How to Cancel Spline

A 8-step walkthrough with real screenshots from the live cancel flow.

~2 minutes Time
1 week ago Updated
Verified Working flow
Open Spline Cancel Page Read the 8 steps See Spline pricing & tiers

Quick answer

Open your Account Settings at app.spline.design, click Cancel Plan, then click through the two retention prompts (Continue, then Continue Anyway), pick a cancellation reason so the button unlocks, and click Cancel Subscription. You keep your paid features until the end of the current billing cycle, then drop to the Free plan — but Spline gives no partial refund for the unused time, so there is no money saved by cancelling early.

Wondering if you're paying more than you used to? side-by-side subscription pricing.

See Spline's pricing, tiers, and difficulty score in one page. Spline ranks #25 of 101 by cancellation difficulty.

Step-by-step instructions

1

Open Account Settings and click Cancel Plan

Sign in to Spline in a desktop browser, open your Account Settings, and scroll to the row of buttons beneath your plan cards: Payment Method, Invoices, Cancel Plan, and Switch to Yearly Plan. Click Cancel Plan. A line above it confirms your current plan and the date it renews — note that date.

Spline Account Settings showing Basic (Free), the active paid plan, and a team plan as cards, a line reading "Your subscription renews automatically on {date} and you'll be billed", and a bottom row with Payment Method, Invoices, Cancel Plan, and Switch to Yearly Plan buttons
2

Click Continue past the "feature loss" prompt

A retention modal appears listing every paid feature you'll lose — personal folders, unlimited editors on personal files, watermark removal, video import, AI texture generation, GLTF/USDZ/STL exports, and the sounds library. Click Continue. The button beside it that keeps your current plan (labelled "Stay with [your plan]") cancels nothing.

Spline "Back to Basic?" modal reading "Collaborating in 3D won't be the same anymore without you", a list of features that will be lost (Personal Folders, Unlimited Editors on Personal Files, Remove Spline Logo, Import Video, AI Texture Generation, Export GLTF with Textures USDZ and STL, Spline's Sounds Library), a "Stay with Super" button, and a red Continue button
3

Click Continue Anyway past the watermark warning

The next screen warns that cancelling re-adds the "Built with Spline" logo to any public scenes you currently host without it. If that matters for live embeds, sort it out before you finish — otherwise click Continue Anyway. The "Stay with [your plan]" button again just keeps you subscribed.

Spline modal headed "Your Super features will be lost" with a "Built with Spline" logo badge preview and the note "By canceling your subscription, the Spline logo will be added back to all your scenes currently hosted without it", a "Stay with Super" button, and a red Continue Anyway button
4

Pick a cancellation reason to unlock the button

Spline shows a short "Help us improve" survey asking the main reason you're cancelling, with an optional comment box. The Cancel Subscription button stays greyed out until you choose a reason from the dropdown — the comment is optional, the reason is not.

Spline "Help us improve Super" survey with the prompt "What's the main reason you're canceling your subscription?", a "Choose an option" dropdown, an optional free-text comment box, a "Stay with Super" button, and a disabled/greyed Cancel Subscription button
5

Click Cancel Subscription

Once you select a reason (for example, "I don't need it anymore"), the Cancel Subscription button turns active and red. Click it to finalize. Every screen before this one was reversible — this is the click that actually cancels.

Spline cancellation survey with "I don't need it anymore" selected in the reason dropdown and the Cancel Subscription button now active in solid red, next to the "Stay with Super" button
6

Confirm the cancellation registered

A "Successfully cancelled your subscription" confirmation appears, and the banner under your plan cards changes to say your subscription was canceled and will downgrade to the Free plan on your renewal date, with a Renew Subscription button replacing Cancel. That downgrade-on-{date} banner is your proof it worked.

Spline Account Settings after cancelling, showing a green "Successfully cancelled your subscription" toast and a banner reading "Your subscription was canceled and will downgrade to Basic on {date}. After that, all of the subscription benefits will be deactivated." with a green Renew subscription button
7
If this applies to you

Cancelling a team or multi-seat workspace

Spline bills per seat. If you're on a team workspace, cancelling the workspace plan affects every editor on it, and team or Enterprise billing is managed by the workspace owner — a single member can't cancel the whole plan. Make sure you're cancelling the right workspace from that team's own settings.

8
If this applies to you

If you were charged for a renewal you forgot

Spline does not email a reminder before the recurring charge, and its policy is no partial refunds for unused time. That said, emailing support@spline.design quickly and politely has produced goodwill refunds in practice (one user reported being refunded after an accidental annual renewal). It isn't guaranteed, but it's worth asking before you write the money off; a bank dispute is the last resort.

Frequently Asked Questions

Not for the next cycle, once the cancellation shows the "will downgrade to Free on {date}" banner. You keep your paid features until the end of your current billing cycle, then drop to the Free plan. The catch is that Spline sends no reminder before a renewal, so if you cancel close to the renewal date, confirm the downgrade banner appeared and check your statement after that date to be sure no further charge lands.

By default, no. Spline's policy states plainly that it does "not offer partial refunds for unused time in the billing period" — cancelling stops the next charge but does not refund the current term, and you keep access until the cycle ends. Exceptions are goodwill-only: emailing support@spline.design fast and politely has recovered an accidental renewal for some users, though it's handled case-by-case and not promised. As a last resort, an accidental charge can be disputed with your bank.

Your account and files stay — you drop to the Free plan at the end of your billing cycle, and Free-tier limits then apply (limited files, watermarked web exports, lower-resolution image exports, no video import or AI texture generation). The one change that surprises people: the "Built with Spline" logo is re-added to every public scene you host that previously had it removed. If you rely on watermark-free embeds, handle that before the downgrade takes effect.

You almost certainly don't need to — Spline subscriptions are billed through the web at app.spline.design, not through the App Store or Google Play, so there is no app-store subscription to cancel separately. Cancel from your Account Settings on the web (Settings, then Cancel Plan). If you genuinely subscribed through a third party or reseller, manage the cancellation wherever that purchase was made.

Spline doesn't run a time-limited free trial — instead it has a permanent Free plan, which is the intended way to try it before paying. When you cancel a paid plan you aren't deleting your account; you simply return to that Free plan at the end of your billing cycle and keep your scenes, subject to Free-tier limits. There's no trial clock to beat, but there's also no prorated refund, so cancel before a renewal you don't want.

Yes. Your account and files remain on the Free plan after cancelling, so you can upgrade again any time from your Account Settings — the same screen shows a Renew Subscription button right after you cancel. Resubscribing restores your paid features (unlimited files, watermark removal, video, AI textures, full exports) and removes the "Built with Spline" badge from your scenes again.
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