

The next renewal is the one you won't. RecurDash keeps the list and emails you before each charge lands.

Start free

No bank login.

Wondering if you're paying more than you used to? up-to-date prices for popular services.

See 7-Eleven Gold Pass's pricing, tiers, and difficulty score in one page. 7-Eleven Gold Pass ranks #13 of 235 by cancellation difficulty.

Step-by-step instructions

1

Open the 7-Eleven or 7NOW app

Sign in and tap the Account icon in the upper-right corner of the home screen. Either app reaches the same Gold Pass hub — cancel is in-app, not a separate website flow.

2

Open your 7-Eleven Gold Pass hub

Tap 7-Eleven Gold Pass (older accounts may still show 7NOW Gold Pass branding in places). You'll see Plan Details — subscription type, status, payment amount, and next payment due — plus Payment Methods and Payment History.

7-Eleven Gold Pass hub showing Verify with ID.me, Plan Details for a Monthly Trial at $9.95 plus tax with Next Payment Due September 13th 2025, Apple Pay payment method, a black Switch to Yearly for $7.92/Mo button, and an outlined Cancel Subscription button
3

Tap Cancel Subscription

Scroll to the bottom of the hub. Tap the outlined Cancel Subscription button under the black Switch to Yearly for $7.92/Mo button.

4

Pick a cancellation reason

A sheet headed "We're sorry to see you go" asks "Why are you canceling today?" with options like Not enough savings, Too expensive, Products are unavailable, Issues with ride or order, and Other. Select one, then tap Continue.

Cancellation survey modal with a yellow Gold Pass G badge, headline We're sorry to see you go, Not enough savings selected among five radio reasons, and an active black Continue button
5

Confirm on the canceled screen

The confirmation modal reads "Your 7-Eleven Gold Pass has been canceled" and states the exact date benefits stay active through, plus "Your card will not be charged." Tap Got it.

Confirmation modal stating Your 7-Eleven Gold Pass has been canceled, with body text that benefits are active until September 13th 2025 and Your card will not be charged, plus a Got it button
6

Verify Subscription Status is Canceled

Back on the hub, Subscription Status should show Canceled in red, with Last Day of Benefits matching the confirmation date. A Reactivate button replaces Cancel Subscription. Screenshot or note that date — and watch Apple Pay or card notifications around the renewal window if you just left a free trial.

Gold Pass hub after cancel with Subscription Status Canceled in red, Last Day of Benefits September 13th 2025, Apple Pay row, and a black Reactivate button at the bottom
7
If this applies to you

Free trial: cancel before the trial ends

New members get a 30-day free trial that auto-renews at the plan price unless you cancel first. Canceling during the trial keeps benefits until the trial end date — you do not lose access the moment you confirm. Cancel before that date to avoid the first paid charge.

8
If this applies to you

Yearly plan: call for the unused-portion refund

In-app Cancel Subscription stops renewal for every plan. Monthly paid periods are not refunded. For a yearly plan, 7-Eleven's terms say a pro-rated refund of the unused portion requires calling the help center at 855-711-7669 (support chat on the LP is the softer version of the same step).

9
If this applies to you

If Cancel Subscription is missing

Billing is through 7-Eleven (card, Apple Pay, or Google Wallet in the app) — not a separate App Store subscription for most accounts. If the cancel button is missing after Account → 7-Eleven Gold Pass, contact customer support from the app or at 855-711-7669. Older statements may still show 7NOW Gold Pass; the product was rebranded to 7-Eleven Gold Pass.

Frequently Asked Questions

No further renewals should post once Cancel Subscription completes. You keep Gold Pass perks until the Last Day of Benefits shown on the confirmation and hub. Cancel before your billing date (or before the free trial ends) to avoid the next charge. If a charge still posts — especially right after a trial cancel — check the hub status, contact support with proof, and escalate to your card issuer if chat stalls.

Monthly subscriptions are not refunded — you keep benefits through the paid period instead. Yearly plans can get a pro-rated refund of the unused portion; 7-Eleven's terms direct you to call 855-711-7669 for that. EU/UK 14-day withdrawal rules can also apply on a fresh signup depending on where you live.

Member perks (free drinks, extra fuel cents, $0 delivery fee on eligible orders, member deals, and the Gold Pass 10% 7-Eleven Cash earn rate) stop on your Last Day of Benefits. Your 7REWARDS account, order history, payment methods, and any 7-Eleven Cash balance already earned stay with the account — Cash can expire after 90 days of inactivity under 7-Eleven's Cash terms, so use it while it is still active.

Open Account → 7-Eleven Gold Pass in both the 7-Eleven and 7NOW apps and scroll to the bottom. If the button still is not there, cancel through customer support (in-app help or 855-711-7669). Most Gold Pass billing is card/Apple Pay/Google Wallet inside 7-Eleven's apps, not Apple or Google Play Subscriptions — check those stores only if Gold Pass actually appears in your device subscription list.

Yes — same flow: Account → 7-Eleven Gold Pass → Cancel Subscription. Benefits remain until the end of the free trial. Cancel before the trial end date so the subscription does not auto-renew at $9.95/month (or your selected plan).

Yes. While benefits are still running, the hub shows a Reactivate button that undoes the cancellation. After the Last Day of Benefits, open the Gold Pass hub again and sign up for a plan. Free trials are typically one-time for new subscribers, so returning members often start on a paid period.
Last updated Browse all 235 cancel guides

You cancelled one. What about the rest?

RecurDash keeps track of what you're paying for and emails you before each renewal — so the next cancellation happens on your schedule, not after the charge. No bank login required.

Start tracking free