How to Cancel Stardust Period Tracker

Step-by-step instructions

1. 1

   Open Subscriptions in iPhone Settings

   Open the Settings app, tap your name, tap Subscriptions, then tap Stardust. On a computer, sign in at account.apple.com and open Subscriptions. If Stardust isn't listed, Apple isn't billing you on this Apple Account, so use the optional steps below.

2. 2

   Tap Cancel Subscription, then confirm

   Scroll down if you don't see the button. During a free trial it reads Cancel Free Trial instead. Apple asks you to confirm and shows the date your plan runs to. Do this before the renewal date: Stardust's terms say that if you don't cancel, you are charged for the next month or year automatically.

3. 3

   Check the expiration date

   Apple's own test for a finished cancellation is an expiration message in red text and no Cancel button on the Stardust screen. Back in the Stardust app, Manage Subscription shows an Expiration date row where Next billing date used to be, and the red Cancel my subscription button is replaced by Resubscribe to Stardust Super. Screenshot the date. Stardust Super runs until then, and after it the app drops back to the free version.

   

4. 4
   If this applies to you

   Open Manage subscription in the Stardust app

   Tap the alien icon at the bottom right, then the settings gear at the top right to open Your Settings. Scroll past Your Journey and Your Cycle to the Subscription section and tap Manage subscription. This screen tells you who bills you, and that decides where you cancel. If you already know Apple bills you, or the app is no longer on your phone, go straight to the iPhone Settings step above.

   

5. 5
   If this applies to you

   Check the Purchased on row

   The Manage Subscription screen lists Subscription type, Purchased on, Purchase date, Next billing date and Billing Cycle. If Purchased on says App Store, Apple bills you, and the screen says as much: To modify your subscription preferences, go to "Subscriptions" in the App Store. During a free trial, Billing Cycle reads Trial and the next billing date is when the first charge is due. If it shows anything other than App Store, or you paid on the Stardust website, use the matching optional step below. A receipt from Apple, a Google Play order email or a card charge from Stardust tells you the same thing.

   Heads up: Tapping the red Cancel my subscription button isn't the end of the job. Stardust doesn't document what it opens. If it brings up Apple's subscription screen for Stardust, cancel there exactly as in the first two steps above; if it doesn't, go through iPhone Settings. Either way, an App Store plan is only cancelled once Apple shows you an expiration date.

   

6. 6
   If this applies to you

   If you signed up on Android through Google Play

   On your Android device, go to play.google.com/store/account/subscriptions, select Stardust, tap Cancel subscription and follow the instructions. Google says uninstalling the app does not cancel a subscription, and that you can keep using it for the time you have already paid for.

7. 7
   If this applies to you

   If you paid on the Stardust website

   Stardust also sells Super through a web checkout, charged by a third-party card processor (its terms name Stripe as an example). Go to stardust.app, click Manage Subscription at the top of the page and sign in. The login page asks returning users to use the same sign-in method as before (email or phone number, Apple, or Google), so pick the one you signed up with. Stardust's terms say your Account shows your billing cycle and send billing questions to support@stardust.app. Stardust doesn't publish what the signed-in page looks like, so if you find no way to cancel there, email that address from the one on your receipt and ask them to stop the renewal before your next billing date.

8. 8
   If this applies to you

   Don't delete your account to stop the bill

   Stardust's terms treat cancelling and deleting as two separate actions. Deleting (Your Settings, then Delete Your Account, then Yes, please on the Delete My Account prompt) removes all of your account data, cycle history included, and the terms say a deleted account cannot be reinstated. Apple and Google bill App Store and Play plans, and the terms say you may need to cancel with them directly. Cancel the subscription first, then decide whether you want the data gone.